Manager Loss Prevention

Alvin D. Cameron

**** ****** ****** *****, ******** Park, Minnesota 55443

Home 763-***-**** Cell 612-***-****

CAREER OBJECTIVE

To obtain a position where I can utilize my acquired skills and extensive experience for further career

growth and development.

SUMMARY OF QUALIFICATIONS

Associate Director of Financial Investigation and Risk Management

Run day to day operations of a 19 member fraud team that protect over 40,000 worldwide

companies for Digital River. Until January 2007.

Developed a process to accept credit applications and purchase orders, collect on delinquent

accounts, and a reporting system for upper management. Main focus from January 2007 till

November 2008

Prepare, Organize and Distribute numerous reports and confidential data as well as assist with

compiling and creating suppression charts for Senior Staff, Extended Fraud Vendors and all other

vendors contracted with Digital River, Inc.

Developed a Manual Fraud Review system for assessing orders and verify Internet downloadable

and physical orders for fraudulent activity in order to reduce losses.

Developed system to recommend changes in the fraud software system to fight fraudulent orders

with emphasis on altering the hard business rules as well as the heuristics software rules in order to

increase automated detection of fraudulent orders.

Developed reporting systems, manual and automated, to ascertain losses from credit card

chargeback’s.

Developed system and rules for answering chargeback’s for payment processor inquiries to

ascertain validity of chargeback and recovery of money.

Conduct training of new employees on the Fraud System and related duties.

Contact various worldwide Law Enforcement Agencies to assist in illegal Internet activities

Developed a system to answer questions and concerns regarding fraudulent orders and credit card

chargeback’s to various departments throughout Digital River, Inc. and answer inquiries of the

various vendors of Digital River, Inc., both current and future.

Speaker at numerous conferences and venues, as well as articles and interviews on Internet fraud

and scams. List will be provided upon request.

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Alvin D Cameron

EMPLOYMENT BACKGROUND

Digital River, Inc

Eden Prairie, Minnesota

Associate Director of Credit and Loss Prevention

April 1998 to November-2008

Responsible for the day-to-day activities of the loss prevention department and the credit department.

Provide current information to system programmers to develop and update new ways the computer software

can be used for fighting fraud and avoiding losses of Internet sales. Ground floor development of the

manual and the base software fraud verification system in a world-class fraud process. Including staffing,

procedures, training, interacting with all departments of Digital River. Developing new methods to fight

Internet fraud and interact with law enforcement agencies worldwide. Analyze orders and attempted Internet

orders and credit purchases to determine possible losses and solutions to reduce and eliminate losses.

Provide reporting to Executive staff as well as related personnel for use of fraud/chargeback information

outside the loss prevention area.

Premium Credit Services, Inc.

Brooklyn Park, Minnesota

Collector/Manager - September 1996 to April 1998

Responsible for collection of accounts, dealing with clients, compiling client reports via computer, and

working accounts via the computer.

Capital Resource Credit Consultants, Incorporated

Brooklyn Center, Minnesota

Collector/Manager - June 1985 to February 1996

Responsible for collection of accounts, training new collectors, dealing with clients, compiling client reports

via computer, answering complaints, interviewing in person and by phone, and working accounts via the

computer.

Allied Interstate

Minneapolis, Minnesota

Collector/Manager - May 1983 to June 1985

Started as collector and worked up to manager. Responsible for all facets of management: Staffing,

resolution of client complaints and problems, working with various clients, and analysis of collection

procedures.

Financial Collection Agency

Various Locations Including:

Saint Paul, Minnesota - Indianapolis, Indiana - Grand Rapids, Michigan

Collector/Manager - July 1981 to January 1983

Responsible for all management decisions including interviewing, hiring, training, and disciplinary actions

of staff, and personal collections.

Associated Bureaus

Saint Paul, Minnesota

Collector/Manager - May 1977 to July 1981

Started a career in collections as a collector trainee; worked up to manager.

Accomplishments- Associated in building and maintaining a World Class Internet Fraud System

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