Human Resources Project Manager
Resume:
Jerry D. Root Tulsa, OK 74133
To Whom It May Concern,
W e are beginning to see the business world adhere to a different set of rules. The rapid infusion of
technology, the impending shortage of qualified labor, and shifting generational styles create a
particularly challenging environment for business leaders. While it is important to protect the
defining purpose and culture of many organizations, it is also important to balance those strengths
with innovative solutions to meet and exceed the fluid demands of the economy and business
environment. How successful an organization is at balancing its unique qualities and leveraging
the innovative potential of its employees will be what separates the wheat from the chaff.
W ith over ten years of professional experience in two Fortune 20 organizations, I have an interest
and passion in operational effectiveness. My broad experiences in HR range from safety & health
to training & development, from organizational development (OD) to change management, from
project management to leadership development, from quantitative analyses to qualitative
interventions. In addition, I have had the opportunity to work with teams and leadership at both
corporate and field locations in two very different industries (insurance/financial services and
professional services).
Despite these experiences, my proudest accomplishments demonstrate my ability to influence
decision makers to explore new approaches to old or impending challenges. So often, that which
leads to declining organizational performance was passively created by the organization itself. I
enjoy reframing the challenges with unique and compelling perspectives that align to
organizational priorities.
From the attached resume, you can see my involvement in creative business solutions that
balanced the defining culture and the innovative potential of employees. They were all
opportunities that I recognized and worked hard to demonstrate how the results supported broad
leadership objectives. If you’d like to discuss in more detail, please call and schedule a time for us
to talk.
Regards,
Jerry D. Root, M.A.
8158 S. 107th East Ave. #L
Jerry D. Root Tulsa, OK 74133
Objective I am seeking the opportunity to apply my passion for leadership development, strategic
training, organizational development or human resources in a supportive and challenging
leadership position.
Community Action Project of Tulsa County, 2009–Present
Experience
February 2009 – Present: Director, Human Resources
o Lead nine member Human Resources department in the areas of compensation and
benefits, generalist support, recruiting and career development for agency of 600 employees
o Created strategic workforce selection and development plan to ensure successful agency -
wide implementation of current and long-term expansion strategies
o Lead redesign of recruiting processes to streamline selection, on -boarding and placement
o Created, implemented, analyzed and presented first agency-wide Pulse Survey to assess
employee attitudes
o Managed assessment of agency-wide compensation program and recommend ed vendor
involvement to achieve needed results by 2010
o Assessed need for updated performance management program and established buy -in from
senior leadership team to seek proposals from qualified vendors to implement
o Created Position Status Report which combines the utility of multiple manual, paper-based
tools to create a dynamic electronic reporting tool for HR and agency leadership on staffing
needs and staffing movement
o Managed selection and implementation of voice messaging system to increase timely
communications with employees (600) and clients (2000 parents at varied locations)
o Created cross-functional agency team devoted to analyzing workers compensation trends
and proposing solutions
o Partnered with Learning & Performance Director on the roll out o f employee and manager
self service functions of ADP’s HRB system
o Spearheaded major updates to HR policies due to discrepanc ies in print and practice
o Managed the reduction in unemployment claims from 10 month employees through better
communication and clear policies
o Initiated HR process reviews to establish a comprehensive HR Process Guide to create more
intradepartmental consistency
o Coordinated the on-boarding of prestigious Teach for America employees selected to join the
agency from all across the US
o Conducted aggressive pre-audit of all agency personnel files to ensure proper
documentation existed prior to ODOC audit to minimize infractions and maximize file
organization
o Engaged competitive benefit brokers to bid against current agency benefit broker to ensure
high quality benefits and lowest cost exist for employees
o Revised and implemented more effective screening and interview questions for second level
candidate assessment agency-wide
o Reviewed and verified all documentation of sensitive employee suspe nsions, involuntary
separations and investigations
o Responsible for review of all new job descriptions and salary grading
o Monitor and ensure compliance with agency policies, applicable statues, regulations,
