Manager Six Sigma

CASSIE VOLDEN

***** ******* **** 608-***-****

Cashton, Wisconsin 54619 ************@*****.***

PROFESSIONAL PROFILE

** ***** ********** ** ********** chemistry and quality. Proven ability to analyze, research, develop,

support, improve and troubleshoot manufacturing processes. Strong background in ISO Quality

requirements including document creation, record keeping, reporting, management review and auditing.

Effective supervisor, manager, trainer, organizer, communicator and time manager with excellent

computer skills

EMPLOYMENT HISTORY

R&D, PROCESS IMPROVEMENT & SUPPORT CHEMIST - INK LAB MANAGER

Northern Engraving Corporation, Sparta, Wisconsin 2006-2008 and 1993-1999

A leading supplier of nameplates and decorative trim using a wide variety of processes, finishes and

substrates

Recruited to company following college internship, re-recruited following 7 year hiatus

Develop, implement, troubleshoot and refine processes related to the manufacture of automotive and

appliance trim including molding, thermoform, punch press, spray, screen printing, coating, and pad

print using UV, heat set and hybrid systems on aluminum and plastic substrates

Research and develop coatings including raw material selection, formulation, definition of process

parameters and documentation of procedures

Investigate and develop DMA techniques for use in coating development and failure investigations

while coordinating additional thermal analysis via outside laboratories

Oversee ink laboratory

LABORATORY MANAGER - ANALYTICAL CHEMIST - ISO QUALITY SPECIALIST

Ticona Celstran, Winona, Minnesota 2002-2006

A worldwide supplier of long fiber reinforced thermoplastics produced by pultrusion using a wide

variety of fibers and thermoplastic compositions

Accepted additional responsibilities of Quality Specialist following reduction in force

Oversee Analytical, Physical and Molding Laboratories

Failure analysis and material identification of Long Fiber Reinforced Thermoplastics using cross-

sections FTIR, DMA, DSC, TMA and TGA including method development, instrument maintenance

and calibration

Respond to and resolve customer and supplier issues including monitoring and maintaining corrective

and preventative action system

Maintain ISO Certifications including management review and internal audits

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CassieVolden Page 2

LABORATORY TECHNICIAN - ISO DOCUMENTARIAN

Isola Laminate Systems / Allied Signal, La Crosse, Wisconsin 1999-2002

A market leader in the design and production of innovative base materials used as a the foundation for

printed circuit boards

Accepted additional responsibilities of Laboratory ISO Documentarian

Perform thermal analysis of laminates for circuit boards using DMA, TMA, DSC, and TGA including

method development, instrument maintenance and calibration

Assist with analysis of laminates for circuit boards using FTIR, cross-section, HPLC, Rheology and

various mechanical testing methods

ACCOMPLISHMENTS

Completed Six Sigma Greenbelt certification correlating glass transition temperature measurement

by DSC and DMA reducing testing time by 66%

Reduced length of ISO work instructions by an average of 50% while increasing clarity

Successfully supervised teams of 2-3 persons with zero turnover

Initiated a system of tracking test lab failures to monitor similar and repeat issues

Implemented ink color matching system reducing production line adjustments by 75%

Performed service operations on analytical equipment reducing service calls by 50%

Formulated coating improving properties and reducing raw material costs by 10%

EDUCATION AND TRAINING

Viterbo University, La Crosse, Wisconsin 1990-1993

BACHELOR OF SCIENCE: CHEMISTRY MAJOR MATHEMATICS MINOR

GPA 3.46/4.00

Society of Plastic Engineers

A Design Engineers Review of Materials and Processes

Failure Analysis of Plastic Products through Stress Analysis

Plastic Failure Analysis, Prevention and Testing

Additional Certifications and Training

Dynamic Mechanical Analysis Training Course, Perkin Elmer

Polymer Thermal Analysis Short Course, University of Dayton

TA Instruments Thermal Analysis Training Course, TA Instruments

Six Sigma Green Belt Certification, Isola Laminate Systems

ISO-9000 Quality System Internal Auditor

Thermo Nicolet Fundamentals of Analysis, Thermo Electron Corporation

FTIR Spectral Interpretation: Thermo Electron Corporation

Managing Multiple Projects, Objectives and Deadlines, Skill Path Seminars

Chemistry and Technology in Practice, Sartomer

Computer Skills

Proficient user of Microsoft Word, Excel, PowerPoint, Outlook and Internet Explorer

Experience in SAP, DOE, Microsoft Access, Publisher and Minitab

Contact this candidate