Real Estate Customer Service

STEVEN E. KEITH

**** ****** ******* ****** *****, GA 30809 706-***-**** abnm9t@r.postjobfree.com

http://www.linkedin.com/in/stevenekeith

PROFILE & OBJECTIVE

MBA / M.S. degreed professional with 17 years of experience in leading global teams within Fortune 500 companies and 15 years

of experience as proprietor of a small portfolio of residential investment properties. Presently seeking a challenging position

within the commercial or residential property management, real estate acquisition, and operations fields that combines the

business transformation, process improvement, and contracting / procurement expertise gained through corporate experience with

the practical general management skills acquired through small business ownership.

PROFESSIONAL EXPERIENCE

PROPERTY MANAGEMENT, REAL ESTATE ACQUISITION, & BUSINESS OPERATIONS

Owner & President - Keith Properties Inc. (West Bloomfield, MI) 1994 - Present

Presently serving as President of 3 Subchapter S corporations with a residential real estate investment property portfolio valued at

$400,000. Responsible for overall financial management, lease creation and negotiations, property maintenance and repair, and

tenant issue resolution. Businesses have maintained positive or breakeven cash flow in challenging, down markets while on track

with aggressive financing to achieve 100% property equity by 2013. All properties have 100% occupancy and satisfied tenants

through exemplary customer service, capable property management support, and partnerships with reliable contractors.

Professional Realtor - Remerica Country Place (Canton, MI) 2000 - 2007

Part-time real estate salesperson engaged in buying and selling-side transactions for clients and personal business purposes.

Developed practical knowledge of Fair Housing Laws, purchase and sales agreements, relocation requirements, property

inspections, and home marketing and staging tools. Conducted numerous market evaluations and comp assessments for clients

and closed 5 transactions totaling $1 million in sales. Maintained active Michigan real estate license since 2000.

PROCUREMENT, CONTRACTING, & PROJECT MANAGEMENT

17 years in complex and fast-paced procurement / supply chain, supplier quality, engineering, and program management

leadership roles at both the corporate and site levels within the following Fortune 500 companies -

• Electrolux Major Appliances (Augusta, GA) - Director of Advanced Procurement (2007 - 2009)

• AutoAlliance International (Flat Rock, MI) - Purchasing Manager (2003 - 2007)

• Ford Motor Company (Dearborn, MI) - Various roles within Purchasing, Supplier Quality, Product Management, &

Environmental & Safety Engineering (1992 - 2002)

Skills & Accomplishments Applicable to Property Management, Real Estate Acquisition, & Business Operations:

Building of a department from the ground up including development of KPIs and performance management tools

Sourcing and management of over $1.0 billion in materials and services

Multi-site responsibility and leadership of staff located domestically and internationally

Negotiation of contracts and supply agreements resulting in multi-million dollar annual savings

Vendor management with strong focus on financial viability and price, service, and quality competitiveness

Budget / forecast preparation and overachievement of cost reduction objectives including use of E-sourcing tools

Commodity strategy and product business planning experience

Launch of over 70 new product projects and platforms

Strong supervisory, team leadership, negotiation, and strategic thinking skills

EDUCATION

Steven E. Keith, Page 2 of 2

University of Michigan: MBA (December 1998)

University of Michigan: M.S., Industrial & Systems Engineering (December 1998)

Michigan State University: B.S., Mechanical Engineering (March 1992) including Process Engineering co-op with IBM

Ford Motor Company: Various programs including Six Sigma Green Belt certification and lean manufacturing training

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