Customer Service Medical
Resume:
Stacy McDermott
LeMars, Iowa *****
*********@***********.***
Objective
To obtain employment whereby I can utilize my skills and experience for the benefit of the facility to help people and
help my team conquer the goals set forth.
Qualifications
Have 4 years of hiring medical transcriptionists and editors for an online company out of Santa Monica, CA. I worked
very close with upper management as well as other management, new hires, applicants, as well as colleges. I did
testing, references and background checks with much confidentiality. I also helped accomplish HR duties and
performance reviews when asked.
Have 4 years of experience in typing medical data for medical records with MS Word at Floyd Valley Physical Therapy
Department and SoftScript, Inc. It is very important to be accurate as patient care is top priority.
I worked for Gateway and McCormick Distributing in Accounts Receivable. At McCormick Distributing, I also did sales
commissions and marketing booklets. I update their personal computers as they were still on DOS. I handled many
types of office equipment including computers, ten key, copier, folding machine, scanner, and ink printers as well as
color laser printer. I also answered 6 incoming lines doing customer service.
I worked for Hine and Company in Sioux City as an accountant handling multi-million dollar accounts, which entailed
excellent numerical skills, accuracy and very good proofreading habits.
I had my own accounting business, handling 2 accounts and did taxes for not only these 2 accounts, but also for
individuals as well.
Education
Western Iowa College – Sioux City, Iowa
Medical Transcriptionist
Western Iowa College – Sioux City, Iowa
Business degree in: Accounting Specialist and Microcomputer Specialist
Work History
SoftScript, Inc.
Recruiting Manager/Recruiter: March 2005 to May 2009
Duties: I have 4 years experience in the recruitment and hiring of medical transcriptionists and editors for SoftScript, Inc.
located in Santa Monica, CA. I managed and worked as part of the team making sure that laws were followed and needs
of the company were being met. I took care of ads, reference checking, background checks and reports amongst many
other things. I worked very closely with new hires and potential applicants, as well as with other companies and schools
for recruiting purposes. I routinely maintain a very high recruitment to hire ratio. I helped grow the company and in return
we had to put into place an HR Department. We went from 43 employees to over 300 within 1 years.
Medical Transcriptionist: November 2004 - March 2005
Duties: I was responsible for transcribing dictated emergency room and clinical reports, discharge summaries, history and
physicals, consultations, as well as a few operative reports in an acute care transcription client setting.
Therapeutic Health Services
Medical Transcriptionist: September 2001 – November 2004
Duties: I have 3+ years of experience in transcribing patient data for medical records using MS Word for Floyd Valley
Physical Therapy Department. I routinely maintained 98% or above accuracy scores in QA audits because patient care
was top priority.
McCormack Distributing
Receptionist/Accounts Receivable
Duties: I was responsible for answering 6 incoming phone lines, doing sales commissions, reports, accounts receivable,
and bank deposits. I helped with marketing, billing, statements, upgrading computers, and computer work. I updated their
computer system from a DOS-based system to a Windows-based operating system. I am proficient with many types of
office equipment including computers, ten key, copier, folding machine, scanner, and ink printers as well as color laser
printer. I also answered and directed 6 incoming phone lines.
LeMars Chamber of Commerce
Bookkeeper
Duties: Responsible for membership billing, tracking all accounts, making all deposits, helping with chamber meetings,
setting up new clients, phone calls, mailing and putting together packets, and creating and distribution of monthly
newsletters.
Hine & Company
Accountant
Duties: Responsible for monthly bank reconciliations, taxes, helping CPAs who were the owners of Hine & Company,
updating monthly books for several multi-million dollar accounts.
McDermott's Tax Service
Duties: This was my own business. I was responsible for several clients' taxes and handled two small businesses'
bookwork and taxes.
Gateway Computer Corporation
Accounts Receivable
Duties: Responsible for checking all purchase orders, checking finances for purchases, setting up loan paperwork.
References Upon Request
Contact this candidate