Sales Manager
Resume:
STEVEN CARTER
Auburn, WA **092 (to be moving to Phoenix Q4 2009)
Office: 253-***-**** abnois@r.postjobfree.com Cell: 206-***-****
SUMMARY
Experienced and successful Area Sales Director skilled in the areas of leadership, accountability, execution and
teamwork, possesses a strong desire to succeed at all levels and an ability to develop and manage a high
performing successful sales team. Additionally, skills include an ability to develop solid relationships with
high-level management, managed care & sales support teams, and marketing. Demonstrates strong
communication skills and unyielding work ethic while adept and experienced at working within a changing
environment.
PROFESSIONAL EXPERIENCE
GE HEALTHCARE 5/2003 – PRESENT
Area Sales Director – Seattle, WA 6/2006 - Present
Manage 8 hospital based Sales Specialists across 12 Western States
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Excellent local hospital knowledge in all 12 states, including GPOs, IDNs, and Area’s of Expertise.
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Improved Team’s Stack Ranking each year since 2006. 2005 ASD Rank was 31/31;
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o 2006 – 19/31; 2007 – 8/21; 2008 – 5/21.
o Earned Recognition Award 2008
Translates Marketing Direction into Effective Action
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o Led all divisional teams with program implementation, 2007 and 2008.
o Shorten sales-cycles through bi-weekly “Execution” calls
o Command excellence through quarterly ride-a-longs and coaching sessions.
o Encourage teamwork approach to “Kick-Start” languishing territories.
Drive Sales Accountability:
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o Command accountability through bi-weekly “Funnel Execution” calls.
o Individualize funnel target tracking system
o Track sales successes daily and send updates to team members
Demonstrates Industry Leadership
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o Identification and utilization of regional and national luminaries.
o Builds team proficiencies by emphasizing opportunities to increase industry knowledge.
Ethical Behavior:
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o Keep Team informed on proper salesmanship.
o Hold Integrity in High Regard Everyday
o Gain Team’s commitment on Ethical standards
Coaching and Mentoring:
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o Hired, developed and led 4 new sales representatives, 2 became Pinnacle Award winners.
Imaging Sales Specialist –Phoenix, Arizona 5/2003 – 6/2006
Led the Phoenix Division with #1 product MS increase (Visipaque) 2003, 2004, runner up 2005.
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Responsible for expanded launch of Optison where I increased Optison (#2 product) utilization by 278%
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and achieved 174% sales goal attainment for year 2004.
Elected Field Sales Trainer in 18 months, (2 year minimum experience required).
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Selected as “In-house” trainer in 24 months (3 year minimum experience required).
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Personally developed and presented 3 “In-house” training programs.
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Key accounts included all hospitals, Cardiology, Oncology, Urology Offices and Outpatient Imaging
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Centers throughout the Arizona, New Mexico and West Texas geographies.
• Responsible for selling, negotiating and securing yearly renewals of Hospital contracts.
INNOVEX CORPORATION (Novartis Oncology Project) – Phoenix, Arizona 2/2002 – 5/2003
Pharmaceutical Sales Specialist
• Introduced the disease state and treatment options for bone metastasis with the launch of Zometa.
• Call points include Urologists and Oncologists in Arizona
• Increased sales from baseline 55% to 300% of goal in the first 12 months.
• Grew sales of Sandostatin LAR by 20% to all Endocrinologists in Arizona.
• Attained Exceeds Expectations on all measures for yearly evaluation 2002.
AMERICAN TOWER CORPORATION – Phoenix, Arizona 1/2001 – 2/2002
Sales Manager / Account Manager
• Sales and marketing of cellular telephone tower space,
• Top salesman Q3 2001 and Q4 2001,
• #2 Western States Salesman 2001
PHARMACIA CORPORTATION – Phoenix, Arizona 4/1997 – 1/2001
Pharmaceutical Sales Specialist
• Sales of Primary Care, Women’s Health Care, Psychiatric, Oncologists and Endocrinologists and Urologists
• Placed #1 in sales of #1 product MS gain (Vantin) 1998.
• Placed #1 in district for all products 1998, 2rd in district 1999 (12 reps).
• Won 2 of 3 monthly region-wide Q4 Celebrex sales contests in 2000
• Won 3 of 4 quarterly division wide Depo-Provera contests in 1999.
• Successfully launched 3 new products: Detrol, Glyset, Estring
MARICOPA MEDICAL CENTER – Phoenix, Arizona 10/1994 – 4/1997
Microbiologist
• Microscopic Identification, Biochemical Identification and Culture and Sensitivity of bodily pathogens.
• Constant communication with referring physicians regarding updated antibiotic programs.
• Quality Control of all reagent kits.
RELATED POSITIONS – Phoenix, Arizona
• Molecular Biology Laboratory Assistant………Internship at Arizona State University 1/93 - 1/94
• Genetics Laboratory Technician Internship at Arizona State University 12/92 - 1/94
• Genetics Laboratory Technician Mesa Police Department Crime Laboratory………3/93 - 9/93
EDUCATION
BS Biology, Arizona Sate University, Tempe, AZ -- 1993
MBA General Business, WP Carey School of Business, Arizona State University – 2010
PERSONAL
Games Manager, Special Olympics
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Boy’s Club Basketball Coach
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• ASU Rugby Team
Vice President of Sigma Phi Epsilon Fraternity
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