CHARLES L. JONES
**** ******* **. #***• Lake Charles, LA 70607
Phone 337-***-****• E-mail abnnez@r.postjobfree.com
OBJECTIVE
Seeking a position where I can expand on my past skills and develop a career.
WORK EXPERIENCE
2007-2008 Impact Lake Charles Lake Charles, LA
Team Member
Community Service up to 22 hours per week
Tutor Elementary Students
Did service activities
Helped with disaster recovery
2006-2006 Casa Manana Lake Charles, LA
Crew Member/Cook
Cooking, prepping food, and cleaning
2005-2005 Stage DeRidder, LA
Retail Salesperson
Sales, customer service, cash handling, and merchandising
2004-2004 Alon's Bakery Atlanta, GA
Cashier
Provided customer service to patrons through effectively handling of transactions.
Handled cash in access with correct and effective accounting methods
2003 - 2004 All-n-1 Security Atlanta, GA
Security Officer.
Guarded industrial and commercial properties against fire, theft, vandalism and illegal
entries.
Patrolled buildings and grounds of industrial plant, commercial establishments and docks.
Examined doors, windows, and gates to ensure they were secure.
Watched for and reported irregularities and recorded data.
2002-2002 Value City Mishawaka, IN
Cashier/ Customer Service
Received cash, checks and completed credit-card transactions from customers and
employees
Provided customer service to guest by promptly and accurately handling the completion
of purchases
2002-2002 Wireless Retail, Inc Mishawaka, IN
Salesman
Sold cellular merchandise to individuals from KIOSK location using knowledge of
products sold.
Greeted customers and discussed their needs for cellular products giving them feedback
and making the sale of products to fit their needs.
1998-2002 Temporary Agencies Seattle, WA
Inside Sales- Call Center
Received and serviced over 100 calls daily for catalog merchandise at Nordstrom.com.
Entered phone orders and up sold accessories for merchandise.
Received over 200 calls daily at Airtouch Cellular.
Sold cellular phones, services, and accessories.
Recorded personal data, initiated credit checks, handled shipping of merchandise, and
ensured safety of all callers through careful screening of information.
1998 - 1998 Hollywood Video Mercer Island, WA
Assistant Manager
Supervised a staff of 35 employees.
Ensured customer service was provided promptly and efficiently.
Ensured all videos were in proper order and the inventory was sufficiently stocked.
Ensured corporate standards of successful operation were implemented and maintained
1996 – 1997 DoubleTree Hotel Bellevue, WA
Front Desk Agent
Greeted, registered, and assigned rooms to guest.
Handled cash, including foreign currencies, checks, and credit card transactions for all
guest.
Maintained knowledge of rooming options in surrounding areas.
Executed daily room’s operations report.
EDUCATION
2002 - 2002 Ivy Tech State College South Bend, IN
Office Administration
1999 - 2000 Bates Technical CollegeTacoma, WA
Administrative Assistant
1995 - 1996 Pierce College Lakewood, WA
Journalism
MILITARY EXPERIENCE
1989 - 1993 U.S. Navy
Hospital Corpsmen