Training Development
Resume:
Royal Oak, MI *****
MELISSA A. OSTASZEWSKI, PHR abnlyj@r.postjobfree.com
To positively impact leadership and development offerings at an employer of
OBJECTIVE
choice through the application of my past work experience, education,
performance improvement and organizational development skills.
EXPERIENCE
Organizational Development Specialist
4/2006 – Present
Amerisure
Farmington Hills, MI
• Designed Corporate University structure and leadership course offerings.
• Redesigned and aligned leadership competencies.
• Analyze, design, develop, and implement leadership programs for
leadership team.
Change Management Coaching
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Leadership Essentials Mentoring
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On-Boarding Talent Development Program
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• Assess, design, and develop materials to support the learning and
business needs of the company.
Associate Program Negotiation Skills
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Developmental Marketing Underwriting Technical
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Underwriter Conference
08/2005 – 04/2006 Senior Training Specialist
The Auto Club Group
Dearborn, MI
• Created instructor guide and participant guide for New Employee
Orientation and ACG Leadership I courses.
• Facilitate core leadership curriculum classes.
Civil Treatment for Managers ValuEthics
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Situational Leadership Talent Selection
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• Facilitated team building and brain storming/roadblock sessions.
06/2002 – 08/2005 Independent Contractor
11/2004 – 08/2005 Auto Club Group
10/2003 – 05/2004 Cherry Creek Building, LLC
06/2002 – 08/2002 Federal Mogul
• Assisted with the implementation of human resource policies and
procedures.
• Analyzed several health benefit programs and submitted cost analysis to
executive management. Resulted in reduced cost for the company while
offering a prescription drug plan to employees.
• Composed job descriptions based on measurable tasks.
• Created slides for various classes.
• Edited instructional materials.
11/2001 – 06/2002 Legal Assistant
Legal Assistant Services
Delphi Automotive, Troy, MI
MELISSA A. OSTASZEWSKI, PHR Page 2
08/2000 – 03/2001* Performance Improvement Technologist
The Engineering Services Group
*job eliminated
Southfield, MI
• Performed annual needs assessment for the company. Analyzed
employee skill sets to determine training needed to meet the coming
year’s businesses needs.
• Coordinated, developed, and conducted timesheet and Outlook Lunch
and Learn sessions to enhance / facilitate employee development, based
on individual EDP results and major ODA results.
• Training Grant management.
06/1998 – 08/2000 Training and Development Specialist II
Raytheon Training, LLC
Troy, MI
• Assessed, designed, and developed training courses for General Motors
University Finance College.
Designed and developed two self-paced courses in the area of Global
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Finance. (Received award, 7/1999)
Designed and developed three courses for the web for the Product
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Cost team. (Received award, 2/2000)
• Assigned to MGM Grand Detroit Casino Project team to develop the
infrastructure for Corporate University.
Researched and compiled a list of minority training vendors in the City
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of Detroit.
Created a mock “Presenteeism” Board to illustrate cast members
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attendance records to all other cast members.
• Redesigned Integrity Training course for Delphi Delco Electronics.
Primary interface between Raytheon and Delphi customer. (Received
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award, 3/2000)
EDUCATION
09/2003 – 08/2005 University Of Michigan
Dearborn, MI
M.A. in Performance Improvement and Instructional Design
• Graduated with Distinction.
• Grade point average: 8.7 / 9.0
04/1998 Oakland University
Rochester, MI
B.S. in Human Resource Development, Specialization in Training and
Development, Minor in Labor Studies
• Graduated with Departmental Honors.
• Graduated Cum Laude.
Ability to Multitask MS Excel Presentation
SKILLS • • •
Detail Orientated MS Power Point
• •
Facilitation MS Word
• •
American Society of Training and Development
MEMBERSHIP
Human Capital Institute
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