Management Manager
Resume:
April D. Elledge
Greenville, SC 29615
Cell Phone: 864-***-****
Email: abnnm4@r.postjobfree.com
Experience Summary
AF DCGS IA Documentation Manager Assistant and Radio Communication Systems Operator with over 5 years experience in
the U.S. Air Force. Experience in operating radio and satellite communication equipment that supports the President, V.
President, Secretary of Defense, Joint Chiefs of Staff, and the Department of Defense. Provided reliable point-to-point and air-to-
ground radio and satellite communications over HF frequencies. Proven expertise in maintaining office file system in accordance
with the U.S. Air Force and Department of Defense. A Dynamic professional with 4 years of active duty Air Force experience in
C4ISR communications systems, training developments and managing organizational accountability. Excellent written/oral
communication skills with proven ability to deal effectively with department heads, employees, and customers; team player able
to adapt to new situations, assimilates information quickly, and synthesizes win-win solutions. Responsible for ensuring correct
data entry for all systems accredited by the AF Distributed Common Ground System (AF DCGS) into the Department of Defense
Intelligence Information System (DoDIIS) System Compliance Registry (DSCR). Extensive experience in leadership,
organizational management, training, and staff support. Dedicated work ethic, articulate communicator, and team builder.
Experience in software applications (Windows/Excel/Power/Access).
Clearance: SCI-DCID 6/4 (Top Secret/SCI) dated 20041020.
Experience:
Executive Assistant
Access Systems, 1116 Lake View Pkwy, Suffolk, VA JULY 2008 – OCT 2008
Assisting, advising and counseling military personnel and dependents of personnel on matters that concern
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them in the Air Force community.
Involved with both a manual and computerized system to maintain personnel records.
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Involved with duties at a unit administration section in support of the personnel unit.
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Initiate and maintain personnel records of military personnel.
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Collect and furnish management data changes to the personnel systems management office.
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Maintain files of correspondence, regulations, directives, letters and other publications pertaining to
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personnel administration.
Ability to process documents and projects in a timely manner. Excellent typing skills at 45-50wpm.
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Schedule and process personnel for separation, reenlistment, and changes of routine or special duty
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assignments, reassignments or other personnel actions.
Create and update funding spreadsheets using Excel and PowerPoint.
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Monitoring management schedules and calendars for upcoming meetings and conferences.
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APR 2007 to MAR 2008, 40 hours/week
Documentation Manager Assistant
Spectrum, 9 West Queens Way, Hampton, VA 23669 APR 2007 to MAR 2008
Responsible for the initial entry and sustainment of all information in the Department of Defense (DoD)
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Intelligence Information System (DoDIIS) System Compliance Registry (DSCR) for the AF Distributed
Common Ground System (AF DCGS) Chief Information Assurance Officer (CIAO) as required by the
Federal Information Security Management Act (FISMA).
Assist with maintaining accreditation documentation and internal office file systems and plans.
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Assist in anything AF DCGS IA Office information system security program and documentation using
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National, DoD, AF and local information system security directives and places.
Ability in maintenance of the office file system in accordance with AF Records management requirements.
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Maintain update and publish multiple resorts in a neat, timely and professional manner to internal and
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external file servers, systems and personnel using internal policies for standardization and consistency.
Forward copies of critical documentation and appointment letters for information system security
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professionals to the AF DCGS IA as required.
Assist with the data entry and record keeping as assigned. Provide administration assistance to the AF
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DCGS IA Office and its personnel.
Perform and prioritize other duties as necessary.
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Customs Compliance Analyst
General Electric, Greenville, SC 29607 SEP 2006 to JAN 2007
Process import and export documents for upcoming shipments.
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Generated MS Word documents and spreadsheets for tracking purposes.
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Proficient in Microsoft Word, Access, Excel, PowerPoint, Outlook, and Microsoft Office 2003 Suite.
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Provided administrative and clerical support, coordinate meetings, annotated meeting minutes, and submit
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initial data entry into various computer databases.
Interacted with customers to ensure smooth flow of shipments in a timely manner.
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Ability to manage time, multi-task, and great attention to detail.
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Excellent written/oral communication skills with proven ability to deal effectively with department heads,
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employees, and customers; team player able to adapt to new situations, assimilates information quickly, and
synthesizes win-win solutions.
Radio Communication Systems Operator
789 Communication Squadron, Andrews AFB, MD 20772 MAY 2002 to MAY 2006
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Accounted and inventoried COMSEC and SATCOM material and equipment. Follow all procedural
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guidelines as instructed.
Monitored SATCOM radios, devices, and frequencies; ensured security measures were followed.
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Documented equipment outages; followed necessary procedures to ensure proper function of all systems
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and equipment.
Wrote comprehensive training documents that standardize total training for work center. Performed group
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training sessions. Set up training programs for indoctrination for assigned personnel and certification.
Provided secure/nonsecure, voice/data, and UHF communications to support the Presidential aircraft (Air
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Force One).
Ensures problem management gathers data needed to perform investigation and root cause analysis.
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Provides awareness to internal support and management.
Ensured personnel provided rapid, reliable communications to all DoD agencies by the fastest means
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available.
Provide requested service from users and maintain communications guards on all published frequencies.
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Coordinates High Frequency Global Communications voice and data network.
Ensured appropriate tools are used to meet user requirements on all systems.
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Troubleshoots IT equipment outages to maintain the effectiveness of system operations.
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Recorded system and station outages. Repaired equipment faults and recommended solutions to resolve IT
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issues.
Delivered combat search and rescue frequencies; ensured radio communications during emergency
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operations.
Ensured aircraft received immediate assistance; designated discreet frequencies in order to provide better
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voice/data communications.
Reduced customer communication loss by 75% by keeping extremely accurate records of equipment
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outages.
Configured, with 85% accuracy, reliable data circuits for information transfer between DoD users deployed
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on high profile missions.
Scheduled project documentation end dates to ensure customers have a comprehensive manual upon
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completion of software development.
Briefed team members on daily mission requirements drastically increasing mission effectiveness and asset
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utilization.
Informed all personnel upon arriving on duty of station outages, current station status, message traffic,
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special air missions (SAM), and instructions from the commander.
Education/Professional Training:
• Grantham University, Kansas City, MS – Aug 2008 - Present
Enrolled in Bachelor’s Degree Business Program
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• American Intercontinental University, Hoffman Estates, IL, Online – Oct 2004
Amassed 92 credits towards Bachelor’s Degree – Business Administration
• Air Force Technical School Keesler AFB, MI – Sep 2002
Radio Communication Systems Certification
Qualifications:
• Proficient in Access, Excel, PowerPoint, Word, Outlook, Microsoft Office 2000 Suite, DOS,
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• Top Secret (SCI/DCID) since 10 Oct 2004 with specialty through the United States Air Force
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• Typing skills 45-50wpm. Possess strong organizational and interaction skills
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• Excellent written and oral communication skills
Extensive experience in leadership, organizational management, training, and staff support.
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Dedicated work ethic, articulate communicator, and team builder.
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References:
Kerry Gumbs
Spectrum
AF DCGS IA- Certifier
Dennis Warwell
Spectrum
Security
Ernest Rodarte
Chief, SCI Personnel Security
HQ ACC/A2SP
Larry Wiatrowski
AF DCGS RCIAO
ACC/A2S
Contact this candidate