Nancy M. De Rose

RR * Box ****

Stroudsburg, PA *8360

570-***-****

abnnsr@r.postjobfree.com

SUMMARY

Solutions-focused, performance-driven professional, eager to contribute functional and technical

expertise as well as dynamic Program/Project Management, Business Integration and Process

Enhancement talents toward supporting employer operations. Offering 15+ years experience in

Human Capital Management, including HR, Payroll, Benefits, Benefits Administration, Absence

Monitoring, FMLA, Benefits Billing, Retroactive Benefits and Deductions and Health and Safety.

Comprehensive background in HRIS and Benefits, with consistent results in achieving fiscal and

organizational objectives. Talent for defining and resolving discrepancies to avoid unnecessary cost

expenditures. Strong leader who excels in training and directing top-performing teams. Effectively

establishes and manages key relationships with decision makers and strategic partners. Areas of

expertise:

Business/System Analysis • PeopleSoft HCM • Change Management • Benefits Administration

Systems Integration • Financial & Cost Management • Application Development

Performance Improvement • Business Process Re-engineering • Implementation Strategy

TECHNICAL SKILLS

Hardware: IBM Mainframes; Unisys, Oracle

Computer Languages: SQL/SQL Plus, RPG II, BASIC, FORTRAN, COBOL, PeopleCode,

Application Designer, PS Query/ Crystal Reporting; SQR

Applications: Microsoft (Excel, Word, PowerPoint, Project) PeopleSoft HCM (version 3.2 - 8.9); PS

NA Payroll, PS Benefits Administration; PS Health and Safety, PS Absence Monitoring, VISIO,

Accounts Payable, Accounts Receivable, General Ledger and Fixed Assets

CAREER BACKGROUND

IBM Global Services, Business Consulting Services 2005

-2009

Managing Consultant

Implemented Retroactive Benefits and Deductions and HCM eApplications. Supported change

management in relation to providing a systematic approach to dealing with the retroactive

benefits and deduction process, both from the perspective of an organization and at the

individual employee level.

Defined a proactive approach to dealing with change at the organization level. Defined and

implemented procedures and technologies to deal with changes in the business environment.

Increased profitability based upon process re-engineering of ancillary modules and workflow

processes.

Managed fit/gap resolution, documentation development, training materials/delivery, and

guidance to lower level client staff. Conducted business process re-engineering to increase

productivity and provided support to augment effective issue resolutions.

Developed training documentation and materials to address outstanding organizational issues.

Led and/or collaborated in full life cycle implementations for HR, Payroll, Benefits, Benefits

Administration, Self Service eApplications and Leave Accruals.

Promoted and led best practice behaviors and followed established coding and development

standards as well as design parameters.

Created new design and programming standards in collaboration with architects, technical

partners and vendors.

Demonstrates the ability to articulate the technically complex into terms that business areas and

stakeholders can understand.

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Partnered effectively with Business Analysts to sell and maintain the viability of technological

change within the company so that projects are implemented successfully within business

areas.

CAREER BACKGROUND CONTINUED…

CedarCrestone, Inc. 1997

-2005

Senior Benefits Technical/Functional Consultant

Worked in collaboration with clients in defining, developing and implementing strategic plans to

improve HR, Payroll, Benefits, Benefits Administration, eBenefits, ePay, AP, AR and GL.

Conducted comprehensive review and analysis of daily operations to proficiently design and

execute policies and procedures to optimize productivity, efficiency and performance, with

strong focus on Benefits/Benefits Administration and eBenefits.

Led and/or collaborated in multiple life cycle implementations and upgrades, including but not

limited to HR, Payroll, Benefits, Benefits Administration, Leave Accruals, Health and Safety,

Absence Monitoring.

Managed change in addressing issues resulting from full life cycle implementations, in particular

hosting seminars on the necessity of change in the work-place and providing guidance to clients

in implementing best practice solutions.

Designed a systematic approach to keeping track of the details of system implementations (for

example, what operating system release is running on each computer and which fixes have

been applied).

