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Customer Service Accounts Payable

Location:
8527
Posted:
March 09, 2010

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Resume:

Michele M. Cardone

*** ********** ***** • Jackson, NJ 08527

732-***-**** • abnngw@r.postjobfree.com

Accounts Payable Specialist

A dedicated, detail-oriented individual with more than 20 years of experience; background reflects achievements

in all aspects of accounts payable including processing, account processing, vendor relations, and issuing checks.

• Proven ability to establish priorities, handle multiple projects simultaneously, and perform well under pressure.

• A highly organized and versatile team player with excellent interpersonal, analytical, and problem-solving skills.

• Computer skills include Docs Vault, MRI, Microsoft Word, Excel, and the Internet.

Professional Experience

ACCOUNTS PAYABLE CLERK 2002 – Present

M. Alfieri Property Management, Edison, NJ, 2008-2009 ReMax, Old Bridge, NJ, 2007-2008

TFH, Neptune City, NJ, 2006-2007 Centex Homes, LLC, Manalapan, NJ, 2002 – 2006

Planned, coordinated, and performed accounts payable functions for companies in the property management, real

estate, manufacturing industries; processed accounts payable totaling several million dollars each pay period for a

group of small and large vendors including Home Depot.

Reviewed invoices to ensure accuracy and compliance with established budget; identified discrepancies.

Entered accounts payable information into computer by vendor and project; entered rebates and other cost data.

Prepared and issued checks; calculated payments; maintained a high rate of accuracy and productivity.

Instrumental in improving cash flow by negotiating credit lines with major accounts.

Played a key role in the transition from paper to paper-less system; helped convert files and records.

CUSTOMER SERVICE REPRESENTATIVE 1998 – 2001

Amalgamated Financial Group, Old Bridge, NJ

Performed diverse customer service and account management activities for a financial company; selected as a

member of the IBM account management team.

• Communicated with customer base via telephone and e-mail to ascertain individual requirements, provide

information concerning products and services offered, and expedite support requests.

• Served as a liaison between customers and internal business units in researching and responding to a broad range

of inquiries; coordinated the prompt resolution of client problems and concerns; exercised diplomacy and sound

decision-making skills in diffusing confrontational situations and promoting customer retention.

• Contributed to increased customer satisfaction and revenue growth by delivering superior levels of service.

CUSTOMER SERVICE REPRESENTATIVE 1995 – 1998

Sovereign Bank, Manalapan, NJ

Maintained an environment dedicated to providing optimal levels of service to ensure customer satisfaction and

promote repeat business; resolved customer problems and inquiries in a timely manner.

• Introduced and marketed a wide range of banking products and services to existing customers; consistently

achieved or exceeded sales objectives.

Prior Experience

Assistant Manager Spencer’s Gifts, Freehold, NJ 1993-1995

Assistant Manager (earned several promotions) Integrated Food Systems, New York, NY 1986-1993

Education

Brookdale Community College, Lincroft, NJ – Marketing Curriculum 1995-1996



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