Project Manager Supply Chain

SURYA PRAKASH Ph: 703-***-****

abnon9@r.postjobfree.com

PROFESSIONAL SUMMARY

• Motivated and goal oriented performer with excellent interpersonal, communication and

business analytical skills.

• Excellent facilitation skills in conducting walk throughs, surveys, interviews and JAD

sessions.

• Adept at creating and transforming business requirements into functional requirements

and designing business models using UML diagrams, MS Visio and Rational Requisite

Pro.

• Dynamic, savvy and a highly driven professional with experience in the design,

development, implementation, support and management of various projects (RUP, Agile,

SCRUM and Waterfall methodologies), services and processes in the IT Industry.

• Expert in generating reports using Oracle Discoverer.

• Worked extensively on Oracle Discoverer for Union Bank of California, a major bank

in North America and Duty Free Shopping, a leading retailer for international travelers.

• Specialized in "Supply Chain Management & International Business" in Masters in

Business Administration from the St.Louis University, and also graduate assistant for the

Center of Supply Chain Studies at Saint Louis University.

• Experienced in project management, in creating project plan, cost optimization, timely

execution of individual phases of the project in accordance with compliance

methodologies and have completed course in “Project Management” as a part of

graduate study in Business Administration.

PROFESSIONAL ACCOMPLISHMENTS

• Presented and implemented a new process for Change Management System which

improved the efficiency of application releases by 70%. Received the “ Rain Maker”

award for this effort.

• Proposed and executed an interface process to reduce the resolution time for production

support high priority tickets. Achieved a 20% decrease in time when implemented at a

leading retail client, DFS.

• Spearheaded the critical root cause issues team for purchase orders, vendor and price

change modules which resulted in the elimination of repetitive issues and enhanced the

system performance.

• Expert in data analysis and proficient with generating reports using Oracle Discoverer.

• Was awarded the "Star of the Month" award in Jan 2008 for working on two different

successful projects simultaneously.

• Proposed and implemented a reporting solution for ease of analysis and maintenance of

recruits. Was awarded the “Best Campus Recruit” and was also directly involved in

recruitment activities.

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EDUCATION

Master of Business Administration, Supply Chain Management & International Business

Saint Louis University (SLU)

• Graduated MBA with a GPA of 3.6/4.0

• Advanced Supply Chain Management Certification with expertise in

Lean and Six Sigma principles.

• Proficient with data analysis using SPSS software for statistical analysis.

• Highly referred student of Project Management with a position among

the top 5% students of the Saint Louis University.

Bachelor of Technology, Information Technology

Vellore Institute of Technology (VIT)

• Graduated the engineering degree with a GPA of 8.0/10

EXPERIENCE

Cognizant Technology Solutions, Business Analyst May 2005 – May 2008

Client: Union Bank of California

Project: UBC

Duration: July 2006 to May 2008

Industry: Banking & Financial Services

• Instrumental in consolidating the requirements and providing a suitable web-enabled

solution and middleware to synchronize the data between their systems.

• Collected business critical information and prepared BRD (Business Requirement

Document) & FSD (Functional Specification Document) using MS Visio and IBM

Rational Requisite Pro.

• Conducted JAD sessions to develop and agree upon a system that focuses on business

requirements.

• Main point of contact between the business users and the development teams.

• Managed critical customer problems escalated to the higher level and led the

development effort across various groups to get a timely resolution, increase Customer

satisfaction and protect the bottom line of the Business unit.

• Implemented Business Process flow to facilitate structured development cycle aiding in

setting up feasible expectations from the business users and team. Mentored members of

the development team to enable them to understand and assist in the development effort

of dependent features.

• Prepared system and integration test cases and tested the code before releasing to the

production server.

• Involved extensively in financial reporting using oracle business intelligence

discoverer for GL, AP, AR and custom applications.

• Validated the feasibility of the new requests and participated in brainstorming sessions.

