Manager Training
Resume:
***** ***** ***** ****, **********, Ga. *****
Home: 504-***-****; Mobile: 504-***-****; E-Mail: abnm07@r.postjobfree.com
Tyrie Damon Blue
Objective: Position requiring innovative, challenging employment that will utilize my
education and professional skills and offer advancement opportunity.
Professional: Windows 95, 98, 2000, and XP; Microsoft Office Power User(Word, Excel,
Access PowerPoint, FrontPage); Novell, Windows Network Server, and
Database Software applications; Certificate in ICD-9 Coding, CPT-4 Coding,
Compliance Officer Training, OSHA, CLIA, HIPAA, BMT, Billing, Collections,
Reimbursement, and Employment Laws; Vision Clear Access Split Billing
training; HCPCS Coding UB-92 and 1500 Billing; Medicare and Medicaid
Compliance training; Help Desk Systems training; Patient Access Services
and IDX Software training; Microsoft Express training; JCAHO training;
Medical Record; Advanced knowledge of Star Patient Processing Software.
Experience: 2007 – Present New Orleans College Prep New Orleans, La
Business Manager
Maintain HR systems, employee benefits, personnel records, and
employee handbook
Administer procurement process, source selection, seek cost reductions,
and support negotiations
Ensured contractor compliance with applicable federal and state
regulations
SIS, SER, LEADS, and PEP Coordinator
Site Testing Coordinator for LEAP testing
Support School Director in performance management (cost, schedule,
quality) of outside vendors
Communicated and built strong working relationships with new and
present vendors for school facilities, technology equipment,
transportation and security.
Food Nutrition Training and certified.
Responsible for all schools purchasing of office supplies, classroom
supplies, technology purchases, and Enrichment purchases.
Very active role in developing the data systems that drives our
instructions and communication between our school and our parents.
2006 – 2007 Pipeline Data Processing Alpharetta, Ga.
Accounts Resolution Manager
Provide training, support and professional development for collectors. Train and
orients new employees, and assist supervisor in preparing performance
appraisals. Work closely with the Director to report and resolve
operational problems, and employee deficiencies in work performance.
Responsible for monitoring, measurements and testing of regulatory
compliance risk programs, and Payment Card Industry (PCI) Data
Security Standards (DSS) risks in order to drive effectiveness of
execution and internal controls. Regulatory programs relate to all laws
and regulations applicable to Pipeline Data.
Develop processes and tools for exception reporting and tracking, control
planning and remediation. Manage and maintain key tools such as
traceability matrix, and applicability matrix.
Responsibilities include managing projects, define approach on
complex tasks & projects, and understand client needs/shape client's
views. Collection Operations & propose new concepts, approaches,
tools & new applications to address deficiencies; analyze & enhance
client
2001 – 2006 Northside Hospital Atlanta, Ga.
Special Projects Collections Manager
Manager Patient Access (Emergency Room)
Manager Billing and Reimbursement
• Responsible for Reps with Reimbursement of accounts contract
resolution between hospital and 3rd party Insurance Companies
consisting of Medicare, Medicaid, Blue Cross & Blue Shield, Kaiser,
Aetna, and United Healthcare Workers Comp etc….
• Self-pay collections of accounts that are patient responsibility and
creating an A/R excel spreadsheet to keep track of all accounts on A/R
report.
• Responsible for end-of-month Excel spreadsheet that shows accounts
payable productivity, debits and credits, and time attendance of Reps.
Supervised Patient Registration for all Emergency room visits.
Supervised Pre Registration for all Surgery and Anesthesia
1997 – 2001 Tulane Hospital New Orleans, La
Assistant Business Analyst
Assisted Business Analyst in day-to-day reports Accounts Receivable
Report, Accounts Payable Reports of Patients. Made sure all accounts
were update and accurate.
Employee password updates every time a password needed to be
changed, clearance levels needed to be upgraded or lowered. Updated
employees Outlook Express, and passwords to medical software
passwords HBOC Novell passwords and Network passwords.
PMCS of printers, fax machines, copiers and computer backup on
weekly bases.
Updated Employee Guide Rules and Regulations as they changed.
Updated Insurance Compliance books as the HIPAA rules changed.
Kept Accurate Contracts of all Insurance companies on file for all
insurance collectors, billers, and reimbursement personnel.
1996 – 1997 Sears Credit Center New Orleans, La.
Collections Supervisor
Supervised a team of ten for small balance self-pay collections on auto-
dialer system of Sears Credit Card Accounts that are 31-90 days past
due.
Reviewed employees work performance on monthly bases. Gave out
quality and productivity reports and discuss in monthly meetings.
Resolved escalated issues with customer accounts that required
supervisor attention that could not be resolved by collection
representative on my team.
1993 – 1996 United Sates Army Fort Hood, TX.
Data Entry System Specialist
Data Entry of soldiers’ personal information in military database software
that was set up thru Microsoft Access database.
PMCS of computers systems and debugging of program applications.
Performed daily soldier duties, physical training, and field training.
Received Honorable discharge for three years of active duty.
Education: Southeastern College of Technology: Certificate in System Specialist,
Microsoft Office Software, and CPU hardware repair
United States Army: Certificate in Data Entry Specialist
Loyola University of New Orleans: Computer Information Systems
GPA 3.5 Graduated 2001
References: Ben Kleban - Director abnm07@r.postjobfree.com 504-***-****
Natasha Baker – Principal abnm07@r.postjobfree.com 504-***-****
Antony Bonventre – V.P. Risk Management abnm07@r.postjobfree.com
Leah Marrero – Executive Administrative Assistant II
abnm07@r.postjobfree.com 504-***-****
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