Project Manager Vice President

MICHAEL J. VENTURA

**** ***** ***** ** ****’s, FL 32259 abnnh8@r.postjobfree.com 904-***-****(H) 904-***-****(C)

E XECUTIVE SUMM ARY

Innovative and results-oriented IT management professional with 12 years of notable success as a

Vice President in the financial industry, directing a wide range of IT initiatives while supervising the

utilization of information technology resources in direct support of business objectives.

T ECHNI C AL SKI LLS

IT Operations Management Project Management IT Budget Management

Vendor Relationships Contract Negotiations Strategic and Tactical Planning

Desktop Support IT Procurement Software License Administration

Risk Assessments Business Impact Analysis DR/Business Continuity Planning

RECENT PROJECTS & INITIATIVES

Citrix Remote Access RSA Tokens Citrix Password Manager

Virtual Desktop Websense Cisco Security Agent (CSA)

Cisco VPN VMWare Double Take Replication

IP SAN’s MPLS WAN Migration Wireless VPN Backups

Remote Training Facilities Branch Expansion Identity Access Management (IAM).

P ROFESSION AL EXPERI E NCE & A C HIEVEMENTS

VyStar Credit Union Jacksonville, FL

Oct 2003 – July 2009

Vice President, Information Technology & Operations

Direct four managers and supervise the daily activities of 40 personnel supporting and maintaining

the network, systems & telecommunications infrastructure, desktop services & IT Helpdesk, and

data center for a $4 billion credit union.

Reduced server hardware expenses by one-third and improved system availability through use

of VMWare. Consolidated server environments and increased use of cluster technology to

improve data backup and replication schemes.

Saved $$Thousands in IT hardware and software costs through relationship building with

critical vendors including Dell, CDW, Microsoft, Cisco and Unisys.

Guided Telecommunications Group through implementation of Voice over IP technology and

deployment of VoIP equipment at branches. Resulted in annual savings of more than

$250,000 through consolidation of voice and data network.

Significantly improved system recovery times through use of virtual tape library (VTL) allowing

tape backups to be written to disk and immediately available while deferring the transition to

tape.

Maintained 24/7 network and systems availability consistently above 99% through

establishment of a well developed on-call program and pro-active maintenance.

Guided and directed a major project to implement Identity Access Management (IAM)

technology. Organized data and developed parameters for the implementation of IBM’s Tivoli

application to provide streamlined administration of more than 200 job titles with access to

dozens of applications for 1,200 employees.

…

MICHAEL J. VENTURA

Apr 2000 – Oct 2003

Vice President, Desktop Services

Managed and supervised Desktop Services and created the first IT Helpdesk supporting 800 -

1000 users. Routinely handled 3,500 calls a month and consistently exceeded 80% service

levels.

Developed and implemented IT Self-Help Program for branch network to reduce equipment

downtime, accelerate the replacement of bad equipment and eliminate the requirement for

additional branch support staff. Saved $40,000 in compensation costs and hundreds of hours

in technician time to respond to remote locations.

Organized and managed the replacement of 600 PC’s as part of the routine equipment refresh

cycle. Negotiated reduced costs for PC’s and eliminated weeks of implementation time through

use of pre-built images and outsourced installation assistance.

Developed program to earn $88,000 in annual savings through use of outsourced printer

maintenance contracts and eliminated the costs associated with printer replacement while

reducing printer downtime.

Project manager for end-user applications and peripherals during a core financial system

conversion over a period of 18 months. Configured and installed MISER/FSBA and APPRO.

May 1997 – Apr 2000

Vice President, Network & Communications Services

Dec 1995 – May 1997

Data Processing Supervisor

Directed activities supporting the creation of the credit union’s first Ethernet network, wide area

network, installation of a new digital telephone switch, and PC procurement, installation and

support. Performed hands-on supervision of network and systems operations and a team of 5

network administrators and PC technicians. Integrated applications to support end-user

requirements.

Provided technical support and oversight for network and telephone wiring during the design

and construction of a new 100,000 square foot corporate headquarters. Installed, configured,

and managed core network infrastructure and organized the relocation of 350 employees, PC

equipment and telephones.

United States Navy

1975 – 1995

Cryptologic Technician (Communications), Chief Petty Officer

Performed special security communications functions in support of national intelligence efforts,

and the Navy’s strategic and tactical requirements. Maintained a Top Secret/SCI security

clearance based on a special background investigation throughout a 20 year career. Received

Meritorious Service Award from Commander, Naval Security Group.

E DUC ATION & C ERTIFI C ATIO NS

Master of Arts, Computer Resources & Information Management

Webster University, St Louis, MO Aug 2003

Bachelor of Science, Business Administration

Brenau University, Gainesville, GA May 1995

GSLC - GIAC Security Leadership Certification

SANS Institute Sep 2008

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