NATALIE GANN, PHR
Pleasanton, CA • 925-***-**** • abnnoi@r.postjobfree.com
Dedicated and trustworthy HR professional with excellent customer service skills and proven ability to
build strong relationships across all company levels. A strategic partner who delivers on expectations
to enhance corporate culture and meet business objectives. Always a team member who remains
calm in a fast paced environment and ensures projects are completed efficiently, pays attention to
detail and has mastered the balancing act in meeting both employee and company objectives.
P R OFE S S I ON AL E X P E R I E N C E
Core competencies include:
• Leadership & Coaching Strategic HR Planning and Organizational Analysis
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• Employee Relations Policy Formulation & Interpretation
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• Recruiting Regulatory Compliance / AAP, EEO, VVET
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• Compensation & Benefit Evaluation Relocations and Visa’s
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• Training & Development Vendor Relations, Selection & Negotiations
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• New Hire Orientation / Exit Interviews Mergers & Acquisitions / Employee Integration
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1/09 – 6/09
VITEC GROUP COMMUNICATIONS, a Clear-Com brand, Alameda, CA
HUMAN RESOURCE DIRECTOR (part-time)
A member of the core team reporting to the CEO with strategic responsibility for all domestic and international
Human Resources. The Vitec Group, operating under the Clear-Com label is a well respected producer of high
end products in the Broadcast and Communications industry.
Selected accomplishments:
Orchestrated two worldwide reductions in force within 2 weeks of coming on board in this part-time role.
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Provided HR expertise and assisted another divisions CEO with the final closing of a manufacturing site.
As a core team member contributed to the strategic planning process and organizational restructure.
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Quickly gained managers trust and maintained positive employee relations while managing several
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complex employee visa issues, workers compensation claims and a Department of Labor audit.
MERCADO SOFTWARE, Pleasanton, CA (acquired by Omniture) 4/07 – 11/08
HUMAN RESOURCES MANAGER
A strategic manager reporting to the CFO with International Human Resource responsibility for locations in the
United States, Europe and Israel. Starting from a blank slate established HR programs and policies for this
start-up environment. A trusted advisor to all members of executive staff with daily guidance and support for all
employees. Mercado is a leading eCommerce Search and Merchandising provider for major retailers.
Selected accomplishments:
Continued to meet hiring objectives during a heavy growth period that resulted in workforce growth of
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100% in a one year period while reducing recruiting costs by 44%.
Successfully implemented new programs that were well received by all employees and welcomed by
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management. This includes: Hiring/Retention, Performance Reviews, Management Bonus Objectives,
Compensation Structure, Career Pathing and Corporate Social Responsibility (CSR).
2006 – 2007
TENET HEALTHCARE, INC., San Ramon
HUMAN RESOURCES GENERALIST
Reporting to the Human Resource Director perform all aspects of HR in supporting 900 employees for a
Hospital in the top 5% star ratings for California. Assist with union relations and compliance for two collective
bargaining agreements. Successfully managed Annual Performance Evaluations, Compensation Analysis,
Open Enrollment and Annual Employee Survey.
1995 – 2006
BELL MICROPRODUCTS, INC, San Jose
Bell Microproducts is a $4 Billion dollar value added distributor of storage hardware, software and services. The
Company has operations in the United States, Europe and South America.
HUMAN RESOURCES MANAGER, 2005 – 2006
A member of the corporate HR team reporting to the Director of Human Resources. Provided HR expertise in
guiding Sales, Marketing and Finance for 2,000 employees in the United States and abroad.
HUMAN RESOURCE CONSULTANT, 2003 – 2005
Served as Bell Microproducts reliable HR Consultant for special projects while pursuing the start-up of Western
Traffic, LLC a small distributor in a non competing industry. Successfully completed projects included a
company acquisition in Canada, 360 degree world-wide reviews and continued compliance for annual
Affirmative Action (AAP) and EEO programs.
2003 – 2005
WESTERN TRAFFIC, LLC, Pleasanton, CA
HUMAN RESOURCES / OWNER
As an owner and partner, managed direct operations for this local distributor. Researched products and
established relationships with manufacturers. Implemented accounting system and managed accounts
receivable/payable and payroll using QuickBooks Pro. Prepared and filed sales tax returns. Developed
company Web site to create an online presence and designed marketing collateral.
BENEFITS MANAGER, 1997 – 2003 (Promotion)
This position as Benefits Manager was a dual role with approximately 50% of the time managing company
benefits and the other 50% in a Generalist role with responsibility in all areas of Human Resources.
Spearheaded full range of HR activities, including benefits, compensation, policy development, employee
relations, HRIS, new hire orientation, and regulatory compliance. Strengthened employee relations through
informative and efficient support and service. Boosted employee awareness of benefits through training and
targeted communications for all 45 locations in the United States and Canada.
Selected accomplishments:
Contributed to major business initiatives, to include serving as an integral team member ensuring
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smooth employee integration during eight mergers/acquisitions.
Reduced costs by more than 50% associated with program-plan preparation for EEO, Affirmative
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Action, and Vietnam Veterans programs.
Consistently received positive feedback for effectiveness in managing U.S. benefits plans for 850
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employees; assisted in negotiations resulting in a 33% cost reduction during renewal.
HUMAN RESOURCE REPRESENTATIVE,1995 - 1997
Contributed to departmental objectives in the role of Human Resource Representative. Primary areas of focus
included but were not limited to administering benefit plans, salary survey participation, new hire training,
employee relations and HR system management. Assisted HR Manager with establishing benefit related
procedures and created all employee benefit communication materials. Became the HRMS guru for generating
all HR department reports while continuing to manager the data entry of all payroll data for 38 locations.
Selected accomplishments:
Contributed to benefits design efforts based on annual benefit plan review.
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Spearheaded conversion to HRIS system, leading to increased operational efficiency; managed transfer
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to maintain integrity of all personnel data.
E D U C AT I O N & C R E D E N T I AL S
San Jose State University, Senior Human Resource Professional – Certification
SHRM, Society for Human Resource Professionals, Professional Human Resources (PHR)
Professional Development, most recent courses include: The Balanced Scorecard, Designing a Competitive
Salary Structure, Managing for Success, Strategic HR, Principles of Cash Compensation Management,
Conducting Workplace Investigations, Employee Handbook Essentials, Interviewing expertise
Affiliations / Memberships: National California Human Resource Association (NCHRA), Society for Human
Resource Management (SHRM) American Society for Training & Development (ASTD)
Computer Skills: Word, Excel, PowerPoint, ADP HRMS, Customized HRMS, Equity Edge, Taleo, Brassring,
HireRight, Publisher, Outlook, MS Access, QuickBooks, Adobe, Printshop