Sales Customer Service
Resume:
DAVID WAGNER
Lawrenceville, Georgia 30044 **************@*******.***
LinkedIn: www.linkedin.com/in/davidwagnerba
SUMMARY
Hands on type of sales professional with extensive experience in developing and executing business plans either
as an individual or as a team member. Looking for a professional sales position that best utilizes my creative
skills at defining markets, creating marketing campaigns and working to maximize revenue and market potential.
Accomplished at providing training or presentations to group settings. Positioned as a trusted resource of
market information to clients and colleagues.
AREAS OF EXPERTISE
Consultative Selling Training and Development
Marketing Campaigns Revenue Optimization
Customer Service Consumer Advocate
EXPERIENCE
Wachovia FSB, Atlanta, Georgia 2008 - 2008
Account Executive
Developed business relationships with clients to generate sales and manage a continuous flow of monthly
business. Analyzed clients’ current business cycle and IT systems to create marketing and training plans to
improve their process. Generated and qualified new accounts to increase overall business and improve
productivity.
Managed a pipeline of accounts within the first 6 months to reflect a volume of $4.87M in new business
per month.
Collaborated with Wachovia’s operations center to create and implement a paperless file submission
system for our clients to use. This increased productivity for Wachovia and saved my clients $900 per
month in shipping costs.
Proven track record in new client acquisition and ongoing support of client base to promote Wachovia’s
position in my target market. This led to the addition of over 10 new accounts in a 7 month period.
Bank of America, Atlanta, Georgia 2006-2008
Account Executive
Coordinated efforts between operations, management and clients to increase Bank of America’s presence in the
market. Interviewed clients to assess their current business process in order to provide Bank of America
products for solutions. Used proprietary software LPS and MortgageNetwork to research problems, navigate the
business cycle and answer customer inquiries about work in progress.
Developed relationships with new and existing account base to establish a pipeline of consistent
business fundings of $5.98M per month.
Consistently exceeded production goals for 12 consecutive months, by building relationships and
providing ongoing training to new and existing clients.
Demonstrated a record of successful new client acquisition, negotiation and customer support leading to
high levels of customer satisfaction and over 20 new accounts.
Page 2 David Wagner
First Choice Financial Corporation, Duluth, Georgia 2005-2006
Sr. Consultant
Developed a pipeline of business based on face-to-face relationships with builders, agents and referrals.
Interviewed, identified and offered financing solutions based on needs and wants of my clients.
Collaborated with clients to complete the application and disclosure process. W orked with clients,
rd
lenders, attorneys and 3 party vendors to complete the business cycle.
Carried a pipeline of business with revenues of $1M per month.
Attended industry meetings, government seminars and educational workshops to improve my
knowledge of compliance and regulatory changes in order to remain a valuable resource to my clients.
The Bruce Group, Grayson, Georgia 2002-2005
Production Manager /Consultant
W orked with senior management to implement outlets for government, conforming and non-conforming lenders,
allowing our customers to maximize their options in the industry.
Assisted in the creation and management of the retail branch for new venture of Oxford Capital, LLC.
Originated business from a variety of clients, found by researching and marketing local realtors and
developers. Developed skills for working with clients to determine which products provided best fit to
their needs.
ADDITIONAL EXPERIENCE
TBI, Hartsfield International Airport – Atlanta, Georgia 2000-2002
Operations Coordinator
Airport management of international airport, support functions with City of Atlanta personnel. Liaison with airlines
and airport officials to help manage airport functions.
Barloworld/Hyster – Decatur, Georgia 1998-1999
Inside Sales Support
Provided inside sales support for Hyster products, using SAP for inventory control. Updated daily records in SAP
to assist the sales department.
NNR Aircargo Logistics Company – Atlanta, Georgia 1995-1997
Account Manager
B2B sales of international freight forwarding services and logistics / supply chain analysis.
EDUCATION
Master of Science, Urban Studies / Transportation Management
Georgia State University
Bachelor of Science, Urban Studies / Aviation Management
Georgia State University
COMPUTER SKILLS
MS Office W ord, Excel, PowerPoint and other proprietary software as the position dictated. Coursework in
FORTRAN, C, Adobe Photoshop, Corel Draw and SAP R/3 for inventory control and database management.
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