Project Manager
Resume:
ROBERT AHR
Austin, Texas ****5 Email: abno8u@r.postjobfree.com 512-***-****
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OBJECTIVE
To Demonstrate & Advance Recognized Competencies In
Information Technology - Project Management & Coordination – Logistics - Operations
Focus of Professional Experience:
• A Versatile, Highly Practiced Professional with a Consistent Record of Achievement in Transforming Mission
Goals into Performance Measures / Bottom-Line Results.
• Protracted Experience in Front-Line Communication and Relationship Management Disciplines which Drive
Synergistic Partnership Alliances - Project Visibility & Productivity - Market Share Expansion.
• Well Versed in: Project Management PMP/PMI Modeling and ERP(Enterprise Resource Planning) Cost &
Schedule Management - Large Scale Hardware and Software Systems Deployment - Resources Allocation &
Productivity Tracking - Data / Documentation Management - Technical Service / Maintenance Programs
Direction.
• Exceptional Skills in the Protocols of Client / Public Relations. An Enthusiastic, Well-Prepared Senior
Representative for an Organization and its Business Mission.
• Information Technology competencies including but not limited to Windows 2000, Visio, MS Project, MS Office,
LAN/WAN, TCP/IP, Norton Ghost, Outlook, Exchange, Desktop support PL/SQL NT, NT Server 4.0 and
Workstation, 2000, MS Office, Office 2000 Professional and Server, Email & Exchange Servers Active Directory
Network Administration, Wireless & Handheld devices.
Academic Preparation / Training:
B.S., Stephen F. Austin State University, Nacogdoches, Texas. Conferred: 1987
Majors in: Education and Biology.
MCSE studies completed, Austin Business College. 1999-2000
MCSE course work includes: 2000 Professional; 2000 Server; NT Workstation; NT Server 4.0; Network Essentials; TCP/IP
* PMP/PMI Certification underway at Consulting Solutions.NET 2008-2009
(PMP PMI Model)Project Manager Certification underway at Consulting Solutions.NET In addition to “Live Project
Management” The curriculum includes Project Management Body of Knowledge (PMBOK Guide), The application of
knowledge, skills, tools, and techniques to a broad range of activities in order to meet the requirements of a particular project.
Five process groups - Initiating, Planning, Executing, Controlling, and Closing, nine Knowledge Areas, and 44 Processes. The
nine Knowledge Areas focus on management expertise in, Integration, Scope, Time, Cost, Quality, Human Resources,
Communications, Risk Management and Procurement.
- Continued -
- Continued -
Experience Highlights:
Analyst, Cabela’s, Buda, Texas 2009 to Present
Prepared collected and analyzed data. Researched and evaluated current conditions that affected retail services, Recommended
changes to current evaluation techniques and procedures. Familiar with standard concepts, practices, and procedures with asset
protection. Relied on experience and judgment to plan and accomplish goals. Performed a variety of accounting & general
ledger tasks.
Implementation Coordinator, Topaz Technologies, Austin, Texas. 2007 to 2008
A provider of software applications designed for the medical research industry. Principal participation in facilitating the
implementation of Animal IAACUC and IRB Human Research pharmaceutical trial software, including program upgrades,
technical changes and service agreements Active involvement in user data documentation, training curriculum development and
course training. Clients include John Hopkins, Van Andel Institute, Boston Children’s Hospital and the University of Colorado.
.
* PMP/PMI model competencies utilized include but not limited to,, coordination project management plans, task schedules and
resource activities and stakeholder management. Following the PMI/PMP model ensured the client’s implementation and/or
conversion expectations were successfully achieved in accordance with established business and delivery schedules.
Consumer Sales Representative, Dell Computer Corporation Round Rock, Texas 2006 to 2007*
Trifecta Sales Leader 4th quarter Trifecta Metrics included sales of Dell Service Plans, Dell Financing, Printers. Maintained
position in the top 5% over sales company wide throughout 4 th quarter, Set Dell/DFS company financing record for 92% of all
systems sold were financed via DFS during 4th quarter. As a Team Lead maintained business relations with various
departments Marketing, Tech Support, Service and provided ongoing team development and mentoring
Site Lead/Technician, ARC Pomeroy, Austin, Texas 2000 to 2005*
A.R.C/Pomeroy is an I.T solutions specialist, providing staffing for high profile deployments and implementations.
Representative project participation has included Windows NT to 2000 upgrades for Dell Computer, Payless Shoe Stores, Radio
Shack and St. Paul Insurance Company. Developed on-site project management plans, encompassing PMP PMI Modeling
Scope, Human Resource, Time & Communication Management, Cost & Schedule Management and Data Documentation
Management. Supervised installation teams of up to 25 Technicians during large-scale implementation projects. Installation
requirements included hardware and software, POS and Call Center deployments throughout the United States. Developed
curriculum and taught orientation training programs.
* PMI/PMP Project Management methodologies and competencies utilized include but not limited to Project Management
Plans, Project Scope Management, Work Breakdown Structure, Project Life Cycle, Critical Path.
Customer Care Supervisor, AT&T Wireless, Austin, Texas 1997 to 1999
Supervised multiple teams of 25 to 30 Customer Service Representatives on an inbound call center. Responsible for daily
project tracking, new employee training, career advancement planning and staff attendance monitoring. Participated in the
Windows NT Roll-Out Project.
* Gaps in employment from 2005 thru 2008 due to BFS Business For Self status. I maintained various IT projects and temporary contracts.
Additional Experience:
• Customer Care Representative/Loan Processor Ft. Worth Mortgage, Austin, Texas
• Assistant Branch Manager / Account Manager, ITT Financial, Dallas, Texas
• Assistant Branch Manager / Marketing Representative, California Federal Credit, Dallas, Texas
• Collections Representative, G.E. Capital, Irving, Texas
U.S. Citizen / Willing to Travel / Selectively Relocate for the Right Opportunity
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