Implemented improvements by means of elevating efficiency and effectiveness of the Leave

Accrual process that exist within and across the client organization. Established effective

modifications to existing procedures and re-engineered tasks in the process.

DataStudy, Inc. 1996

-1997

Sr. Technical/Applications Consultant

Led conversion and load processing, including data mapping and test plans, and interface

processing.

Relied upon to lend technical expertise toward modifying PeopleSoft SQRs, Microfocus

COBOL, and PeopleCode.

Provided expert HR/Payroll and Benefits knowledge in responding to inquiries, troubleshooting

problems and educating personnel.

Provided and implemented change managements and process re-engineering as needed.

Corning Life Sciences, Inc. 1995

-1996

Supervisor of Benefits Systems

Innovatively designed and developed subsystems, complex programming, and specifications in

relation to all Benefits processing on a PeopleSoft HR system.

Trained, mentored and motivated consultants and staff on technical and functional benefits

support, playing an instrumental role in the development of top performing team members.

Demonstrated leadership by providing technical designs and ensuring that both designs and

programming standards are adhered to and actually implemented through all project and

support work.

Mentored, instructed and developed technical staff in areas of new technology and promoted

architectural concepts in daily work. Provided input into the performance review process.

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Ernst and Young, LLP 1989 -1995

Supervisor of Benefits Systems

Designed, developed and implemented subsystems, complex programming, and specifications

in relation to all Benefits related processes.

Trained, mentored and motivated direct reports on technical benefits support, playing an

instrumental role in the development of top performing team members.

Demonstrated leadership by providing technical designs and ensuring that both designs and

programming standards are adhered to and actually implemented through all project and

support work. Achieved a 99% support success rating.

Mentored, instructed and developed technical staff in areas of new technology and promoted

architectural concepts in daily work. Provided input into the performance review process.

Prior Experience

Senior Programmer Analyst - Product Development Corporation 1987-1989

Senior Programmer Analyst - Foster Farms 1980-1987

Programmer Analyst – Metropolitan Mortgage and Securities 1978-1980

EDUCATION AND PROFESSIONAL TRAINING/DEVELOPMENT

Degree from North Idaho College (Major: Computer Science; Minor in Accounting),

Certificate in Data Processing from North Idaho College Vocational Division,

Certified PeopleSoft HRMS Consultant,

Training in: SQL/SQR; PeopleTools II & I; PeopleCode; PeopleSoft Query/Crystal Power Reporting;

Human Resources; Benefits; Payroll; Benefits Administration; PS Health and Safety; PS

eApplications (eBenefits and ePay), SQL/SQL Plus

CONSULTANT ASSIGNMENT HISTORY

Project Benefits Team Lead - Implemented PeopleSoft eApplication and eBenefits for a Major

Retail Pharmacy Provider.

Senior Business Analyst - Provided expertise and support of fit/gap and conversion effort for

the full lifecycle implementation for a Major Insurance Provider.

Benefits Subject Matter Expert - Designed and implemented improvements for Disability

Maintenance of STD, FMLA, and LTD for a Major Insurance Provider.

Senior Benefits Consultant - Provided PS 8.9 expertise in the implementation of the PS

Retroactive Benefits and Deductions Module.

Benefits Team Lead - Full Life Cycle PeopleSoft HCM/HR Payroll Implementations

Project Manager – Full life cycle implementations including self-service eApplications. Fit Gap

Analysis for major Energy Company and for Global Web and Entertainment Company.

Change Management Consultant –Defined and implemented procedures and technologies to

deal with changes in the business for a major bank.

Senior Technical Consultant - Provided user and technical support including 403b Fit Gap

Analysis, modification design, data mapping, table initialization, Benefits Administration support,

and test plans.

Annual Enrollment/Open Enrollment Specialist - Provided technical and functional expertise

in all aspects of Annual Enrollment.

Process Re-engineering Consultant – Provide restructure and re-engineering, as well as

support, during implementation of various financial applications for a major mortgage company.

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