Administrative Assistant Sales
Resume:
MARIA CECILIA MAIER
**** *. ********* ***** ************, IN 46055
PHONE: 317-***-**** EMAIL: abnmnp@r.postjobfree.com
Senior /Executive Administrative Assistant
Process and Project Management Office Administration Spreadsheet and Database Development
Communication Management Event Planning Advanced Computer Proficiency (MS Office Excel, Word, Access,
PowerPoint, Lotus Notes, Adobe Acrobat, Indesign, Photoshop)
Resourceful and results-oriented administrative professional with highly developed technical skills and outstanding
organizational and communication abilities. Flexible and efficient in providing effective and comprehensive
support to senior executives, managers, employees, and customers with high level of professionalism and
integrity. Qualified by over 10 years of experience in diversified industry.
PROFESSIONAL EXPERIENCE
VOLT SERVICES – CONTRACT TO SALLIE MAE APR 2009 – SEP 2009
Provided executive level assistance to the director of Asset Management Program: arranged travel, managed
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email, maintained calendars, scheduled meetings, supported meeting logistics.
Maintained Excel Spreadsheet for senior management to manage the IT budget.
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Enhanced and maintained the Access database for the technology investment tracking and management
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reports to ensure budgets were met or exceeded the targets set by the President.
Prepared expense reports.
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Ensured invoices and check requests were handled accurately and timely.
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Managed the software maintenance investments.
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Reconciled and reported on expense for all IT.
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Prepared PowerPoint Presentation to use in the IT Steering Committee meeting.
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BSA LIFESTRUCTURES JUN 2006 – MAR 2009
ADMINISTRATIVE ASSOCIATE - IT
Provided executive level support to the CIO; arranged detailed international/domestic travel, maintained
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calendar, managed E-mail, prepared expense reports, schedule meetings, support meeting logistics.
Prepared and managed budget throughout the year.
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Assisted in the IT Advisory group meeting: created agenda, transcribed and distributed meeting minutes,
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prepared PowerPoint presentations, support meeting logistics.
Processed and prepared expense reports, invoices, and purchase orders.
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Called upon to assist the COO, Leadership Council and Board Members in event planning, meeting minutes,
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organization chart creation, to name a few.
Responsible for coordinating and preparing the PowerPoint presentation for the IT quarterly update.
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Created and maintained Microsoft Office Word templates to perform mail merge and consistent format of all
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documents.
Managed the administrative side of Business Continuity Management project, i.e., developed and maintained
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Excel spreadsheet project specialties, project documentation, project logistics support/planning/timelines,
organized meetings with department heads, managed the template format and proofread each department’s
Disaster Recovery documentation.
Provided training classes on all Microsoft Office 2007 applications including advanced classes in Word – mail
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merge, generate labels, styles, etc.
Served as a resource for Microsoft Office application support and troubleshooting.
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Served as IT resource to the administrative assistants providing training in technology systems, i.e., Live
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Meeting, teleconferencing, web conferencing, Communicator.
Oversaw license software and software agreements.
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Managed internal building security system; enables Created and maintained Excel spreadsheet report on
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employee access.
Monitored phone lines with customer service focused approach and take appropriate action.
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Served as a point of contact for vendors.
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ACCOMPLISHMENTS:
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Created a database to enter invoices and monitor all operational expenses. This was used to track
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expenses vs. budget and forecasting for next year’s budget.
Analyzed the company’s software agreement with Adobe by determining the # of licenses installed versus
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what was available. Result is getting the Adobe software agreement in compliance.
Successfully researched prospective vendor company in Finland and its environment. This helped the CIO
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and 2nd vice president of DMC to familiarize themselves with the business culture and key locations of the
area.
KELLY SERVICES – CONTRACT TO ELI LILLY AND CO. OCT 2005 – JUN 2006
ADMINISTRATIVE ASSISTANT
Oversaw administrative operations; arrange detailed international and domestic travel, maintain calendars in
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Lotus Note, schedule meetings in Lotus Notes, manage E-mail.
