Swapna Chamala

abnnne@r.postjobfree.com

248-***-****

248-***-****

SUMMARY:

• Certified Project Management Professional (PMP), Member of PMI.

• Total of 7 years experience in various domains as Government, Insurance, Multimedia and

Consultation.

• 5+ years Experience as Project Manager/Business Analyst.

• Experienced in both Business Analysis and management of complex projects and implementations.

• Experienced in complete Software Life Cycle Development (SDLC).

• Experience using MS Project and Primavera 6.0.

• Working knowledge of PMI methodologies and processes.

• Ability to streamline projects cultivating productive workflow.

• Over 6 years of extensive experience in different domains of Multimedia such as E-learning,

Graphics, Web development, 3D animations, 2D animations and Print media.

• Experience in E-learning (developing CBT and WBT courses), Website development, design,

architecture and usability.

• Experience with SCORM-compliant e-learning courseware development and Custom innovative

approach to content development and implementation for Customized courses.

• Experience in Content Management for Web based courses.

TECHNICAL SKILLS:

Operating Systems: Win 95/98/NT/2000/XPfd

Web Technologies: HTML, CSS, XML, ActionScript

Multimedia Tools: Adobe Illustrator-11, Adobe Photoshop-7, Adobe Premier-4.2, 3D Studio Max-5,

Macromedia Flash5/FlashMx, Macromedia Dream Weaver-3, Sound Forge-3,

Elastic Reality, Macromedia Director, Captivate.

Project Tools: MS Project, Primavera 6, MS Office Suite, MS Visio, UML

EXPERIENCE:

Wayne County (Department of Technology), Detroit, MI

Project Manager Nov 2008 – June 2009

Responsibilities:

• Project Manager for the Web enabled learning management system. This enabled the various

departments of the County to create online training courses and upload and update the content and

monitor and track training needs.

• Project Manager for Redesign of Wayne County website. County website is redesigned to facilitate

the online application processes. Online application process for Certificate for Concealed weapons,

Assumed names for business name registration and vital applications like birth, death and marriage

certificates.

• Project Manager for Medication Inventory Management System. Automate the inventory

management of medications for three health centers of the Children and Family planning division of

the County.

• Collected requirements, wrote the Scope document, guided team in developing website and online

forms.

• Responsible for managing client projects worth upto $300,000 spanning four or more months in

duration.

• Supervised up to 6 to 8 full and part time employees, ensuring projects are completed on time and to

specifications.

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• Oversaw various third party providers and contractors, ensuring accurate service delivery and quality

assurance.

• Worked directly with clients; understanding their requirements, producing recommended course of

action, estimating cost and time requirements, and creating proposals.

• Produced project status reports, managed the team and resolved day-to-day issues with emphasis on

SDLC.

• Assessed project feasibility, gathered business requirements, and executed project plans for various

business groups

• Effectively planned and oversaw deployment of the project deliverables and employees,

demonstrating exceptional project management, managing scope, mitigating risks, and maintaining

project schedules.

State Farm Insurance, Bloomington, IL

Project Planner/Manager Jul2008 – Oct2008

Responsibilities:

• Developed and maintained project management documentation; facilitated meetings to execute the

project's facilitation processes.

• Development and Control of project schedules (Activities, Milestones, Dependencies, etc.)

• Coordinated the collection, input and monitoring of project status; performed analysis of status

information and utilized the results as the basis for project status reporting, and managed resource

assignments by monitoring and tracking PARs, authorizations, and hour usage.

• Responsible for updating the project's schedule with periodic status updates collected from the project

team.

• Responsible for managing resource assignments including submitting requests, monitoring current

allocations and forecasting future needs.

• Working with Project teams and Offshore teams to keep their work on time and within budget.

• Tracking of resource allocations and usage.

• Management reporting (EVA, financial, status)

• Functional Group Program Manager and resource planning and manipulation.

• Product development consisted of creation of new automated procedures to the upgrading of existing

software due to changes in state laws.

• Control of multiple projects with many cross project dependencies.

• Created management reports and metrics (e.g. CPI, SPI, Critical Paths, Financial Forecasting, etc.)

• Extensive use of SDM, SDLC with Primavera.

TechRP, TN, USA

Project Lead Jul2006 – May2008

TechRP e-learning division is specialized in developing cost-effective and highly engaging custom

content and online courseware.

Through their expertise in Instructional Design and Multimedia production, the team of experts tailored

solutions to match the unique training needs of their clients.

