Sales Customer Service
Resume:
Randall S. Pettit
St. Petersburg, Fl 33704
Cell 727-***-****
abnnk8@r.postjobfree.com
Objective To obtain a challenging position requiring sales, organizational and communication skills to
increase overall sales and customer satisfaction, that will lead to greater earning potential, and
the opportunity to grow with the organization.
Experience 11/2004-Present Florida Sports Nutrition Safety Harbor, Fl
Regional Sales Manager
Responsibilities include sales, sales negotiations of sports nutrition products, and services to
Health Clubs, Health Food Stores and Convenient Stores. Account management, development
of business relationships with store and health club owners. Merchandising, presentations, and
education of products, along with continued communication, organization and account
maintenance are essential to this position.
Restructured sales territories, and inventory distribution system to increase efficiency,
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sales, and inventory control
Increased sales 33% per month through account management, cold calling, and
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relationship development
Expanded Product availability through aggressive marketing, strategic
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merchandising, and participating in industry functions and promotions
Decreased inventory loss and returns by 25% through customer suggestions, selective
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product offerings, and demographic research
4/2004-10/2004 Ocwen Federal Bank Orlando, Fl
Federal Commercial Account Executive
Responsibilities include account management of over 250 accounts,
allocation of funds to appropriate commercial and government accounts, recovery negotiations,
provide customer service while complying with state and federal regulations, advise clients of
U.S. Treasury policies and procedures while building and maintaining relationships, utilize
interpersonal communication in a team environment.
Obtained a Intermediate Federal Clearance level
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Met quotas, and deadlines required for first year associates
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Highest collection total for all first year associates
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Acclimated to new computer systems, MS Exchange, FACS, and Accurint,
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11/2001-12/2003 Discount Nutrition Plus Indianapolis, IN
Director of Sales/Operations
Responsibilities include formation of company infrastructure pertaining to development and
execution in the areas of account management, new sales division, advertising, inventory,
distribution, purchasing, accounting and customer service.
Increased customer base 35% through aggressive marketing and cold calling.
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Increased distribution efficiency through account management, inventory control and
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customer service requests and suggestions.
Increased product offerings to clients using market analysis, customer suggestions, and
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increasing company awareness in the marketplace.
Increased customer satisfaction using efficient distribution, increasing product offering,
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and communication through customer care and Internet contact.
Decreased inventory loss through organizational management and increased awareness of
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product availability
10/1999-11/2001 HAAS/PriMedia Publishing Indianapolis, IN
Account Executive
Responsibilities include selling print and Internet advertising for The Indianapolis Apartment
Guide, account management of 80 existing accounts representing over 650,000 annually, the
creation and publication of monthly advertising, reporting and analyzing Internet and print
advertising results for individual accounts.
Increased sales 23% using consultive selling strategies.
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Participated in rollout of new internet-based products, and consistently exceeded sales
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quota.
Developed new advertising, and assisted in production of monthly publication.
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Conducted on-site and classroom training sessions for both print and internet-based
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products.
Participated in trade shows and business functions to increase market awareness.
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1/1997-10/1999 College Financial Planning Indianapolis, IN
Account Executive
Responsibilities include the marketing and sales of various insurance products, recruiting of
insurance agencies, agents, and overall profitability.
Expanded agent base by 29% through aggressive recruiting, and new competitive product
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offerings.
Increased brokerage business by 32% using innovative marketing techniques, and market
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negotiations.
Consistently met or exceeded monthly revenue goals.
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Conducted on-site and in classroom sales presentations and sales training seminars to
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business owners.
Participated in national trade shows to increase market awareness, and for recruiting
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purposes.
Education The Ohio State University Columbus, OH
Bachelor of Arts Degree, Telecommunications and Broadcasting
Electronic Media, 1993
Licensed Life and Health Insurance Agent, State of Indiana #C2380310
Licensed Real Estate Agent, State of Indiana
References available upon request
Contact this candidate