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Customer Service Human Resources

Location:
Fairburn, GA, 30213
Posted:
March 09, 2010

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Resume:

R. Patrice Howard Hall- MBA, PHR (H) 770-***-**** (C) 678-***-****

abno8z@r.postjobfree.com 500 Hidden Brook Court, Fairburn, GA 30213

Summary of Qualifications

Organizational Development *Talent Acquisition * Succession Planning * Talent Development

*Compensation *EEO Compliance * Employee Relations * Talent Development * Performance

Management * PeopleSoft * PeopleClick * Sieble Analytics * Microsoft Office

Professional Experience

Medtronic, Inc. - Atlanta, GA 2003-Present

World’s Largest Medical Device Company

Senior HR Business Partner

Provide HR leadership consistent with business strategy and objectives. Plan, develop, implement and

administer organizational design and development, succession planning, talent acquisition, talent management,

employee relations, and compensation/rewards primarily focused on Finance and Contracting, Customer Service

and a Sales force spanning 11 states.

• Developed a retention strategy to help employees see the value of working for Medtronic.

• Winner of the 2007 Star of Excellence Award

• Selected by corporate legal team to conduct corporate wide investigations and climate audits

• Led Senior Management team through a Reduction in Force resulting in reorganization of workforce

• Increased diversity hiring and retention awareness by identifying Diversity Champions and providing training

to leadership team resulting in a 10% increase in hiring women and People of Color

• Designed training series to assist in educating Human Resource professionals in various compensation

procedures. Successfully trained a team of 12 HR professionals on compensation analysis and negotiating

contracts.

Sr. Talent Acquisition Consultant

Selected top talent for Cardiac Rhythm Management’s Marketing organization, negotiated salaries, gave direction

on organizational development, provided career counseling to employees, worked with Directors and Vice

Presidents to determine strategic approach to attracting and retaining top talent.

• Developed an assessment process to assess candidate capabilities at various career fairs. Resulted in our

ability to determine candidate readiness for specific positions in an abbreviated amount of time.

Delta Airlines- Atlanta, GA 2000-2003

The World’s 3rd Largest Airline

Lead Recruiter

Recruited candidates for exempt level positions, negotiated salaries, made job offers, performed multiple

functions as Lead to Junior Recruiters, partnered with business units to provide strategic planning for recruitment

and retention.

• Developed a recruitment strategy that reduced cycle time by 50% and increased the number of diverse

candidates by 25%.

• Developed inter-departmental bid process to allow employees opportunities to bid on jobs within respective

business units. Allowed leaders to provide developmental tracks to employees. Increased employee moral

and provided overall fairness in the bidding process.

• Developed process flow for Outplacement of displaced employees. Provided employees with government

and private outplacement services on site, financial workshops and company sponsored Career Fairs in all

Base cities. Represent Delta in Unemployment Claims.

• Provided in-placement assistance to displaced employees during company restructuring. Assessed and placed

307 displaced employees in new positions in 14 days.

Patrice Howard Hall

Cell- 678-***-****

abno8z@r.postjobfree.com

Human Resource Generalist

Recruited and selected Flight Attendants for training. Performed multiple functions as a generalist to Flight

Attendant trainees that included performance management, federal, state and organizational compliance, benefits

and compensation.

• Recruited and selected candidates for exempt and high volume non-exempt positions utilizing various

interviewing methods including the Targeted Selection Method.

• Facilitated interviewer training course for over 500 hiring managers to ensure all managers were utilizing

standardized behavioral based interviewing methods.

• Negotiated early out of contract with outsourcing agency. Saved company $480K annually.

Education/Certifications

MBA, Human Resources Georgia State University

BA, Psychology Hampton University

Certification: Professional in Human Resources (PHR)



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