Manager Customer Service

YUEH-FENG WU

H** University Court * Martin, TN, USA * 731-***-**** * ************@*****.***

EDUCATION & CERTIFICATION

COLLEGE FOR FINANCIAL PLANNING Master of Science in Finance (May, 2010)

Greenwood, CO Emphasis: Financial Analysis, GPA: 3.7

Certified Financial Planning (October, 2009)

BOSTON UNIVERSITY

Boston, MA Emphasis: Financial Planning

UNION UNIVERSITY M.B.A. (September, 2009)

Jackson, TN Emphasis: General Management, GPA: 3.7

COLLEGE FOR FINANCIAL PLANNING Graduate Certification (July, 2009)

Greenwood, CO Emphasis: Financial Analysis

FENG-CHIA UNIVERSITY Bachelor of Arts (December, 2004)

Taichung, Taiwan Emphasis: Economic theory and application

PROFESSIONAL EXPERIENCE

UNIVERSITY of TENNESSEE at MARTIN, MARTIN, TN, 2006-2009

STUDENT ASSISTANT

SERVED IN DEPARTMENT OF MAINTENANCE CENTER FOR 2 YEARS

Assisted campus and community recycle project

SERVED IN DEPARTMENT OF INTERNATIONAL PROGRAM FOR 1 YEAR

Performed as an assistant to help international students solve their problems

of commuting from airport to campus

.

HIGH-VIEW INT’L CO., LTD, TAICHUNG, TAIWAN, 2003-2006

COORDINATOR

Provided the orientation for new employees on all company benefits, policies, and

procedures. Perform customer service functions including the resolving of all

consumer and agency complaints and problems.

ASSISTANT MANAGER

Provided extensive and highly confidential administrative assistance and support to

the general manager. Coordinated company financial activities such as annual budget

meeting and operation forecasting.

TAICHUNG BANK, TAICHUNG, TAIWAN, 2002

INTERNSHIP

Conducted evaluations, assessed communication skills relating to clients

services/satisfaction.

i

YUEH-FENG WU RÉSUMÉ, PAGE 2

PROFESSIONAL SKILLS

Language: Mandarin Chinese (Native), Taiwanese (Native),

English (Good), Japanese (Basic)

Operating systems: W indows XP, Vista, Macintosh

Software: Microsoft Excel, Word, PowerPoint, Outlook, SPSS

HONORS & AWARDS

International Financial Analysis Scholarship, May, 2009

COLLEGE FOR FINANCIAL PLANNING, Greenwood, CO

Tuition waiver for Master’s Program in COLLEGE FOR FINANCIAL PLANNING

Certificate for Outstanding Baseball Player, June 2004

FENG-CHIA UNIVERSITY, Taichung, Taiwan

Champion, SINON Bull Cup, Baseball Contest, Taiwan, July, 2003

SINON PROFESSIONAL BASEBALL CO., LTD, Taichung, Taiwan

Second Place, Division II College Baseball Contest in Taiwan, April, 2000

EDUCATION DEPARTMENT of TAIWAN, Taipei, Taiwan

Scholarship for Excellent Academic Performance, October, 1997

NATIONAL TAICHUNG SECOND SENIOR HIGH SCHOOL, Taichung, Taiwan

ACTIVITIES & LEADERSHIP

International Experience Speech, Milan High School, Milan, TN, 2006

Representative, Baseball Squad, FENG-CHIA UNIVERSITY, Taichung, Taiwan, 1999-2004

Player & Coach, Softball Squad, FENG-CHIA UNIVERSITY, Taichung, Taiwan, 1999-2004

International Experience: Travel to Japan, Korea, China, Hong Kong, Malaysia and United States.

ii

iii

YUEH-FENG WU

H12 University Court * Martin, TN, USA * 731-***-**** * ************@*****.***

PROFESSIONAL REFERENCES

Mike Huang, General Manager

HIGH-VIEW INT’L CO., LTD, Taichung, Taiwan, 886-*-****-****

****.*****@***.*****.***

Bill Shriver, CFA, CFP, MBA, President and CIO Shriver Investments Inc,

Professor with College FOR Financial Planning

College for Financial Planning, Greenwood, CO, 303-***-****

*********@*******.***

Hal Lenhart, CFA, Professor with College for Financial Planning

College for Financial Planning, Greenwood, CO, 720-***-****

**************@*******.***,

Bill Nance, Department Chair & Associate Professor of Management,

McAfee School of Business, Union University, Jackson, TN, 731-***-****

******@**.***

Kevin Barksdale, Associate Professor of Management,

McAfee School of Business, Union University, Jackson, TN, 731-***-****

********@**.***

Robert Cohen, CFP, CPA, Professor with College for Financial Planning

College for Financial Planning, Greenwood, CO, 908-***-****

*****@*****.***

Luanne Powell, MBA Director

Union University, Jackson, TN, 731-***-****

*******@**.***

Donald G. Christensen, Professor of Finance and Economics

McAfee School of Business, Union University, Jackson, TN, 901-***-****, Ext. 108

********@**.***

*********@*******.***

iv

Contact this candidate