Responsibilities:

• Gathered business requirements from client, students and institutional authorities. Analyzed the

requirements and developed a preliminary scope statement for the projects

• Documented business/functional requirements and work flows.

• Served as a liaison between business team and the project team by assisting the business in

identifying, understanding, and documenting their business needs.

• Developed a Work Breakdown Structure for the projects.

• Assisted the project manager in preparing the project schedules, milestone tracking, and resource

allocation using MS Project.

• Facilitated JAD sessions along with Project Manager with the team and Clients.

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• Created and maintained Project Plan and key milestones.

• Execute the Project and Test Plan. Confers with project team to outline work plan and to assign

duties and define respective responsibilities.

• Developed Critical path method schedules for the modules that helped in continuous monitoring of

the schedule and in time deliverables.

• Development of logic-based (Critical Path Method) integrated schedules; participated in

implementation of Earned Value Management System (EVMS) performance measurement system(s)

• Contributed the inputs for EVM calculations and used in reporting the project progress.

• Involved in in-house web application development work on their web-based courses using Flash

ActionScript, Dreamweaver, and Adobe.

• Created an interactive eLearning capsule for CMM Levels.

• The capsule trains learners on all CMM levels with detailed simulations.

• Creating Intros, Template Designing, Navigational Aspects, Module Flow, Look and Feel,

Simulations, Graphics for each screen, allotting simulations to juniors with predefined visuals.

• Defining actions for User Interactions (Page Navigation, tracking etc)

Convergys E-learning solutions, India

Project Lead Jan2004 –Feb2006

Convergys is one of the first providers to offer Learning Business Process Outsourcing (LBPO) services

that are fully integrated with comprehensive HR BPO capabilities. Through the acquisition of Digital

Think Inc., It became the global leader in custom e-learning solutions.

Responsibilities:

• Developed a Work Breakdown structure for the projects.

• Planning for Resources, trainings and, work scheduling, task allocations.

• Team motivation and leadership

• Provide an interface between Business and IT groups.

• Monitored and evaluated project performance (budget, costs, schedule, scope, quality, risks and

outstanding issues) to meet project schedule and budget goals

• Used MS Project to build detailed, effort-driven project schedules

• Defined the scope of work and effort for each module, assisted Project Manager to create project plan

and schedule.

• Development of logic-based (Critical Path Method) integrated schedules.

• Deliver the project in a timely manner with judicious use of resources.

• Created an interactive eLearning capsule for Saks Fifth Avenue, MI-Swaco, Long & Foster.

• This interactive eLearning capsule enables learners to select the different learning options.

• Interactivities developed using Flash 6 enables learners to create reports in Tabular/Graphical

formats.

• Templatisation, Navigational Aspects, Module Flow, Look and Feel, Simulations done using Flash.

• Understood the existing code & developed it further (template customization)

• Lead, organized and controlled the team as a Team Leader.

• Defined actions for User Interactions (Page Navigation, tracking etc)

• Designed and developed broachers

• Designed and developed websites

Pioneer nVision, India

Sr. Graphic Designer Aug2003 – Jan2004

The multimedia services company belongs to the Pioneer Group, a prestigious organization based in

Hyderabad, India. The Pioneer Group has over four decades of experience in managing Infrastructure

Projects and Hospitality services with group revenues in excess of USD 25 Million.

Responsibilities:

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• Designed and developed broachers

• Designed and developed websites

• Designed Logos.

• Developed CBTs and WBTs for the infrastructure projects to initiate the business need for the clients.

ICFAI university, India

Graphic Designer Jun2000 – May2003

The ICFAI University (hereinafter referred to as the University) refers to the Universities sponsored by

the Institute of Chartered Financial Analysts of India

A number of educational programs are offered in management, finance, banking, insurance, accounting,

law, information technology, arts, commerce, education and science and technology at Bachelor’s and

Master’s levels on full-time campus and flexible learning formats.

Responsibilities:

• Managed Creative service department, supervised four designers and implemented leadership skills to

organize workflow.

• Responsible for all graphic design and e-learning projects

• Also internal collateral Projects comprised of brochures and logos, banner ads, Corporate CD

presentations.

EDUCATION:

• Masters in Business Administration (MBA) - India

• Bachelors in Commerce - India

• Diploma in Advertising Management - India

• Diploma in Multimedia arts and graphics – India

References available upon request

Authorized to work for any employer without restrictions

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