accreditation and certification standards that govern human resources
o Provided HR strategic planning, consulting and leadership as needed to other CAP entities
and strategic business alliances
8158 S. 107th East Ave. #L
Jerry D. Root Tulsa, OK 74133
Deloitte Services LP, 2007–2009
April 2007 – February 2009: Human Resources Generalist II
o Tulsa, OK office; Supporting Deloitte Consulting Extended Business Services LLC
o Partnered with management on recruiting, selection strategies, retention, terminations,
performance management/employee relations issues, succession management/talent
identification, training/development
o Lead strategic planning with center leadership for the 1 50 employee group located in
Tulsa; Helped leadership align personal goals to strategic goals
o Conducted national new h ire orientation for new employees in Tulsa and various locations
throughout the US in person and via LiveMeeting formats
o Coordinate and lead the annual Tulsa mid-year and year-end performance review process
o Active involvement in compensation and variable pay adjustments relating to year end
ratings, promotions, and overall performance assessment
o Active involvement in strategic restructuring of large SAP functional group
o Administered Rewards & Recognition program for over 600 national XBS employees
o Create training for new managers on the performance management cycle and expectations
o Compile, analyze, and report statistical staffing and turnover trends to guide effective
business decisions
o Coach leaders and employees to identify and target customized developmental
experiences that build on their strengths and career goals
o Initiate green card processing for professional non -US citizens
o Attend local recruiting events and perform screening interviews to identify talent
State Farm Insurance Companies, 1998 –2007
September 2005 – April 2007: Human Resources Representative
o Tulsa, OK office; Human Resources Department
o Partnered with business partners to service all HR needs of Central Zone division
leadership
o Consult with management on recruiting, selection strategies, retention, terminations,
performance management, succession management/talent identification
o Lead project team to analyze current employment processes, propose efficiencies, and
establish strategic model of future performance
o Attend local recruiting events and perform screening interviews to identify talent
o Project lead for high performing team designed to research and implement new
performance appraisal tool for entire division of Fire Claims personnel
o Compile, analyze, and report statistical staffing trends to guide effective business decisions
o Coach members of zone leadership to identify and target customized developmental
experiences
October 2004 – September 2005: Corporate HR Communications Analyst
o Bloomington, IL (Corporate Headquarters); Human Resources Department
o Created and coordinated corporate HR communications for several thousand members of
management in Corporate and field locations
o Project manager for enterprise-wide project that impacted 70,000 employees
o Responsible for teaching principles of organizational development (OD) in Corporate HR
divisions
o Provided multiple consultation on other large projects
8158 S. 107th East Ave. #L
Jerry D. Root Tulsa, OK 74133
o Researched and initiated first upward feedback survey of managerial performance within
Corporate HR
o Provided formal presentations to Corporate HR executives
October 2002 – October 2004: Performance Analysis Analyst III
o Bloomington, IL; Learning & Development Department
o Consulted with business partners and potential vendors to conduct training evaluations on
proposed enterprise-wide courses
o Built and managed all components of corporate Learning & Development department
balanced scorecard with $63 million budget
o Conducted Human Performance Improvement (HPI) and process improvement studies to
uncover general and specific barriers to performance and efficiency
November 1998 – October 2002: Organizational Health & Safety Specialist III
o Bloomington, IL; Administrative Services Department
Conducted individual differences research on worker’s compensation claim trends
o
o Chaired department-wide Work Environment Research Committee (WERC)
o Implemented first company-wide online training program
o Created and chaired Training Review Team to update safety & health training
Test Center Specialist, Center for Client Services
Hogan Assessments, Tulsa, OK
1997–1998 (Graduate Internship): Test Center Specialist
o Provided integral client support by delivering knowledge of personality and
developmental assessments directly to clients and prospective clients
o Assisted firm President and Vice President on special research projects
1997–1998
Education University of Tulsa Tulsa, OK
M.A., Industrial-Organizational Psychology
1992–1996 University of Central Oklahoma Edmond, OK
B.A., Psychology, minor in Sociology
SIOP: Society for Industrial-Organizational Psychology
Affiliations
TAHRA: Tulsa Area Human Resources Association
Camp Fire – Board of Directors
Provided upon request
References
Contact this candidate