Manager Accounts Payable

GARNETTA L. PETERSON

**** ****** ********** ****., ********, GA 30213 / 678-***-**** / 770-***-**** /

garnetta.peterson@ comcast.net

PRACTICE MANAGER

Strengths include:

Medical and Dental Coding and Billing E mployee Motivation and Training

Collections System Administration and Maintenance

General and Billing Office Management Negotiations

Bookkeeping and Accounting Presentation Development

Scheduling Customer Relations

PROFESSIONAL EXPERIENCE

MIDTOWN UROLOGY, P.C. & MIDTOWN UROLOGY SURGICAL CENTER, 2005 - 2009

ATLANTA, GA

Practice Manager

Oversee and manage the staff of Midtown Urology and Midtown Urology Surgical Center, including the front

office, the billing department, medical records, research and clinical staff. Responsible for developing and

implementing the Practice mission and strategic vision. Recommend, develop and implement improvements

for the Practice. Establish, secure approval and oversee the operating policies and procedures. Participate

and coordinate with the physician partners in physician recruitment. Oversee efforts for recruitment,

development and performance evaluation of employees, maintaining a fiscally responsible staff salary budget.

Perform all human resource functions for the Practice including oversight of all employee hiring, evaluations,

disciplinary actions and terminations. Supervise electronic transmission of claims to Third-party carrier and

Medicare and maintenance of all reports generated at each transmission. Ensure compliance with all

regulatory agencies governing health care delivery and the rules of accrediting bodies including State

inspections and JCAHO inspections and accreditations for Midtown Urology Surgical Center. Monitor risk

management activities and appropriately address all risk management issues as required by Georgia law,

including medical record custodial duties. Prepare various monthly reports for submission to the physicians.

Work together with an outside accountant to ensure timely and accurate accounts payable management.

Manage all Practice manages care relationships, including monitoring of related reimbursement, negotiation

with third party payers, provider credentialing and maintenance of contracts. Maintain professional

affiliations and enhance professional development to keep current in the latest health care trends and

developments. Primary management and oversight of all Practice information technology including practice

management and EMR system administration, system network issues, telephone issues and management of

hardware needs. Utilize Centricity, pMD Soft, Code Correct, Allscripts EMR, Microsoft Word, Excel,

PowerPoint and Outlook.

TOTAL HEALTH MEDICAL AND DENTAL BILLING, 2003 – 2005

RIVERDALE, GA

Manager/Owner

Responsible for directing and managing the overall functions of office to ensure maximization of cash flow

through effective system processes, knowledge of third party and insurance companyoperating procedures,

regulations and billing requirements and government reimbursement programs. Submit claims daily, review

rejection reports and file resubmissions and distribute patient statements. Also responsible for reviewing

insurance contracts and fee schedules; and ensuring that patient collection protocols are followed. Utilized

Medisoft, Microsoft Word, Excel, PowerPoint, Outlook and Quicken.

GARNETTA L. PETERSON 770-***-****

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WILLIAMS SECURITY AND WROUGHT IRON MANUFACTURING, INC., 2000 - 2005

ATLANTA, GA

Business Manager/Sales Support

Maintained large chart of general ledger accounts and bank reconciliation. Maintain accounts payable and

receivables, general ledger. Create and maintain project plans and schedules. Build territory with new

accounts. Proficient with MS Office products, and various accounting products. Provide direct sales support

to residential, commercial, and government customers. Manage supplier relationships.

Currently analyzing all business processes and developing plan to facilitate planned plant and sales

growth.

E stablished accountability by developing reporting metric to track, monitor and improve

performance.

PHYSICIANS FOR WOMEN’S HEALTH, 1997 – 1999

COLUMBUS, OHIO

Billing Supervisor/ System Administrator

Managed all activities of billing office, accounts payable, accounts receivable, payroll, coding, electronic claims

submission and collections. Performed role of Practice Administrator as needed. Coached and trained new

employees. Prepared and presented daily, weekly and monthly reports to Practice Manager. Utilized PCN

Software, Quick Books, Microsoft Word and Excel.

E xceeded all previous insurance and patient collections by more than 30%

KENTUCKY CARDIOVASCULAR GROUP, 1993 – 1997

LEXINGTON, KY

Billing Manager/System Administrator

Managed all activities of billing office, accounts payable, accounts receivable, coding, electronic claims

submission and collections. Trained newemployees. Utilized PCN Software, Microsoft Word and Excel.

E stablished newbilling department and processes.

BLUE CROSS BLUE SHIELD MEDICARE, 1988 – 1993

LEXINGTON, KY

Provider/Customer Relations Coordinator

Managed all activities of Provider/Customer Relations Department. Answered beneficiary and provider

written correspondence and telephone calls regarding Medicare claims. Trained newemployees. Utilized

Medicare Software.

Top performer 1990-1993 based on call volume and customer satisfaction metrics

GARNETTA L. PETERSON 770-***-****

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AFFILIATIONS

American Medical Billing Association

American Academy of Professional Coders

American Urological Association

MGMA

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EDUCATION SUMMARY

Business Administration and Accounting, Universityof Kentucky, Lexington, KY

Trained in CPT-4 and ICD-9 Coding

Trained in skeletal anatomyand medical terminology

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