Customer Service School

Leighann Warner

** ****** ****, ***. *. Tunkhannock, PA 18657

Cell- 570-***-****

*****************@*******.***

OBJECTIVE: To obtain a receptionist position.

EDUCATION: Elk Lake School District, Dimock, PA

Graduated in 2006

Some Undergraduate Work:

McCann School of Business and Technology, Scranton, PA

Paralegal

SCHOLARSHIPS AND AWARDS:

Dean’s List

PROFILE:

• Accounting Classes through Susquehanna Career and Technology Center:

o Accounting I, II, and III

o Business and Office Etiquette

o Marketing

• Computer Related Courses through McCann School of Business and Technology:

o Typing

o Various Software Programs including Microsoft Office

• Experience:

o Internship setting in school offices

o Worked extensively with programs including:

QuickBooks

Microsoft Word, Excel, Access

Adobe PageMaker

General Work Processing

WORK EXPERIENCE:

August 2008- June 2009 Walmart Tunkhannock, PA

Customer Service Cashier

Responsible for pacifying disgruntled customers, handling merchandise exchanges and

returns, organizing customer service related paperwork and completing transactions related

to money orders and transfers.

Successfully completed weekly courses related to improving job-related functions.

2003-2008 Burger King Tunkhannock, PA

Cashier / Laborer

Cashier- Minimal monetary errors, work done efficiently.

Responsibilities included food preparation, cleaning and all functions related to opening and

closing the restaurant. Work done carefully, completely and correctly.

2006-2007 Kane’s Warehouse Tunkhannock, PA

Responsible for preparing specific orders for individual companies.

Leighann Warner

45 Church Road, Apt. 1. Tunkhannock, PA 18657

Cell- 570-***-****

*****************@*******.***

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