Medical Assistant Customer Service
Resume:
LAUREN TURNER
***** *** **** ***** *** C***, Silver Spring, MD, 20901
abnnn5@r.postjobfree.com
STRENGTH Registered Medical Assistant
SKILLS Microsoft Word, Microsoft Windows, Microsoft Outlook, Microsoft Excel
SUMMARY Military software: AHLTA, CHCS, MRRS, DMRRSI.
Effective problem solver; prioritize and manage heavy work flow with direct
supervision.
Additional skills include customer service, general office support.
Knowledge to Medical Terminology.
Type 40 WPM
EXPERIENCE Registered Medical Assistant 9/08 to Present
Sterling Medical Inc.-DOD Contractor, Washington, DC
Rotation of Duties:
Administrative Responsibilities:
Scheduling appointments using CHCS or AHLTA database, telephone consults, filing reports,
data entry, and medical record verification.
Laboratory Responsibilities:
Phlebotomy, labeling and preparation of specimens for transportation to outside medical
facility.
Medical Technician/Clinician Responsibilities:
Checking in and triaging patients with vital signs protocol using AHLTA database, ear
irrigation, EKG, administering vaccines and IVs, assisting pap exams and minor surgery
procedures, suture removal and wound care, assisting in emergency response and acute
care.
Medical Assistant (Temp) 8/08 to 09/08
Medical Personnel, Washington, DC
Worked for a Temping Agency for a short period while the contracting credentialing was in
process. The locations of the medical sites I was instructed to work at were Cardio Care
located in Chevy Chase, MD, and Georgetown Hospital Outpatient Student Medical Center.
Cardio Care LLC
Worked for eleven Cardiologists in the Administrative Department
Answering phones and filing medical records in charts.
Georgetown Hospital Outpatient Student Medical Center
Worked for 5 Internist in obtaining clinical duties which included:
Checking patient’s vital signs, data entry, EKG, and administering vaccine, and phlebotomy.
Medical Assistant 01/07 to 08/08
N. Edward Gwozdz M.D, P.C, Cardiologist/Internist, Washington, DC
Administrative Responsibilities:
Scheduling appointment, filing medical reports in medical records, triaging, prescription
refills along with pre-authorization, and hospital precertification.
Laboratory Responsibilities:
Phlebotomy, labeling and preparation of specimens for transportation to outside medical
facility. Ordering lab supplies and processing lab requisition using Quest Diagnostic
Care 360 software. For in house testing: strep test, urinalysis, glucometer test (accu-
chek).
Medical Technician/Clinician Responsibilities:
Vital signs and triage, ear irrigation, EKG, administering vaccines, assisting the
Provider with Stress Test, holter monitoring, suture removal, ordering back office
supplies, drug sample inventory, and maintaining routine checkup on back office
equipment.
EXTERNISHIP
PROGRAM Medical Assistant 09/06 to 01/07
Washington Internist Group, LLC, M.D, P.C, Washington, DC
Worked for a group of 6 Internist/Cardiologist, as an extern student for two months. I was
hired for two months for a temporary position.
Administrative Responsibilities:
Scheduling appointment, filing medical reports medical record, triaging, prescription
refills along with pre-authorization, and hospital precertification
Medical Technician/Clinician Responsibilities:
Vital signs and triage, ear irrigation, EKG, administering vaccines, assisting the in pap
exam, suture removal, urinalysis testing, scheduling appointments using E-Clinical
Software, telephone consults, prescription renewal along with pre-authorization.
EDUCATION
Banner College, Arlington, VA 02/06 to 12/06
Medical Assistant Program 9 month program graduated 4.0 G.P.A Academic Excellence
Florida A&M University, Tallahassee, FL 08/05 to 01/06
Undergraduate Transfer Student: Major: Nursing
Prince George Community College, Largo MD 08/02 to 05/05
Undergraduate: Major: Nursing
CERTIFICATION CPR/BLS (current)
AMT- Registered Medical Assistant (current)
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