Project Manager Management
Resume:
Eric Ruscheinski, PMP
abnoow@r.postjobfree.com
Summary:
Over 14 years experience in the IT industry implementing project and program initiatives from concept inception to
post launch support. Valuable leadership skills with a proven record of success in driving operational growth by
building best-in-class products, portals and systems. Championed successful paradigm shifts in enterprise
business strategies, portfolio performance enhancements, earned value management system (EVMS) applications
and international cost savings efforts.
Certifications: Project Management Professional (PMP)
Core Competencies:
Experience:
AOL: Program Director - International Business Operations * June 2007 – Present
Global Program Manager delivering the international deployment of AOL co-branded portals and products
supporting over 90% of HP’s world wide distribution channels.
• Direct the launch of over 130 web portals and supporting products such as AIM, Search, Toolbar, and
Video world wide in 38 countries during a 17 month time period.
• Monitor the localization efforts of offshore teams translating content into 22 languages.
• Coordinate development and corporate cross-functional teams spanning 5 continents, 7 countries and 4
sub-contractor firms.
• Ensure adherence to a P&L budget of roughly $15 Million.
AOL: Sr. Program Manager - New Ventures * September 2006 - June 2007
Program Management Office lead for the initial launch of Shortcuts.com portal, overseeing the marketing, sales,
technology, and reporting business work streams.
• Implemented an organization wide Change Management and traceability process to enable accurate
tracking of over 2000 product and reporting requirements.
• Led Statement of Work (SOW) discussions and renegotiation sessions with our Fortune 500 Business
partners including IBM, Kroger, and General Mills.
• Drove collaborative working relationships and leveraged over 10 other internal AOL organizations to the
benefit of the program and the business teams.
• Prioritized and allocated available program resources to deploy proprietary coupon redemption software on
IBM registers nation wide at over 1700 Kroger locations.
AOL: Sr. Program Manager – Access PMO * May 2006 – September 2006
Managed the end-to-end activities for the initial implementation of the “Free AOL” offer across the AOL
Technologies organizations.
• Guided the teams who accounted for over 50% of the total AOL development work for timely launch.
• Spearheaded requirement discussions across strategic technology organizations and Business
stakeholders.
• Using Microsoft Project, generated and maintained a consolidated program schedule and aligned it with
the program budget to support the successful launch of the new program.
Accenture: Sr. Project Manager – United States Postal Service Contract (USPS) * January 2006 – May
2006
Production Support Manager responsible for managing day-to-day issues and software releases for the FAST web
services application based on a Websphere Application Server with Oracle 9i RAC on Solaris
• Created a new scheduling process for the J2EE and MQ Series code installations and for coordinating
release events that resulted in a 14% reduction in software installation back-outs.
• Monitored application health and analyzed performance metrics to identify areas of improvement in online
tracking response times.
• Created executive operational reports and presented them weekly to senior management.
• Coordinated all management of the project development lifecycle including external customer testing.
Accenture: Sr. Project Manager – Sallie Mae Contract * June 2005 – December 2005
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Eric Ruscheinski, PMP
abnoow@r.postjobfree.com
As part of an overall outsourcing deal, functioned as the Release Manager responsible for the overall management
of the Fall 2005 software install for the mainframe CLASS Servicing application via the Microsoft Project suite.
• Responsible for the transition of 25 FTEs and their corresponding job functions to 15 offshore development
resources.
• Instituted a division-wide cross-team project issue/risk management resolution process and log.
• Ensured release activity was accurately recorded and reported for Sarbanes-Oxley (SOX) audits.
• Responsible for tracking and reporting actual vs. planned milestones to identify scope variances in the ETA
and ETC baselines.
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Eric Ruscheinski, PMP
abnoow@r.postjobfree.com
IBM: Project Manager – Federal Emergency Management Agency Contract (FEMA) * January 2005 –
May 2005
Release Manager in a very dynamic environment tasked with launching the quarterly code installations for the
Multi-Hazard Flood Map Modernization Program Mission utilizing Microsoft Project, Microsoft Project Server, and
Microsoft Project Web Access
• The portal was based on a WebSphere Portal Server (WPS) technical architecture and contained Java,
J2EE, Struts, JUnit, and Hibernate components. Web Content Management(WMS and WFS) and Document
Management tools(Websphere Content Manager) utilized the metadata standards I developed.
• Coordinated multiple concurrent release activities across the development, operations management,
architecture, requirements, and system test groups - approx 40-50 people.
• Prepared weekly and monthly executive reports(PMR, F-6, 7 keys, etc) for IBM and Government upper
management on release status and issues.
