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Customer Service Administrative Assistant

Location:
Lake Charles, LA, 70607
Posted:
March 09, 2010

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Resume:

CHARLES L. JONES

**** ******* **. #***• Lake Charles, LA 70607

Phone 337-***-****• E-mail abnnez@r.postjobfree.com

OBJECTIVE

Seeking a position where I can expand on my past skills and develop a career.

WORK EXPERIENCE

2007-2008 Impact Lake Charles Lake Charles, LA

Team Member

Community Service up to 22 hours per week

Tutor Elementary Students

Did service activities

Helped with disaster recovery

2006-2006 Casa Manana Lake Charles, LA

Crew Member/Cook

Cooking, prepping food, and cleaning

2005-2005 Stage DeRidder, LA

Retail Salesperson

Sales, customer service, cash handling, and merchandising

2004-2004 Alon's Bakery Atlanta, GA

Cashier

Provided customer service to patrons through effectively handling of transactions.

Handled cash in access with correct and effective accounting methods

2003 - 2004 All-n-1 Security Atlanta, GA

Security Officer.

Guarded industrial and commercial properties against fire, theft, vandalism and illegal

entries.

Patrolled buildings and grounds of industrial plant, commercial establishments and docks.

Examined doors, windows, and gates to ensure they were secure.

Watched for and reported irregularities and recorded data.

2002-2002 Value City Mishawaka, IN

Cashier/ Customer Service

Received cash, checks and completed credit-card transactions from customers and

employees

Provided customer service to guest by promptly and accurately handling the completion

of purchases

2002-2002 Wireless Retail, Inc Mishawaka, IN

Salesman

Sold cellular merchandise to individuals from KIOSK location using knowledge of

products sold.

Greeted customers and discussed their needs for cellular products giving them feedback

and making the sale of products to fit their needs.

1998-2002 Temporary Agencies Seattle, WA

Inside Sales- Call Center

Received and serviced over 100 calls daily for catalog merchandise at Nordstrom.com.

Entered phone orders and up sold accessories for merchandise.

Received over 200 calls daily at Airtouch Cellular.

Sold cellular phones, services, and accessories.

Recorded personal data, initiated credit checks, handled shipping of merchandise, and

ensured safety of all callers through careful screening of information.

1998 - 1998 Hollywood Video Mercer Island, WA

Assistant Manager

Supervised a staff of 35 employees.

Ensured customer service was provided promptly and efficiently.

Ensured all videos were in proper order and the inventory was sufficiently stocked.

Ensured corporate standards of successful operation were implemented and maintained

1996 – 1997 DoubleTree Hotel Bellevue, WA

Front Desk Agent

Greeted, registered, and assigned rooms to guest.

Handled cash, including foreign currencies, checks, and credit card transactions for all

guest.

Maintained knowledge of rooming options in surrounding areas.

Executed daily room’s operations report.

EDUCATION

2002 - 2002 Ivy Tech State College South Bend, IN

Office Administration

1999 - 2000 Bates Technical CollegeTacoma, WA

Administrative Assistant

1995 - 1996 Pierce College Lakewood, WA

Journalism

MILITARY EXPERIENCE

1989 - 1993 U.S. Navy

Hospital Corpsmen



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