Manager Customer Service
Resume:
Stephen C. Neff
**** ***** ********** ***** ***********, Indiana 46176
Day 317-***-**** e-mail abnmgy@r.postjobfree.com Evening 317-***-****
MATERIAL MANAGEMENT IN LEAN MANUFACTURING
Over 15 years materials and production management experience in lean manufacturing operations. Strong team-
builder, accomplished change agent, lean sigma and data analyst. Expert negotiator in global supply chain operations.
LEAN SKILLS: TPS, 5S, JIT, Kaizen, Kanban, PFEP, S&OP, Lean Sigma, and Value Stream Mapping.
TECHNICAL: MS Office Suite; SAP, MAPICS, MRP/ERP, and AS400.
PROFESSIONAL EXPERIENCE
STANLEY SECURITY SOLUTIONS, INC.
Indianapolis, IN
Commercial door entry systems manufacturing operation
Materials Manager (8 Direct / 32 Indirect Employees) May 07 – Jul 09
Manage and direct the materials group including Procurement, Production Planning, Shipping and
Receiving, Inventory Control, MRP Data Control Group, and Sales and Operations Planning.
Develop global sourcing strategies to dual source components to improve supply chain and
minimize cost.
MAJOR ACCOMPLISHMENTS:
Developed an inventory analysis process that identified inventory reduction opportunities.
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This resulted in a 32% reduction in inventory, which amounted to a $10.1 million dollar net
reduction.
Through the implementation of a product and component reviews process, sourcing
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strategies were developed that my commodity managers were able to use to drive $3.2
million in annualized materials costs.
On-time-delivery improved from 89.4% to 98.3% by developing a sound supply strategy in
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the Sales and Operations Planning process.
Completed a Plan for Every Part (PFEP) of our 16,000 component part numbers that lead
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to an integrated Kanban pull process for high running items with a reduction of 10 hours per
day in delivering needed components to the assembly lines while also reducing floor space
needed by 27%.
RICHARDSON MOLDING INC. (Richardson purchased Hardigg Battery Products in Sept 04)
Columbus, IN
Plastic injection and rotational molding operation
(9 Direct / 82 Indirect Employees)
Plant Manager Jun 05 – May 07
Production Control Manager (5 Direct / 4 Indirect Employees) Mar 03 – Jun 05
Managed and directed all aspects of the manufacturing operation including Manufacturing,
Engineering, Maintenance, Continuous Improvement, Purchasing, Human Resources, Accounting,
Quality Assurance, and other administrative functions. Responsible for full P&L, operating budget,
and capital projects for this location.
MAJOR ACCOMPLISHMENTS:
Developed integrated process improvement teams that improved production efficiencies
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by 13%.
Managed and lead continuous improvement events which reduced manufacturing costs by
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$246,000 annually, improved plant wide production by 13%, on-time-delivery was improved
from 92.6% to 98.8%, and lead-time was reduced from 10 to 5 days in a make-to-order
operation.
Improved inventory accuracy from 91% to 99.1% by implementing detailed cycle count
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system to investigate and take corrective actions on inventory variances.
DEFLECTO CORPORATION
Indianapolis, IN
Plastic Injection molding and venting fabrication operation
(3 Direct / 11 Indirect Employees)
Purchasing Manager Jan 02 – Mar 03
Managed and directed the Purchasing and Logistics department. Implemented e-sourcing systems
and coordinated with 6 other divisions in the plastic injection-molding corporation in consolidated on
line auction events. Managed Logistics Coordinator in the improvement of freight costs to reduce
this percentage in the cost of goods sold. Integrated the China production facility in the supply chain
to support North America requirements.
MAJOR ACCOMPLISHMENTS:
Conducted 3 on line e-sourcing events that generated $213,000 savings for this location
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and over $1.2M in savings for the plastic injection molding divisions overall.
Developed sourcing strategies for each buyer which achieved $457,000 in material cost
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savings in addition to the e-sourcing activities.
W orked in our facility in China launching 13 new plastic injection molded products that were
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then sold in North America.
TEN CATE ENBI, INC.
Shelbyville, IN
Plastic and Rubber rollers - injection molding and assembly grind operation
(2 Direct / 3 Indirect Employees)
Materials Manager Feb 98 – Jan 02
Managed and directed support departments including: Import/Export, Shipping/Receiving,
Purchasing, Customer Service, and Production Control. Developed and implemented global
sourcing plans as the North American representative of our company’s international materials team.
Implemented new Import and Export methods to reduce costs associated with freight and customs
charges. Developed local sources for raw materials to reduce costs and inventory carrying levels.
Developed and maintained manufacturing work instructions for our ISO 9002 certification.
MAJOR ACCOMPLISHMENTS:
Implemented cycle count procedures in December 2000 to reduce inventory variances in
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the ERP system. This improved the physical inventory held in June 2001 to less than 3%
variance compared to the previous inventory, which had a 14% variance.
By implementing Just-in-Time delivery schedules, I was able to reduce the facility’s
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inventory dollars from $2.6 million to $ 1.1 million without negatively impacting on time
delivery to our customers.
Identified overseas sources and negotiated with North American suppliers to achieve
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$527,000 in material cost reductions for the current production items in the Mexico facility
and $355,000 in the Indiana location in 2001.
Assigned to our Monterrey Mexico facility with the task of turning around a non-profitable
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operation by gaining control of processes and procedures. Within 3 months the facility
changed from losing over $100,000 per month to profitable operation in line with our other
North American locations.
DRAPER SHADE & SCREEN CO.
Spiceland, IN
$40 Million projection screen cabinet product manufacturer
(2 Direct / 5 Indirect Employees)
Production Planner Mar 93 – Feb 98
Charged with production planning for a high-volume projection screen cabinet manufacturing and
assembly operation. Responsible for planning throughout the value stream, including: cutting,
milling, assembly, finishing, testing, pack out, and shipping/delivery. Responsible for all aspects of
production planning in order to meet marketing goals.
- Supervised the Production Scheduler in the daily distribution of manufacturing orders to the floor.
- Supervised daily activities with the Shipping Department Head to ensure product was shipped as
scheduled.
- Assigned to the 8-person computer implementation team with primary responsibility being the
migration from a large inventory carrying system to a complete MRP production system.
MAJOR ACCOMPLISHMENT:
Developed a method of balancing product configuration in each scheduled work cell. This
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increased production efficiency and reduced the standard lead-time for product from an
average of 4 weeks to 1.5 weeks.
TOYOTA INDUSTRIAL EQUIPMENT MANUFACTURING
Columbus, IN
Forklift assembly operation
(3 Direct Employees)
Production Control Supervisor Jan 90 - Mar 93
During the start up of the manufacturing plant. Responsibilities included the supervision of
scheduling staff with main emphasis on the materials planning aspect of manufacturing. Managed
an MRP production system for domestic materials and also a Kanban system for imported parts.
Used the Toyota Production System to maintain a Just-In-Time manufacturing operation in order to
keep costs down and quality up by reducing waste and constantly improving procedures.
Taught TPS, Kanban, and level-loading principles to employees and staff
MAJOR ACCOMPLISHMENT:
W orked with the implementation team that started 3 new production lines within
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management’s planned time frame.
BS - Industrial Technology Management with Business Option
EDUCATION:
Ball State University, Muncie, Indiana May 89
United States Army Reserve Officer
MILITARY: July 88 – Feb 04
U. S. Army Corp of Engineers
Platoon Leader & Training Officer for wheeled combat engineering units.
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