Quality Assurance High School
Resume:
LISA L. MAIDA-MITCHELL
Stow, Ohio 44224
Email: abnnbl@r.postjobfree.com
COMPETENCIES
Recruitment Process Microsoft Applications
Benefit Administration Development & Delivery of Training
Program/Training Administration Lawson & PeopleSoft Applications
Employment Law/Union Contracts Teambuilding
Independent Project Completion Business Partner
PROFESSIONAL EXPERIENCE
UNIVERSITY OF AKRON
Instructor (Part-Time) August 2009 to present
Teaching medical terminology for fall semester. Prepare lesson plan and instruct class
in the study of medical terms, including diagnostic terms and common tests and
procedures relating to each body system. Provide feedback to students and assess
student’s learning.
AKRON GENERAL MEDICAL CENTER
Employment Specialist April 2008 to March 2009
o Hired and transferred 140 employees in the first six months. Managed complete hiring
process including job postings, advertising, candidate search and selection, interviews,
background checks, salary calculation and negotiation, job offers, and on-boarding
procedures
o Supported both clinical and non-clinical management with staffing issues in union and
non-union environments, resolved 100% of staffing issues from departments including
IT, physiology, social work, dietary, laboratory; also provided support for the
emergency department and nursing
o Worked directly with compensation on salary determinations and adjustments and
negotiated salaries between management and new hires
o Created and delivered presentations on recruitment and hiring process for leadership
development course and visits to college campuses
o Participated in career fairs and speaking engagements in order to build relationships
with community employment organizations
o Led 45 high school students in our Venturing program through the Boy Scouts of
America, a career exploration program for high school students
o Calculated and reported quarterly HR metrics, including turnover rate, time to fill,
vacancy rates, etc. in order to maintain organizational goals
Lisa L. Maida-Mitchell
SUMMA HEALTH SYSTEM
Employment Specialist January 2002 to April 2008
o Assisted applicants with PeopleSoft application process and throughout hiring
process
o Supported new hires through employment process
o Resolved HR issues for employees throughout the system
o Administered skills testing through our on-line system, background checks through
employment and educational verification, verified professional licensures, and
checked references
o Scheduled interviews, physicals, and new employee orientation
o Processed new hire files and updated PeopleSoft with employee status changes
Administrative Support for Nursing
o Coordinated Clinical Ladder program for professional nursing development
o Managed all aspects of production of “Nursing Summations” newsletter
o Provided administrative support for the staff development instructors, Nursing
Research Committee, as well as in-house and outside researchers
o Edited and submitted articles for journal publication
o Managed Nursing Research department budget and grant funding
o Point-of-contact for after hours emergency cardiac admissions
o Managed guest housing for patient families
Medical Transcriptionist/Quality Assurance
o Provided transcription services throughout all departments of Summa Health
Systems and several of its affiliates
o Managed training, auditing, and assisting new hires to support Quality Assurance
for the Summa Enterprise Group
o Participated in the selection of new candidates and conducted telephone interviews
with potential new hires for the Summa Enterprise Group
o Directly supported clients regarding quality issues on behalf of Summa
Mitchell Transcription
Independent Medical Transcriptionist/Office Services January 1994 to April 2008
o Contractor for local hospitals and physician’s offices
o Transcribed interviews for Akron Beacon Journal and University of Akron
o Provided support for Alumni Association of Saint Thomas School of Nursing
o Assisted clients with preparation of resumes, cover letters, college papers, and
business correspondence, including bulk mailings
EDUCATION
Master’s of Business Administration- In process
Walsh University – Expected graduation May 2010, 3.9 GPA
Bachelor of Arts in Management/Human Resources
Walsh University – 3.98 Final GPA
PROFESSIONAL AFFILIATIONS/MEMBERSHIPS
Society for Human Resource Management-since 2007
Northeast Ohio Association for Healthcare Recruiters-2008-2009
Akron Reads Tutor-2008-2009
Profile on LinkedIn with recommendations
Lisa L. Maida-Mitchell
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