Sales Manager
Resume:
PARKE A. SMITH JR.
Lebanon, Illinois 62254
************@*******.***
SUMMARY OF QUALIFICATIONS
PROFESSIONAL BUSINESS DEVELOPMENT MANAGER with a solid track record of
synthesizing information for the development and implementing of strategic plans and programs
that have resulted in successful solutions. A proven leader, with the ability to handle difficult
business conditions and resolve problems, coupled with a broad understanding of technology and
business operations. A self-starter with excellent communication skills, who enjoys the business
of people and the challenges they face.
PROFESSIONAL EXPERIENCE
BLUELINX, INC. 2007-
www.bluelinxco.com
Territory Manager– Central Illinois, Northern Missouri, & Western Indiana
Territorial account manager for all lumber dealers, wholesalers, national accounts, manufacturers, and
vendors. Responsibility for commodity and specialty building materials representation, sales, & claims.
Superceded corporate performance goals, developed new business, created new products,
• 2008: Increased profitability for my territory by 15% by developing existing customers,
prospecting new accounts and creating new product lines through outsourcing custom
manufactured items. Total sales of more than 13 million dollars.
Outsourced processes from existing manufacturing customers to develop new revenue
streams. Translating into vast margin improvements by turning commodity into specialty
product sales.
• Served as a consultative solution provider to customers for the purpose of networking and
cross-selling solutions with products.
BTL. INC.
2002-2007
Vice-President and Co-owner – O’fallon, Illinois
Created a corporation that was built with the purpose of offering quality housing to low-income
renters while generating a residual income stream and continued appreciation.
• Provided safe, clean, and well-maintained housing solutions for a spectrum of low-income
renters with special needs.
• Managed the day-to-day real estate management operations and performed every aspect of
physical property development and maintenance.
• Developed successful professional relationships with charitable, city, county, and state
governmental agencies.
• Worked with the purpose of bettering the community and the lives of those whom I
encountered in a meaningful and personal way.
COMPUTER ASSOCIATES INTERNATIONAL, INC. 1999-2001
www.ca.com
Customer Relationship Manager - St. Louis, Missouri (2001)
Managed the building of relationships with all levels of a client account by maintaining high
levels of support and satisfaction to instill trust, credibility, and loyalty.
• Identified, diagnosed, and resolved problems involving issues of both contractual and
financial interpretation, technical difficulties, and installed processes for their future
prevention.
• Articulated CA's business and technology strategy to client accounts and gathered account
intelligence and leads for the sales force.
• Responsible for Ameren Services, Emerson, SBC Communications, The State of Missouri,
and the University of Missouri as the regional CRM Account Manager.
Business Development Manager - St. Louis, Missouri (2000)
Managed the complete sales-cycle, provided demonstrations and trials for Computer Associates
solutions throughout the United States.
• Executed the contractual, financial, and legal paper for an enterprise upgrade of $10+ million.
• Sold a diverse array of point solutions that include security, database modeling and
management, change configuration management, scheduling, services, and education sevices.
• Demonstrated ability to learn and absorb a variety of technical applications.
• Functioned as the nationwide primary point of contact to SBC Communications (AT&T)
(Ameritech, Pacific Bell, Southwestern Bell, SNET, & SBC Services).
Sales Executive - Atlanta, Georgia (1999)
Transitioned and provided for the continuity of ongoing Computer Management Sciences, Inc. business
through the period of acquisition to Computer Associates. Transferred to St. Louis for the opportunity to
cross train into software sales and account management.
COMPUTER MANAGEMENT SCIENCES, INC. - ATLANTA, GEORGIA
1998-1999
Executive Business Consultant (1998-1999)
Owned the complete sales-cycle, managed consultant staff, and performed recruiting functions for
Computer Management Sciences services and staffing solutions.
• Specialized in custom application development, outsourcing, business process solutions, and
supplemental staffing. Exceeded quota of $2 million by 10% in 10 months.
• Coordinated corporate, administrative, and training functions between client management,
corporate management, and each consultant employee.
• Clients included NCO Group, Medaphis Physician Services, Sprint, Bell South, American
Express Travel, Lockheed Martin, Georgia-Pacific, The Southern Company, and The Coca-
Cola Company.
GEORGIA- PACIFIC CORP., DISTRIBUTION DIVISION
1994-1997
www.gp.com
Inside Account Manager - Atlanta, Georgia (1996-1997)
Territorial account manager and product representative for roofing, insulation, and alternative siding
products with the responsibility of building materials commodity broker, warehouse inventory manager,
and dealer representative.
• Managed the sales and customer satisfaction of over 50 named accounts.
• Promoted to serve as Product Specialist for the Mid-West region.
• Increased sales in three product categories by more than 20% in both 1996 and 1997.
• Achieved $20+ million of product sales in Northern Illinois and Northwest Indiana.
Product Specialist - Chicago, Illinois (1994-1996)
Regional product representative for roofing, insulation, and alternative siding products
responsible for materials brokering, warehouse inventory management.
• Expanded market share through aggressive customer relationship development and
consultative sales.
• Achieved $7+ million of product sales in Chicago and Northwest Indiana sales territory.
SAM'S CLUB, DIVISION OF W AL-MART CORP. - O'FALLON, ILLINOIS
1988-1993
SIC Marketing Representative
Team Leader
Volume Merchant
EDUCATION
Bachelor of Science in Business Administration, Specializing in Finance
Southern Illinois University - Edwardsville, Illinois
Graduate of General Studies
Croughton American High School (DODDS)- Croughton, England, U.K.
PROFESSIONAL EDUCATION & TRAINING
Unicenter TNG 2.4 Administration and Implementation Technology Software Seminar Series
(CA)
DiSC (D'innocenzo - Cullen & Associates)- effective interviewing technique development.
Target Account Selling (FOCUS) – effective account management and programmed sales
practices.
Customer Relationship Management (CA)- client care, problem solving, & issue management.
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