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Sales Customer Service

Location:
Bridgeville, PA, 15017
Posted:
March 09, 2010

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Resume:

SHERI JACKSON

**** ******* **.

Bridgeville,Pa. *5017

412-***-****

abno6s@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Fourteen years professional Marketing and Sales experience within diverse markets servicing retail and

business communities.

• Manage a territory, servicing existing accounts and prospecting for new business to maximize

sales and profits for an employer.

• Utilize interpersonal, communication and public relation skills to create a positive working

rapport, reinforce customer loyalty and project a positive company image.

• Build account base through networking, direct sale, telemarketing and referrals.

• Re-evaluate customer needs and convert them to appropriate solutions.

• Ability to educate individuals on a new concept, features and benefits of product lines.

• Represent the company at tradeshows.

• Quality-minded with emphasis on attention to detail, organizational skills and time management

to achieve perfection and quality customer service.

Key Accomplishments:

• Won five awards for copy and design, Atlantic Publications

• Consistently achieved high sales awards for various promotions.

• Significantly increased the account base for all employers

• Established a record of consistently achieving personal and professional goals by incorporating

innovative, high energy, aggressive approach and suggestive selling technique.

SALES/MARKETING EXPERIENCE

Assumed progressively responsible positions as follows with the above stated areas of accountability:

THE EMPLOYMENT GUIDE Pittsburgh, Pa. June 2008-March 2009

Account Specialist –Inside Sales

Generated new & existing recruitment advertising sales through cold calling & referrals

ELECTRONIC MERCHANT SYSTEMS, Pittsburgh,Pa. February 2007-June 2008

Account Executive

Generated new & existing Merchant service accounts through cold calling & house leads.

PENNYSAVER PUBLICATIONS, Pittsburgh, PA JULY 2000 – February 2007

Advertising Executive

Maintained and Generated new and existing accounts through cold calling and quality customer

service.

Automotive Advertising Specialist

Established new division of the PENNYSAVER selling advertising to all automobile dealerships in

Pittsburgh and surrounding areas generating all new revenue and providing superior customer satisfaction.

Consistently achieved high sales awards and recognition.

GOLDWELL OF PENNSYLVANIA, Pittsburgh, PA NOV 1997 - JULY 1998

Sales Consultant

Service and prospect new and existing beauty salons for their needs of products and services.

COMMUNICATIONS ELECTRONICS, Salisbury, MD DEC 1996 - OCT 1997

Account Manager

Retail wireless communications systems business providing sales and services.

THOMPSON PUBLISHING CORP MAY 1992 - SEP 1996

Account Executive - Automotive Division, The Daily Times, Salisbury, MD (Apr 1996-Sep 1996)

Generated and serviced auto dealership accounts for a daily publication.

Account Representative, Atlantic Publications, Ocean City, MD (May 1992-Apr 1996)

Established and serviced accounts for a variety of publications, including weeklies and niche products.

COASTAL IMAGES, Fenwick Island, DE MAR 1991 - MAY 1992

Advertising Sales Representative

Sold and serviced accounts for a weekly publication and a quarterly specialty publication.

RELIABLE STORES/HUB FURNITURE, Salisbury, MD MAY 1990 - MAR 1991

Sales Associate

Showroom sales and customer service in the quality home furnishings department.

SHERI JACKSON

Page 2

SALES/MARKETING EXPERIENCE

(Continued)

SHELL HERITAGE RESORTS, Ocean City, MD NOV 1989 - MAR 1990

Telemarketing Manager

Oversaw a department of 20. Continually achieved top producer awards and sales goals.

OTHER BUSINESS EXPERIENCE

LONE STAR STEAKHOUSE, Pittsburgh, PA JULY 1998 - JANUARY 2003

Server

Interact closely with customers to ensure dining satisfaction. Attained employee of the month

regularly and consistently achieved high sales awards.

PHILLIP'S CRAB HOUSE, Ocean City, MD 1985 - OCTOBER 1997

Server

Interact closely with customers to ensure their satisfaction. Consistently achieved high sales awards

for various promotions.

EDUCATION

ALLEGHENY COUNTY COMMUNITY COLLEGE, Pittsburgh, PA SEP 1982 - SEP 1984

Coursework towards a Psychology Degree

PITTSBURGH BEAUTY ACADEMY, Pittsburgh, PA Graduate

Cosmetology Certification

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