Sales Customer Service

David Alan Walter Page -*-

**** *. *** ** ******* Ste # 1062, Scottsdale, AZ 85258 • 602-***-**** • abnoii@r.postjobfree.com

SUMMARY: INTERNATIONAL OPERATIONS / MARKETING / INTERNATIONAL SALES EXECUTIVE with proven sales,

general management, marketing branding and operations experience in multi-site operations. Solution driven with a proven

ability to solve internal/external challenges while demonstrating a passion for exceeding company objectives. Experienced in

product development, strategic planning, implementation and leadership of high-volume, profitable consumer sales

organizations. Seeking a challenging, rewarding opportunity to create a motivated culture within a thriving organization.

Dynamic, visionary with powerful skills in project management, marketing and sales, media relations, operations

management, personnel retention, and product distribution. Exceptional abilities in areas of business development, strategic

planning, executing company goals and action plans. Comprehensive experience conceptualizing, originating and

implementing major corporate strategies and objectives.

KEY ASSETS:

• Highly Skilled in Creating Marketing Synergies • Relationship Builder

• Increasing Productivity / Goal-Attainment • Team-Builder

• Troubleshooting / Problem-Solving / Detail-Orientation • Effecting Rapid Turnarounds

• Motivating Corporate Cultures and Developing Positivity • Conflict Resolution

• Excellent Consulting / Negotiation / Communications Skills • Strong Interpersonal Skills

SELECTED ACCOMPLISHMENTS:

• Accomplished skills in staff development: hiring, training, supervising, evaluating, motivating, team building;

experienced recruiting and training management personnel.

• Skilled in developing and achieving business objectives, decision-making, long- and short-range planning, devising

and implementing policies/procedures, profit analysis and conflict resolution.

• Skilled in financial controls: P&L, budget administration, cost containment, projections/forecasts, internal controls.

• Comprehensive experience in operations management: establishing corporate goals, recruiting and managing sales

teams, negotiating contracts, coordinating trade shows and motivating sales.

• Turnaround and expansion efforts: analyzing business processes, implementing business development and growth

objectives, penetrating markets, improving customer relations and promoting company image.

FORMAL EDUCATION:

University of North Carolina at Greensboro 2001 Graduate

B.S. - - INTERNATIONAL BUSINESS STUDIES B.A. - - MARKETING B.A. - - GERMAN

(Earned 3 majors, within 9 semesters, maintaining a 2.7 GPA and averaging 26-30 hours working as head of security

at Old Town Draught House)

• Studied abroad in Worms, Germany • President of Rugby Club 2000 • PUSH Chair Pi Kappa Phi

Fraternity

Pertinent Coursework -

• German Conversation Topics • Human Behavior in a Business Organization

• International Marketing • Advanced Marketing Management

• Legal Environment of Business • Operations Management

Skyview High School, Billings, MT 1989 Graduate

• President of Debate Team

CONTINUING EDUCATION: Auto-CAD Training, Phoenix, AZ 2003

Franklin Covey's Course Completions: - 7 Habits of Highly effective people 11/04

- Customer Service 2/05 - 4 Roles of Leadership 6/05

MILITARY SERVICE:

United States Marine Corps Sergeant / Security 6/89-3/97

• Directed and maintained a platoon of 35 Marines (3 years). Implemented policies and procedures for counter-

terrorism tactics.

• Supervised and coordinated training of over 200 Marines and Sailors in art of close quarters battle and shipboard

security engagement tactics. Received Navy Achievement Medal for Presidential Security during WWII ceremony at

Netuno, Italy.

• Throughout my Marine Corps career I have attended over 20 months in various training schools (ranging from 2

weeks to 4 months).

• Major schools attended: Advanced Leadership Course, Advanced Close Quarters Battle (with an emphasis on

terrorism and counter-terrorism) and Non-Commissioned Officers Course.

David Alan Walter Page -2-

8311 E. Via De Ventura Ste # 1062, Scottsdale, AZ 85258 • 602-***-**** • abnoii@r.postjobfree.com

• Honors and Awards - Navy Achievement Medal, Army Achievement Medal, Meritorious Unit Citation (2), Good

Conduct Medal.