Assisted in project logistics support/planning/timelines. Developed executive level reports, monitoring
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complex projects, and creating metrics.
Maintained Excel spreadsheets project specialties.
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Created Word documents; generate labels, perform mail merge.
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Assisted the department manager in keeping action items updated and prioritized.
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Organized monthly management and site meetings as well as weekly staff meetings.
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Prepared Power Point presentations for site and staff meetings.
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Arranged tele conferencing and web conferencing meetings.
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ACCOMPLISHMENTS:
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Re-designed PowerPoint presentation for the Lead Team meeting for flexibility and time conservation.
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Updated the on-boarding checklist for detailed processing on needs and requirements for new hires.
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Initiated the clear definition of roles and responsibilities for this position and the department AAs to
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eliminate confusion and provide effective services to customers.
INDIGITAL TELECOM – FORT WAYNE, IN OCT 2003 – MAR 2005
Sales Project Coordinator
Provided executive level support to the COO, marketing manager, and account executives; maintained
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calendars, managed E-mails, scheduled meetings, support meeting logistics.
Arranged international and domestic travel.
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Assisted the CEO and the director of operations in preparing and analyzing the shareholders and sales reports.
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Administered new order ensuring that all information was current and accurate.
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Managed the existing customer base to ensure all vital contact information was entered accurately into the
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911 database.
Provided superior customer interaction to ensure all needs were met including conducting “good will calls” to
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flush out potential issues.
Processed monthly commission reports for the director marketing, account executives, and agents.
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Coordinated and planned the yearly customer appreciation events.
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Prepared PowerPoint presentations.
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Developed and maintained Excel spreadsheet used in preparing and analyzing shareholders and sales reports.
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ACCOMPLISHMENTS:
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Redesigned sales order form in Word document using macro functions for greater time efficiency and
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user-friendliness.
Increased efficiency by streamlining procedures on new orders, call routing, and existing customer work
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request.
Expanded the effectiveness of analyzing the board and sales reports for the shareholders and board of
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directors by exploiting the link and nesting formulas in Excel.
Designed tracking system using spreadsheet for the account executives to track sales’ goals and develop
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sales forecast.
Maria Cecilia Maier Page 2 of 3
Tel. No.: 317-***-****
LINCOLN FINANCIAL GROUP – FORT WAYNE, IN MAR 2000 - OCT 2003
Sr. Administrative Assistant
Managed all administrative functions for the 2nd vice presidents, directors, and managers; arrange
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international/domestic travel, managed calendars in Lotus Notes, managed E-mails, scheduled meetings in
Lotus Notes, supported meeting logistics, written correspondence.
Tracked and prepared expense reports, budget, correspondence, and project status and reports.
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Screened phone calls, mail, and email.
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Coordinated staff meetings. Transcribed and distributed meeting minutes.
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Prepared PowerPoint presentation for all employee meetings and trainings.
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Assisted the Six Sigma project: maintained Excel spreadsheet for project specialties. Provided assistance in
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project logistics support/planning/timelines.
Trained the department in MS Word 2000 particularly to perform mail merge, generate labels, styles,
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formatting a document.
Managed employee attendance and production status.
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Liaised with IT Help Desk in coordinating department move, asset and office equipment inventory.
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ACCOMPLISHMENTS:
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Increased efficiency in tracking resource time by redesigning the time-tracking spreadsheet.
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Designed and managed database for project status significantly improving the process of tracking status
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and business resources of projects as well as tracking skill sets and job knowledge for training needs.
Successfully coordinated the 2003 Corporate Administrative Support Team’s Spring Banquet with a group
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of select senior administrative assistants.
Led the conversion of all Word documents from the old version to a macro-driven online format in MS
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Word 2000.
EDUCATION
BA Communication Arts, St. Paul College Manila, Philippines (1 coursework short of completing)
32 hours toward BS Computer Science, St. Paul College Manila, Philippines
Maria Cecilia Maier Page 3 of 3
Tel. No.: 317-***-****
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