Joy C. Olson

** ******* ****

Boynton Beach, FL *3436

561-***-****

EDUCATION:

Augsburg Private College - Minneapolis, Minnesota

Graduated with a Bachelor of Arts cum laude

Communications Major/English Minor

Staff writer and copy editor for Augsburg's Echo campus newspaper

Dean's list student

Attended weekend college program carrying 12-18 credits per trimester while working full-time

and achieving a 3.5 grade point average

COMPUTER SKILLS: Microsoft Word and Macintosh Software, Power Point, Excel, Outlook,

QuickBooks, FileMaker Pro, Access Database, ACT Database and PageMaker Desktop Publishing

PROFESSIONAL EXPERIENCE:

Palm Beach Post Newspapers, Inc., West Palm Beach, Florida

Pennysaver Display Retail Advertising Sales Assistant: April 2007 - June 2008

Provided clerical assistance to sales representatives within the department

Input insertion orders into the DTI pagination system

Ad layout to meet weekly publication deadline

Wrote and processed insertion orders

Temporary Staffing Specialists in Florida (Office Team, Randstad, Staffing Now)

Office Manager, Administrative Assistant, Receptionist: January 2004 - April 2007

Worked at temporary administrative positions while looking for the right permanent

commitment after moving from Minnesota to Florida

Creative Communications Consultants, Inc., Minneapolis, Minnesota

Office Manager/Public Relations Coordinator: January 2001 - May 2003

Initially hired as the receptionist and promoted in 2002

Managed the day to day business activities for an advertising agency specializing in public

relations, marketing communications, advertising and web-site development

Coordinated mailing of news releases, press kits and company newsletter

Maintained ACCESS and ACT databases to keep accurate information on prospects

Assisted in new business development by researching and contacting prospective clients

ProStaff Inc./Minneapolis Star Tribune, Minneapolis, Minnesota

Copy Writer/Administrative Support: August 2000 - January 2001

Accepted a six-month contract position writing copy for the newspaper’s internal website to

gain valuable writing experience and enhance my marketing communications skills.

Provided administrative support to the procurement department.

Royal Bank of Canada/ Dain Rauscher, Inc., Minneapolis, Minnesota

Senior Administrative Assistant: October 1998 - August 2000

Administrative support to the senior vice-president of operations and senior staff

Reviewed and prioritized incoming mail and drafted responses

Maintained calendars, scheduled appointments, arranged meetings, prepared for upcoming

events and coordinated travel arrangements

Prepared expense reports and kept an accurate record of expenses

Tracked budget for department and reconciled the general ledger

Joy Olson Resume

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ProStaff, Inc., Minneapolis, Minnesota

Administrative Assistant: October 1997 - October 1998

Worked at temporary administrative positions while looking for the right permanent

commitment

Urologix, Inc., Plymouth, Minnesota

Sales and Marketing Assistant: June 1997 - October 1997

Administrative support to executive vice president of sales and marketing who had personally

recruited me for the job

Supported the sales and marketing management staff

Coordinated proposals and contracts with clinical investigators

Assisted customer service by handling product inquiries and literature requests

Maintained customer database information

Coordinated sales training meetings and sales materials

SCIMED/Boston Scientific Inc., Maple Grove, Minnesota - March 1992 - June 1997

Clinical Research Trial Administrator: March 1996 – June 1997

Orchestrated the management of all national clinical site activities

Acted as the liaison with legal department regarding investigator agreements, patient consent

forms and indemnification letters

Set up, tracked and initiated investigator site payments

Coordinated all aspects of the investigator and study coordinator meetings

Maintained internal site files and database records according to FDA guidelines

Clinical Research Data Assistant: May 1995 - March 1996

Maintained patient data files, study log books, and weekly log updates

Generated annual and six-month reports to the FDA

Prepared various listings reports, tracking reports and form letters

Senior Administrative Assistant for Clinical Research Department: July 1994 - May 1995

Administrative support to director of clinical research and department staff

Coordinated meetings as well as shipment of materials to clinical study sites across the country

Provided clear and timely communication of all correspondence between clinical investigators

and all clinical personnel

Senior Meeting Coordinator: March 1992 - July 1994

Corporate Programs Department

Responsible for supporting the planning and implementation of over 200 yearly trade shows,

customer meetings, physician research and development programs, both domestic and

international

Managed the daily operations of the "Strategies for Success" Conference for cardiologists and

their families held yearly with 300+ attendees in Florida

Responsible for site inspections, budget, theme, travel arrangements, traveling to meeting site

and all other aspects involved with meeting planning

Honeywell, Inc./Alliant Techsystems, Inc., Minneapolis, Minnesota

Secretary I and Secretary II: July 1980 - March 1992

Administrative support in several departments including engineering, security, advanced

development and international marketing

Editor, publisher and designer of the company division newsletter

Responsible for classified “Secret” government documentation

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