PROFESSIONAL EXPERIENCE:

COVER-POOLS, INC., PHOENIX, AZ Branch Manager - Tempe & Tucson Branches 4/07-10/08

• Marketed projects-chose marketing channels for which to market-Managed sales of projects-reviewed final contracts-

assigned installation technicians-completed Final demonstration with Consumer-assigned technicians for warranty

issues

• Increased profitability 5%-Swimming Pool Industry down 50% from 2006 which was down 50% from 2004 Branch

Sales Revenue was still above 5 year average

• Maintain and manage a full staff 12-25 employees, responsible for overall financial profitability.

• Managed all day to day operations of two regional Branch Locations.

PRIVATE CONSULTING, PHOENIX, AZ Consultant 11/05-4/07 01/09-08/09

• Marketing and sales strategy consulting for Local agent within the National Transportation Industry

• Hired on by several regional pool companies to consult on various topics as follows: financial consulting - job costing

new projecting pricing formulas. Streamline efficiencies - finding the best possible solutions for stage sub-contractor

usage, which stages to bring in house and which to farm out for maximum profit margins.

• Jobsite quality control: inspecting various jobsites to ensure quality standards were maintained. If standards were not

maintained, my responsibility to provide the most cost effective remedy for corporate change.

• Hired to streamline the New Pools Processing Department. Reduced processing time down 54% from 57 days to 26

days-POS (Point of Sale) to Construction.

• Consulted on the Presidential Outdoor Environments Landscape Division on business practices.

• Operational & Marketing Consulting for International Transportation Corporation.

SHASTA INDUSTRIES, PHOENIX, AZ Production Control Mgr., New Pools Processing 7/04-11/05

• Managed all pool projects sold from Point of Sale to construction; had over 30 employees, handled over $63 million in

annual sales.

• Overall manager of five sub-departments (ie permitting, expediting, processing, drafting and layout). In June of 2005,

department processed over 336 jobs to construction; it was the largest one month production than any regional pool

company in the world.

• Project Management of New Pool Projects Sold (Commercial & Residential)-Detailed each project for specific needs

& Requirements-Responsible for all projects P&L Review

MEREDITH SWIMMING POOL COMPANY, GREENSBORO, NC 4/98-7/04

Director of Operations & Design 3/03-7/04

• Supervised and directed daily corporate operations. Developed and implemented sales and marketing objectives.

Lead Designer [Auto CAD]. Developed and implemented procedural changes, increasing productivity (current

increases in excess of 25%).

• Gained 5+ years of experience in operations (P&L), project management and sales management in diversified pool

projects with high-level clientele. Market highly technical pool, spa and water feature projects from $40,000 to

$160,000.

• Maintained management responsibility for 35 employees (sales, project management, sub-contractors, customer

service, administration).

Construction Operations 3/01-3/03

• Ensured sites were prepared for continuous phase objectives

• Implemented procedures to cut number of job site deliveries per phase.

• Created Activity on Node Process to track job performance and/or productivity.

ADIDAS-SALOMON, GREENSBORO, NC Marketing Representative 1/00-1/02

• Facilitated marketing events at various ski mountains in Southeast. Worked to attract group business.

• Reinforced product promotions to consumers/businesses in winter sports industry throughout marketing/promotional events.

OLD TOWN DROUGHT HOUSE, GREENSBORO, NC Head of Security 9/97-9/01

PROFESSIONAL AFFILIATIONS: Member International Rugby Union

• Vice President of the Arizona Chapter of the APSP (Association of Pool & Spa Professionals) (Current)

• Vice President of Scottsdale Blues Rugby (Club Current)

ACTIVITIES:

• Marine Corps inter-service softball/football programs • Participated in football program in Italy

• Participated in German Bundesliga Rugby Program • Currently participate in USA Div II Rugby program

David Alan Walter Page -3-

8311 E. Via De Ventura Ste # 1062, Scottsdale, AZ 85258 • 602-***-**** • abnoii@r.postjobfree.com

COMPUTER SKILLS: MS Office and AutoCAD (ShastaCAD), Drill Down Tally Data Base system

PERSONAL: Interests: skiing, rugby U.S. Div I, European Castles, active alumni for Pi Kappa Phi.

Open to travel/relocation. Compensation: negotiable.

Contact this candidate