Design Maintenance
Resume:
RESUME
M. Frances Douglass
Plainfield, NJ 07060
Career Summary: Over thirty years of experience in the data processing field with
increasing responsibilities in the areas of project leadership, systems
analysis and design, systems programming, and applications
programming and implementation. Experience includes staff
development, project planning and implementation, systems design and
development, data base design and implementation, and program
design, coding and implementation.
Education: Northeastern University, Candidate for Bachelor of Science Degree in
Civil Engineering
University of Maryland, Bachelor of Science Degree in Mathematics
Fairleigh Dickinson University, Master of Science Degree in Computer
Science
Experience: Hardware - IBM Mainframe, PC
Software - (Mainframe) Z/OS, OS/390, MVS/ESA, VM, IMS/ESA,
TSO/SPF, VTAM, TCP/IP, DB2, Assembler, COBOLII, PL/1, C, Fortran,
SQL, JCL, SMPE, VSAM, IPCS, Top Secret, RACF, QMF, MVS Batch
Pipes, MQSeries, OTMA, FileAid/IMS, SPUFI, IDCAMS, SORT, Micro
Focus COBOL; (PC) Windows NT, HTML,
MS WORD, MS EXCEL, MS Access
RESUME
M. Frances Douglass
Work History
3/00 to 6/08 TEKMARK GLOBAL SOLUTIONS, INC.
Responsible for the support and maintenance of an online IMS/DB2
technician dispatching subsystem. Duties include maintaining existing
code in PL/1, Assembler and C, coding and implementing new features
and functionalities, unit testing, supporting scheduled maintenance
releases and providing production support to client companies.
Support of an Order Entry, Inventory Management and Billing system using COBOL II
and IMS, online and batch. Duties include writing new application
programs, maintaining legacy code, debugging and problem resolution.
Also function as group liaison to the Sarbanes Oxley annual testing project
and back up support for AS/400 application interface.
Billing Application Product Tester – duties include writing test plan documents, testing
online IMS screens, creating batch jobs to extract test data and reviewing
user guides and runbooks.
8/96 to 2/00 DATANOMICS.
Responsible for the support and maintenance of an online IMS billing
subsystem to process billing error records. Duties included
maintaining existing code in COBOL II and Assembler, designing and
implementing new functions and features, creating system documentation,
testing and supporting scheduled maintenance upgrades and providing
production support to the client user group. Also completed analysis,
documentation, specifications, implementation and testing of Y2K
changes for the application.
Designed and implemented a MS Access database system to allow
cross referencing and ad hoc reporting of system documentation. Created
VISIO flow charts of application programs to provide high level web
accessible documenation.
Completed preliminary beta evaluations of Micro Focus Net Express
product and IBM IMS Web product in anticipation of migrating some IMS
online screen from MFS to a web interface.
Also provided training and technical support to junior members of the
group.
12/92 to 7/96 TEKMARK COMPUTER SERVICES, INC.
From 5/95 to present, duties include coding and implementation of M&Q
application programs to test the features and functionality of the MQSeries
MVS/ESA Product. Features implemented included batch and IMS
triggering, signaling, and namelist processing. Additional tasks include
design and implementation of a message security system utilizing digital
signature validation and public key cryptography, which entails design,
coding and testing of channel message exits and public key distribution,
storage and retrieval programs. Other duties include testing MQSeries
OTMA functions.
From 12/92 to 3/95 duties included the design, implementation and
maintenance of an MVS Server program communicating via native
TCP/IP protocols with a UNIX Client and routing of client messages to and
from an IMS address space via MVS Batch Pipes. Additional tasks
included participation in the Message Queue Series task force and a
database middleware evaluation team. Also designed and implemented a
PC prototype for an object oriented data retrieval system.
6/89 to 12/92 COMPUTER ASSOCIATES, INC.
Duties included Level 2 support of the Top Secret IMS Interface which
entails interfacing with external clients, problem resolution, debugging, and
writing zap fixes. Also responsible for packaging Top Secret utilizing
SMPE and CA-Activator, beta testing Top Secret DB2, and redesigning
and coding the IMS 4.1 interface. Additional accomplishments included
IMS and DB2 presentations at User Conferences, coding and testing IMS
and DB2 sample application programs, designing and implementing a
sample DB2 database, and testing DB2 using native DB2, SPUFI and
QMF.
3/88 to 1/89 SPECTRUM TECHNOLOGY, INC
Duties included the analysis, design and implementation of an IMS
subsystem which requeues and re-prioritizes messages on an IMS Fast
Path DEDB, writing C language IMS programs to access these messages,
design and implementation of other Fast Path databases, and coding MFS
screens.
4/86 to 3/88 COMPUTER HORIZONS CORPORATION
Duties included system design, database design, writing program
specifications, and coding IMS batch and online programs for a security
tracking system. Additional tasks included design and coding of an IMS
MFS exit and COBOL and Assembler programs for Batch and IMS, design
and implementation of a VSAM master file, and design and implementation
of an X.25 to VTAM interface to allow UNIX to send batched data to MVS.
5/84 to 4/86 MUTUAL BENEFIT LIFE
Responsibilities included installation and maintenance of IMS DB/DC and
its related program products, IMS debugging and problem resolution, and
interfacing with internal user and operations organizations. Also
supervised the systems programmer staff which entailed performance
reviews, project assignments, and training and educational planning.
Major accomplishments were the planning and implementation of the XA
feature of IMS 1.2, planning and implementation of IMS 1.3,
implementation of DB2 1.0, conversion to SMPE and the rewrite of the IMS
MTO guide.
10/78 to 5/84 AMERICAN TELEPHONE & TELEGRAPH
From 3/81 to 5/84, responsibilities included installation and maintenance
of IMS DB/DC, IMS Sysgens, installation and maintenance of IMS
Program Products, design reviews of potential IMS applications, IMS
debugging and problem resolution, and coding IMS batch and online
programs. Also coordinated the activities of systems programmers and
interfaced with internal user and other support organizations.
From 10/78 to 3/81, duties included the systems analysis, design,
development and implementation of an IMS batch and online Budget
Planning systems, and maintenance of various accounting and voucher
systems.
6/76 to 10/78 INSCO SYSTEMS CORPORATION
Responsibilities included the analysis and design of batch insurance
application and coding and implementation of COBOL and Assembler
programs in a VM environment. Also coded and implemented an
accounting system on SYCOR minicomputers.
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