• Initiated a new RFP to secure additional resources to support subject matter expertise in geo-spacial flood
plane mapping.
• Conducted business process reengineering workshops to identify gaps in the flood map creation process
and to reduce map submission timelines for Federal approval.
IBM: Business Enterprise Architect – Federal Emergency Management Agency Contract (FEMA) *
October 2004 - January 2005
Lead for the Business Analyst team whose function was to support the modernization effort to digitize hazard flood
maps and develop an information portal which would manage the Federal mapping program.
• Led a team of 8 analysts responsible for creating/designing Use Cases based on interviews with the
engineering SMEs using Rational ClearCase, Rational Requisite Pro, and Rational ReqPro
• Devised a hybrid methodology for use case creation consisting both of RUP and GSM principles.
• Spearheaded the creation of the Metadata standards for the geospatial work products that were being
loaded to the Mapping Information Portal (MIP).
• Served as an integral member of the process team to obtain SEI level III certification for the IBM SDG
organization.
IBM: Business Enterprise Architect – Internal Revenue Service (IRS) * August 2004 - October 2004
Member of the Business Architecture team that developed a high-level view of target state business processes
across the Large and Mid-Size Business (LMSB) and Tax Exempt/Government Entity (TE/GE) operating divisions.
• Responsible for aligning the LMSB and TE/GE business architecture with the IRS enterprise architecture
(EA) to reflect key business strategies, functions, and processes.
• Involved with addressing organizational business transformation and defining future state business vision.
IBM: Business Enterprise Architect – Department of Defense (DoD) * February 2004 - August 2004
Process Analyst that worked within the C4ISR/DoDAF architecture framework in the Business Modernization
Management Program to perform analysis on supply chain management processes.
• Focused on architecture model management of the BEA (Business Enterprise Architecture) to improve,
enhance, and maintain operational/functional models, their relationships and supporting products.
• Conducted BPR workshops with IBM, their subcontractors, and military SMEs to ensure the consistency,
accuracy, completeness and integration of all the architecture models.
• Supported the business process modeling and creation of end-to-end DoD supply chain processes using
SA Popkins and Visio.
IBM: Business Process Systems Engineer – AT&T * March 2003 – January 2004
System Engineer for AT&T’s high-end, data billing applications responsible for migrating customers and services
from a legacy mainframe platform to a more efficient web based billing platform.
• Lead on a set of complex project initiatives that generated over $60 million in project development
revenue for IBM.
• Defined and integrated systems architecture and solutions for 15 billing-oriented applications via the
Rational Rose product suite, which collectively generated over $12 billion in annual revenue.
• Formulated project cost estimates and capacity planning to establish project baseline budgets and
resource requirements to account for the proposed system solutions.
IBM: Development Team Lead – AT&T * February 1999 - March 2003
Lead developer for the team responsible for migrating legacy billing systems from a Cobol and CICS environment
onto a Unix and VB6 SOA based platform.
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Eric Ruscheinski, PMP
abnoow@r.postjobfree.com
• Key driver of the RFP for outsourcing 80% of the US development team to offshore sub-contractors in
Toronto and Bangalore.
• Responsible for preparing project budgets, SLAs and securing headcount for development work on 5
systems which included 4 onshore resources and 12 offshore resources.
• Integrally involved with the AT&T BRT(Billing Response Team) to perform “root cause” analysis on
production abends/issues and incorrectly billed services for high profile customers during conversion.
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Eric Ruscheinski, PMP
abnoow@r.postjobfree.com
AT&T: Programmer/Analyst – DCS Billing * June 1995 – January 1999
Supported the development and on-going enhancement of mainframe telecommunication billing applications.
• Team leader for the Cobol/DB2 YR2000 project with a budget of over $220,000
• Subject Matter Expert (SME) for an order entry system; a billing reprice system; two account maintenance
systems; and a high-end order tracking system.
• Created process documentation and appeared before the audit board which allowed the DCS organization
to obtain SEI level II certification.
Department of Defense (DoD): Support Staff – Defense Nuclear Agency * May 1993 – August 1993
Worked in the Directors project office as part of the DNA’s Test Directorate division
• Created and implemented a department-wide database for SECRET and CLASSIFIED slides.
Prior Government Security Clearances:
SDLC Methodologies:
Education:
* Master of Accountancy/Accounting Information Systems, 1995
Virginia Polytechnic Institute and State University (Virginia Tech) Blacksburg, VA
* BS, Accounting/Accounting Information Systems, 1994
Virginia Polytechnic Institute and State University (Virginia Tech) Blacksburg, VA
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