• Organized team building activities and scheduled trainings and knowledge transition

sessions for the new trainees.

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Client: Duty Free Stores

Project: Dot Com

Duration: May 2006 to July 2006

Industry: Retail

• Active member in the design analysis and optimization of the system.

• Main point of contact between the business users and the application support team to

define and interpret the requirements and releases (JAD sessions). Responsibilities

included prioritizing and co-coordinating scope of new feature requests based on

customer requirements.

• Involved in performing TCO and RIO analysis for the implementation of the DOTCOM

project.

• Facilitated creation of functional specification (FSD) and high level requirement

documents in accordance with standards and prioritizing the requests using MS Visio and

IBM Rational Requisite Pro.

• Managed critical customer problems escalated to the higher level.

• Prepared and reviewed test cases for system & integration testing and also participated

in the acceptance testing.

• Proposed and implemented “Change Management System” which improved the overall

system reliability and performance.

Client: Duty Free Stores

Project: DFS

Duration: May 2005 to May 2006

Industry: Retail

• Instrumental in consolidating the multiple divisions MCS application into one single

application (DMS – using JAVA as front end) and providing a suitable web-enabled

solution and middleware to synchronize the data between their divisional systems.

• Guided a team of five developers to support organizational restructuring of the Duty Free

Shopping project from decentralized MCS application to a centralized model and

performed gap analysis, scope definition, planning, testing, implementation and post

implementation user training.

• Generated status reports on daily, weekly and monthly basis to monitor the ticket inflow

trend using Oracle Discoverer.

• Expertise on analyzing the sales data and identifying sales trend for business users.

• Prepared the Requirements Traceability Matrix and also performed GAP analysis.

• Identified risks and escalated issues to the project manager at the right time.

• Involved in rigorous Quality Assurance process.

• Worked closely with developers to ensure timely completion of requests to meet SLA,

user testing completion and escalating issues when necessary.

Allfon Systems Pvt Ltd., Business Analyst Jan 2002 – May 2005

Client: Excelcom

Projects: Time Tracking System, Metrics Management System and Integrated Order Entry

System for Retail Services

Duration: Jan 2002 – May 2005

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• Part of a dynamic team involved in designing the Time Tracking System to track

activities of employees Department/Project/task wise.

• Prepared SRS, FRS, High level, Low level design documents and screen designs in

consultation with the business users.

• Managed business requirements gathering activities (BRD) and in following industry

standards in development of standard functional and technical specification document

(FSD) for new enhancements to the system using MS Visio and IBM Rational

Requisite Pro.

• Advanced from being the junior most team member to being directly involved in

recruitment activities resulting from initiating research analysis on new ventures.

• Recognized at the company level and was awarded the “Best Campus Recruit” and

gained appreciation for dynamic involvement and development of processes aimed at

improving the quality of the application and increased focus on customer satisfaction.

• Actively involved in all phases of the SDLC of the Metrics Management System by

which employees across the organization could access and track the current project status

and calculate metrics.

• Developed unique reporting solutions using Oracle Discoverer for easy depiction of

various factors of the system to the clients.

Technologies & Applications:

Database: Oracle 9i, Oracle 10g, MS Access, DB2, SQL

Tools: Oracle Discoverer, MS Office, MS Visio, MS Dreamweaver, MS Visual Source Safe,

IBM Rational Requisite Pro, MQs (Message Queues), Microsoft

Visio – UML Diagrams, SPSS for statistical analysis

Platforms: Windows 98, 2000, Windows XP, Linux

Programming Languages: IBM/AS400, Java, C++, VB, XML, HTML

References:

1. Priyalakshmi Sridhar, Business Analyst, Allfon Systems Pvt Ltd. Ph: 703-***-****

2. Sudha Vankadaru, Team Lead, Cognizant Technology Solutions. Ph: 310-***-****

3. Rajkumar Kovuru, Manager, Cognizant Technology Solutions. Ph: 502-***-****

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