DAVID J. QUIGLEY

* ******** *****

Campbell Hall, NY 10916

845-***-****

abnomp@r.postjobfree.com

MANAGEMENT PROFILE

Customer driven, quality focused professional offering 20 + years of experience in management and

marketing for full service country club operations. Highly successful people manager skilled in

empowering team members to perform at peak levels. Adept in analyzing existing operations and

implementing the necessary strategies to increase profitability and improve service standards.

Strengths:

• Food and Beverage

• Golf Operations

• Clubhouse Renovations

• Leadership and Team Building

• Customer Service

• Cost Control

• Profit & Loss Accountability.

• Sales and Marketing

PROFESSIONAL EXPERIENCE

AMERICAN GOLF CORPORATION – General Manager

The Golf Club at Mansion Ridge – Monroe, NY 10/05 – 3/2009

Managed an 18 hole semi-private golf club with 200 members. The golf course is the only Jack Nicklaus

Signature Course open to the public in New York. Direct a management team consisting of the Golf Course

Superintendent, Dining/Function Manager, Sales Manager and Golf Shop Manager. Accountable for

budgeting, forecasting cost control and full profit and loss.

• Developed and implemented effective sales and marketing strategies that increased catering and

membership revenue by 15%.

• Improved customer retention levels in membership and golf outings.

• Reduced overall club labor by 10% of plan.

SOUTHFORK COUNTRY CLUB – East Hampton, NY.

General Manager 2001 - 2005

Managed the daily operations of a 400 member private club. Total responsibility and authority for all

departments: golf, greens, clubhouse, personnel, budget and finances. Gross dollar volume $2.9 million.

• Coordinated the construction and the opening of a new 12,000 sq. ft. clubhouse

• Implemented a new outside catering program that allowed the total club F&B operation to break

even in the first year of operation.

• Hired and trained all personnel for new clubhouse.

• Maintained member retention rate at 85%.

GRASSY HILL COUNTRY CLUB – Orange, CT.

General Manager 1997 - 2000

Managed all aspects of an 18 hole public golf course and banquet facility. Coordinated and administered club

policies and procedures. Developed and monitored an annual budget of $2 million. Responsible for staffing

and quality control for a banquet and catering operation with annual sales of $1.4 million. Directed activities

of the sales team, banquet manager, head golf pro and golf course superintendent to provide customers with a

first rate facility.

• Delivered 10% sales growth each year

• Maintained budgeted food and beverages cost of sales.

D. Quigley page 2.

HIBERNIAN HALL – Stamford, CT.

General Manager 1995 - 1997

Opening Manager for a 500 member private social club including a 10,000 sq. ft. multifunctional banquet

and meeting facility. This project involved hiring and training of all personnel and development of all club

policies and procedures. Included planning and coordination of all club functions as well as banquets and

meetings. Furnished budgets and financial outlooks for the Board of Governors.

MARRIOTT CORPORATION – General Manager

IBM Country Club – Poughkeepsie, NY 1985 - 1995

Managed the IBM Country Club and Conference Center. Provided the following services: accounting,

meeting coordination, food service operations, golf, grounds maintenance, athletic programs, travel

department and lobby operations. Directed a staff of 10 managers and 150 hourly employees with an annual

budget of $5 million. Planned and coordinated all club functions and special events.

EDUCATION: Norwalk Community College – Norwalk, CT.

Associates Degree, General Business

Professional Development:

• Leadership Through Quality

• Providing Customer Care

• Advanced Management Techniques

• Managing Tasks Through People

• Human Resources Management

• Effective Communication

• The Art of Presentations

COMPUTER SKILLS:

Microsoft Word, Excel, E-mail, SAGE sales software.

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