Sales Manager

**** ****** ***** ****** ******, TX *****

Joyce Z. Witowski 512-***-**** (H) 512-***-**** (C)

abnnbx@r.postjobfree.com

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Operations, Sales, Marketing, Customer Relationship

Profile Summary: Extensive business development experience, including development of new business

opportunities and customized service offerings. Adept at establishing and strengthening customer

relationships from front line through executive levels. Proven ability to achieve or exceed results while

managing budget constraints and customer satisfaction.

Experience:

5/09 – Present ACE Power, Austin TX Director of Business Development

• Responsible for development and marketing of a novel semiconductor process

technology. Brought in over $400K of new contract business within first month.

10/00-5/09 KLA Tencor Corporation, Austin, TX

10/08 – present Director, Corporate Technical Marketing

• Develop understanding of process control market dynamics in new Tier 2 market

spaces, including PV, MEMS and LED. Provide market analysis to support product

movement through product life cycle process. Identified $19M in untapped business.

• Create value-focused marketing materials that illustrate product differentiating

capabilities and establish customer benefit beyond simple cost comparisons. Resulted

in over $4M tool bookings customers with no prior KT tool sales.

10/04 – 10/08 Director, Technical Programs, N. American Territory

Directed a team of 20 engineers and managers responsible supporting for North American

customers. Full team responsible for ~$120M annual sales.

• Supported 2X increase in sales revenue over 3 years without raising headcount;

provided 40% growth for applications services while reducing cost by creating new

offerings and delivery channels.

• >$6M increase in sales opportunity in one year through structured customer

relationship process which identified opportunities for new services.

• Directed technical evaluation and account strategy, creating unique value

messaging tailored to key customer metrics. Developed financial models and ROI

analysis. Resulted in >$35M in business with two key accounts in 2007 and 2008.

11/02 – 10/04 Sales Account Manager, Central Region.

• Successfully penetrated key account with $6M single tool investment.

• Exceeded sales objective and revenue target of >$15M each year.

• World-wide point of contact for multiple customers regarding global corporate

relationships, including business agreements and joint development programs.

Responsible for roadmap alignment and key technology adoption objectives for these.

10/00 – 11/02 Solutions Director, Motorola/AMD/Central Business Unit.

Responsible for the management of a team of 24. Team equipment sales of >$100M

annually.

• Managed a team of 24 applications engineers to increase utilization and adoption

of KT solutions at US and Europe-based customers.

• Managed a program at a major customer site that improved defectivity

performance by 75% in only 3 months. Resulted in $5M tool sales.

1/93-10/00 Motorola Semiconductor Products Sector, Austin, TX

6/98-10/00 Photo/Etch/Metrol. Engineering and Equipment Mgr, MOS-11

Responsible for management of a team of 130 engineers and technicians supporting the

Photolithography, Etch and Metrology activity of a high volume 200mm wafer fab.

Responsible for management of $50M annual budget. Group accomplishments include:

• Introduced a new RFBiCMOS technology requiring 50% improvement in overlay

performance without adding capital equipment.

• Working with suppliers and in-house resources, achieved cost reduction of 25% in

service and spares while executing a 40% factory capacity ramp.

• Developed and implemented a scrap reduction methodology that resulted in >20%

improvement in process yield.

10/94-6/98 Photo/Etch/Defect Reduction Engineering Manager, MOS-3 Wafer Fab

Responsible for management of a team of 75 engineers and technicians supporting high

volume, low cost wafer manufacturing. Annual budget of $10M. Team accomplishments

include:

• Developed equipment service procedures to net >5% productivity improvement.

• Created and implemented a unique training methodology that resulted in 50%

improvement in process yield.

1/93-10/94 APRDL/Materials Research Group Lead Process Engineer/Manager

Lead a group of 10 researchers in advanced materials processing, focusing on ferroelectric

materials for memory applications, LowK dielectrics and Damascene Copper technology.

Process engineer responsible for the evaluation of new furnace technology. Quantified the

effect of various parameters on bipolar transistor characteristics.

7/88-1/93 Harris Semiconductor Assignee to SEMATECH, Austin, TX

2/90 – 1/93 Project Manager, Advanced Furnace Technology

Led a group of 8 engineers and technicians responsible for development and manufacturing

prove-in of new advanced vertical furnace for LPCVD and Oxidation.

• Extensive use of project management to balance performance, cost and schedule

considerations. Projects completed on time and to scope

• Equipment MTBF improved from <24 hours to >450 hours.

• Very well versed in SPC, Statistical Experimental Design and other control

methodologies common in volume manufacturing.

Harris Semiconductor/GE Semiconductor, Research Triangle Park, NC

Etch Process Development Section Manager, 10 engineers reporting (CMOS and SOI)

Maintained US Security Clearance for support of government funded activity.

3/84-7/88 Intel Corporation, Santa Clara, CA

Etch Process/Development Engineer

Responsible for development and manufacturing support of poly, oxide, aluminum and

oxide etch processes used in the manufacture of EEPROM devices.

• Aluminum etch process increased yield by 10%.

Education MS Chemical Engineering, Clarkson University, Potsdam NY 1984

BA Chemistry, Cum Laude, Washington and Jefferson College, Washington, PA 1982

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