Sales Engineer

Gary A. Whiteman

**** ******** ****, ******, ** *4084, (540) 674 – 5930, *********@******.***

SUMMARY

Well-organized and detail-oriented team player who excels in both individual and group efforts. Dependable and

conscientious employee who possesses excellent analytical and communication skills, enjoys interacting with

potential customers. Strong troubleshooting and problem solving skills seeking a challenging position in

Manufacturing, Engineering, or Sales/Application with a leading company. Worked in various technical engineering

positions for 24 years in Brushless DC Motors & Controls field. Sales/Applications Engineer with direct customer

interface negotiating contracts. Research-Development and Prototype Lab Supervisor with 10 years experience direct

supervision of several technicians. Quality engineering responsibilities include testing to confirm product compliance

with customer specifications. Return product responsibilities including evaluation and determination of root cause and

corrective action requirements. International travel experience to numerous foreign countries to conduct training and

setup production lines. Willing to travel if required as part of the job function

EXPERIENCE

Senior Sales/Applications Engineer – DMAC – Danaher Motion Customer Assistance Center, 2004 – 2009

Customer Support all aspects including providing technical support for a wide variety of products. Process quote

requests. Provide support to external customers and peers. Support customer service, distributors and end users with

product selection, technical support, product replacement and pricing assistance. Size and Select motor and drive

packages based on application requirements. Process requests for custom modifications.

Technical Support Leader - Kollmorgen High Volume – Custom Brushless Motor Group 1998 – 2003

Technical interface between factory in India and Domestic Engineering design team. Prototype motor development.

Debugging design, layout and assembly.

Development of Tooling required to manufacture motors. Defined and established assembly techniques. Develop

Manufacturing processes and defining tools and equipment required. Transfer of technology, training, and travel to

factory to establish equipment and skills required allowing manufacture of small motors offshore. Prototype motor lab

supervisor. Managed all return product support, evaluation and determination of root cause of failure, generated cause

and corrective action reports.

Product Manager - Kollmorgen High Volume – Custom Brushless Motor Group 1996 – 1998

Sales Customer Interface to Engineering. Responsible for translating customer requirement into Production Line

finished product. Company reorganization of the Operation Group. Primary customer interface and Sales

Responsibility.

Managed all major International and US accounts for High Volume Group.

Startup of production line that eventually yielded close to 500,000 motors over a 30-month program. Multiple trips to

India factory to install equipment establish testing & manufacturing procedures to resolve production line issues.

Managed vendor base to improve quality of components for assembly. Including several trips to off shore factories.

Reduced rejection motors from 7% at the start up to under 4% in 2 months and then further to nearly 0.5% rejection

by end of 6-Month period.

Instrumental in securing a 6.2M$ purchase order for 18 month delivery

Prototype motor lab supervisor. Managed all return product support, evaluation and determination of root cause of

failure, generated cause and corrective action reports.

Product Manager - Kollmorgen Step Motor & Control Group 1992 – 1996

Responsible for profitability & sales for product line in my region.

Sales growth from 3.2M$ to nearly 6.0M$. Direct customer support and sales activity.

Application and engineering support for step motors, Control and drive electronics, trouble shooting, and repair of all

returns. Technical application and support of all electronics and control Integrated circuit products. Prototype motor

lab supervisor. Managed all return product support, evaluation and determination of root cause of failure, generated

cause and corrective action reports.

Sales/Applications Engineer - Step Motor & Control Group 1989 – 1992

Sales Customer Interface to Engineering. Responsible for translating customer requirement into Production Line

finished product. Managed Sales Reps for Eastern US territory. Added several large customers to the baseline.

Technical support for all Step Motor drive electronics and control chips.

Relocated operations from Arizona to Virginia. Prototype motor lab supervisor. Managed all return product support,

evaluation and determination of root cause of failure, generated cause and corrective action reports.

Research and Development Lab Technician - Kollmorgen 1984 – 1989

Electronics technician developing prototype motor drives and controls for high performance servo systems. Custom

Motor and Drive Modifications. Prototype Design circuit boards Wirewrap and Troubleshoot circuit development.

Designed Production Burn-in Stations.

EDUCATION

Associates of Applied Science, Electronic Technology, May 1989

Cochise College - Cochise County Arizona (Honors Graduate)

Military Acceptance Specification solder qualified.

Military Weapons Solder Classes, 454G and 45743E

United States Air Force

Contact this candidate