Brenda J. Williams

**** ** ** *******

St. Joseph, MO 64507

816-***-****

abnogr@r.postjobfree.com

Well rounded, business-driven information technology professional with 20 years progressive

Background experience and responsibility developing technology-based solutions to drive strategic business

Summar growth and profitability. A strong team leader and team player with excellent leadership, motivation,

y communication, and analytical skills. A strong track record of achieving business goals through

effective planning, design and implementation. Related areas of expertise are:

• Strategic Vision and Planning

• Software Evaluation, Selection and Implementation

• Contract and Vendor Negotiations

• Business Process Improvement

• Budget and Financial Planning

• Team Building, Mentoring and Leadership

• Customer Service and Relationship Management

• Presentations and Public Speaking

• Physician Relationships and Management

• Proficient Medical Technologist with 15 years experience in clinical laboratory

HEARTLAND HEALTH – ST. JOSEPH, MO

Experience

Heartland Health is an integrated health delivery system (IDN), which

includes a 398-bed regional medical center, 32 physician practices, 95

employed physicians, a foundation and a health plan. Heartland Regional

Medical Center is a JCAHO accredited hospital, is a leader in the

community, is the largest employer in St Joseph and exemplifies quality

and safety for staff and patients.

Division Leader of Applications, 2004 - Current

• Designed a highly effective organizational applications structure and evolved the team to

continually align with and respond to the needs of a rapidly growing and changing business in

a professional, competent, customer-focused manner; Direct, manage, evaluate and promote

career development of employees

• Use of vision to lead organizational strategic plan for applications to include future, as well

as current business requirements within an IDN, using integrated software solutions where

possible

• Integral member of software selection team for clinical and financial software solutions,

developing critical requirements, understanding evolving technology, and ensuring

complimentary fit with current solutions and future vision

• Successfully negotiate multi-million dollar contracts to obtain best purchase price, ongoing

maintenance and future pricing; maintenance of vendor adherence to contracts ongoing

• Successfully execute software applications implementation supporting integrated clinical,

financial and health plan areas of IDN operations including: Registration, Scheduling, EMR

(orders, documentation, eMAR), Pharmacy, Laboratory, Radiology/PACS. Teleradiology,

CPOE (pilot); Employee Recruiting, Payroll, Accounts Receivable, Collections, Accounts

Payable, General Ledger, Procurement, Reporting, and Business Intelligence; Claims,

Customer Support; Solutions include Cerner, Lawson, API, Eclipsys, Trizetto, and others

• Ongoing oversight and analysis of projects, including prioritization of multiple projects,

completion timeframes and budgets

• Maintain adherence to legal, regulatory, and organizational standards

•Confident public speaking skills, presentations (speaking and MS Powerpoint-assisted) at

national conferences

• Strong writing skills evidenced in Malcolm Baldridge National Quality Award, Nursing IT

award(s), etc.

• Leader in Physician Clinical Think Tank and Physician Advisory Group, initiating innovative

technologies to address business needs and improve operational efficiency and effectiveness

CERNER CORPORATION – KANSAS CITY, MO

Cerner Corporation is a software solution vendor that develops, sells

and implements integrated clinical information software for (nearly) all

areas of patient care. Cerner employs 5000 associates worldwide,

with World Headquarters located in Kansas City.

Project Executive, Senior Manager (2000 to 2003)

• Direct and participate in automation of consulting and professional services for complex

project management, including design, development, deployment and training

• Direct the design, testing, implementation, operation and maintenance of methodology

software used to implement clinical information systems in healthcare organizations

• Lead development of standards, measurements, documentation for consulting arm of

organization for ISO 9001 surveys, with presentation and participation in audits

• Direct Pharmacy consulting practice, including methodology, human resources, and

consulting sales

Consulting Services Manager, Project Manager (1990 to 2000)

• Develop professional services financial estimates and project scope for implementing

complex clinical information solutions; negotiate with internal and external clients for contract

financials

• Architect and implement multi-facility, integrated clinical information systems concurrently

with multiple client engagements, including implementations in all clinical areas

HEARTLAND HEALTH – ST. JOSEPH, MO (as described above)

Registered Medical Technologist, 1988 -2003**

• Proficient in all areas of clinical laboratory, in accordance with AABB, GMP, CAP, JCAHO

and other legal and regulatory requirements

• Consult with physicians, nursing staff and other areas of the

organization to provide accurate and timely patient results

** July, 1990 – December, 2003: Medical Technologist on PRN basis

Fellowship, Advisory Board of Washington, D.C, to be completed 2010

Lean Management Expert Certification, 2009

MBA, University of Phoenix, Phoenix, AZ, 1996

BS in Medical Technology, NorthWest Missouri State University,

Maryville, MO, 1988

Education

Leadership Northwest Missouri, Class of 2007

St. Joseph Chamber of Commerce member, 2004 – Current

Professiona Medical Technologist (ASCP), 1988 – Current

l

Affiliatio Clinical Laboratory Scientist (NCA), 1988 – Current

ns

Volunteer

Officer and Treasurer, Big Brothers, Big Sisters of St Joseph, 2009 –

Opportu

Current

nities

Treasurer and Secretary, Pony Express Council, Pack 43 Cub Scouts, 2009

– Current

Board Member, Big Brothers Big Sisters of St Joseph, 2008 – Current

4H Project Leader, Kountry Kids, Cub Scout CoLead, 2007 – Current

Officer and Treasurer, New Harvest Southern Baptist Church, 2006 -

Current

Treasurer, Agency Baptist Church, 2006 - Current

American Red Cross, Midland Empire Chapter, 2003 – Current

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