Customer Service Sales
Resume:
KERRY DURIG SMITH
Olathe, KS 66062
abnnaq@r.postjobfree.com
OBJECTIVE
To obtain a position with a progressive organization where my sales, operational and time management
skills will be utilized for the maximum benefit of the company.
PROFESSIONAL PROFILE
05/06-8/09 Challenger Teamwear Lenexa, KS
Operations Director
Work as a cross functional team leader with sales, customer service, warehouse and production
staff to ensure timely delivery for all products nationwide.
Creating a production schedule beginning in customer service and ending at delivery.
Assessing new and existing procedures to increase efficiency.
Monitor and maintain all orders with an overall company sales increase of 30%.
Oversee a production staff increase of 27% in units and efficiency from the previous year.
Coordinate effectively with warehouse at 32% increase in shipping profit.
Role includes the development of new products to meet the needs of market and focusing on new
business activities.
Lead for implementation of new software accounting system coordinating interactions with the
intranet software.
Created and launched online ordering system for external and internal users working with a web
builder focusing on increasing revenue, reducing costs and increasing efficiency.
Analyzing and forecasting future product for purchasing.
Contributed to strategic planning for overall growth of company.
Planned and worked closely to purchase, manufacture and receive product from oversea vendors.
Managed to transform strategic plans into workable solutions and benchmarks for performance
against key operational objectives.
03/04-01/07 Challenger Teamwear Lenexa, KS
Regional Director of Sales
Sell Challenger Teamwear products to athletic groups specific to soccer to exceed a 67% sales
growth from the previous year.
Establish relationships with soccer profit/nonprofit groups, retailers and printers within an 8 state
region consisting of 300 accounts.
Develop relationships with individuals as well as businesses through both warm and cold leads.
Identify potential organizations that would benefit by purchasing products for all soccer needs.
Manage the 8 state territory by developing and utilizing a schedule concentrating on my top 150
accounts as well as those with great potential.
Conduct presentations for key accounts, retail businesses and individuals.
Responsible for the training of new and established representatives on product knowledge, sales
skills and procedures.
Charged with developing and marketing new programs that would increase new business and
retain current clients.
08/99-05/00 KC Attack Pro Soccer Team Kansas City, MO
Community Relations Director
Cultivated new clients and expanded business relationships with existing clients through extensive
knowledge of all products and services available.
Directed and organized team sponsored anti drug program with local youth.
Responsible for scheduling and coordinating public appearances for all players.
Fulfilled donations request for community businesses and organizations.
Managed marketing and advertising for team soccer summer camp.
Established relationships with assigned accounts and utilized the relationship to influence the
purchases of all products available.
Education
UNIVERSITY OF KANSAS, Lawrence, KS 1995-2000
REFERENCES AVAILABLE UPON REQUEST
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