Ana M. Rodriguez

**** ******** **** 440-***-****

Avon, OH 44011 abnmtb@r.postjobfree.com

To Whom It May Concern;

I am actively seeking a position in a demanding and fast-paced environment. My seven years as

a cross-departmental and Executive Assistant at Pyramid Parts have equipped me with a

multitude of skills, and I would like to continue my growth with you.

Throughout my career I have demonstrated for my employers an exceptional facility for meeting

organizational objectives and demands. In addition to my organizational skills, I am an adept

project manager, travel coordinator, event planner and able to adjust to executivesʼ personal

preferences on how to complete tasks having assisted a variety of people in all organizational

levels. My references will be happy to speak with you. I am certain I would prove to be an asset.

If my abilities meet your needs, I would greatly appreciate an opportunity to speak with you

personally at your earliest convenience.

COMPUTER SKILLS

MAC Platform PC Platform

Photoshop Excel

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Illustrator PowerPoint

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InDesign Word

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Adobe Project Manager

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Sincerely;

Ana M. Rodriguez

Ana M. Rodriguez

2302 Montague Home 440-***-****

Avon, OH 44011 abnmtb@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

A highly organized and detail-oriented individual with over 10 years experience providing

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skillful support to businesses.

Dedicated and focused; able to prioritize, complete multiple tasks and follow through to

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achieve objectives.

An independent and self-motivated professional with excellent research and computer

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skills.

Able to grow positive relationships with clients and colleagues at all organizational levels.

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Mechanically and artistically inclined.

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Computer skills include: MS Word, Excel, PowerPoint, Project Manager, Internet and

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PCs in a network environment, Illustrator, InDesign, Photoshop & Dreamweaver.

Bilingual, speaks fluent English and Spanish.

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WORK EXPERIENCE & ACCOMPLISHMENTS

AWARDS

• Support Person of the Year in 2004 at Pyramid Parts

Pyramid Parts 2001-2008

Warranty Administrator / Quality Support & Departmental Assistant & Executive

Assistant Back Up

Management Team

Assisted with special projects and needs

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Insured compliance to ISO 2000 by scheduling meetings, recording minutes and keeping

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track of tasks.

Engineering & Quality

Assistant to the Chief of Engineering and Quality Manager

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Developed returns databases and processes for customer warranties, complaints, and

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engineering samples with a programmer, assigning tasks accordingly in order to insure

customer satisfaction in a timely manner, set up meetings bi-weekly to report warranties

status and cost of quality to the management team.

Prioritized and tracked tasks for projects, orders, quotes and customer inquiries for the

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Engineering department and communicated with colleagues in order to understand

status and priority. Then, updated priorities daily for Engineers and myself

Presentations or anything needed by Engineers or other company travelers.

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Travel arrangements domestic and international

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Plan events for visitors

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Customer Service

Assisted customer service representatives by handling Hispanic customers

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Called customers to follow up with quotes

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Entered orders

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Purchasing

Assisted as a back up by issuing POs, expediting, putting together and sending project

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packages for manufacturing to vendors.

A na M. Rodriguez Page Two

International and Domestic Shipping & Receiving

Resolved issues with odd incoming shipments. Prepared shipping paper work for

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anything from oversized parts to company catalogs to ship via truck or UPS, FedEx and

DHL

Administrative

Created word documents and spreadsheet forms in order to update and replace existing

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logs and forms which were hardcopies and filled manually.

Conducted research in the Internet on customers, competitors and vendors for

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presentations and to find new suppliers.

Assisted managers with special projects as needed, including office renovations, buying

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software, computers, plotters and printers.

Made traveling arrangements including passports, booking domestic and international

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flights, making reservations for hotels and cars.

Translated anything from emails to technical reports from Spanish speaking customers.

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Brewer-Garrett Co. 2000-2001

Accounts Payable Clerk

Coded and entered a large number of invoices

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Selected invoices to be paid and issued checks

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Worked closely with the controller and C.F.O.

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Reconciled bank statements monthly

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Made bank transactions as needed

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Worked with suppliers to answer any questions related to accounting

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Polaris Career Center

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Graphic Design Certification 2009

• Brecksville-Broadview Hts. High School Graduated in 1996

Courses Complete

ASM Metallurgy for Non-Metallurgist

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Project Manager

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Excel Advanced

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Tec hnical Math Series I & II – Tri-C

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Contact this candidate