Sales Manager
Resume:
Gaelle CHAPON
**** *. ******** *****, ***. **** Miami, FL 33132 305-***-**** abnlwq@r.postjobfree.com
PROFILE
I have a Business School master degree and 14 years of successful experience in sales and business development in
France and in the USA, in a variety of industries including information-technology services and solutions, electronic
components distribution and wine distribution. I developed strong skills in all sales activities from prospecting to closing
and strong communication and relationship management skills. Driven by results and customer satisfaction, I have a
proven record of sales success with a history of overachievement.
I settled in Miami in 2007 with my husband who was promoted as Director of Sales for USA and Canada and relocated in
the USA by his French company. Bilingual French and English, I am eligible to work with any company in the US (visa
E1 as spouse).
PROFESSIONAL EXPERIENCE
BUSINESS DEVELOPMENT CONSULTANT – Miami, FL 2007 - 2009
As an independent consultant I provided my services as a business development manager to small and mid-sized
businesses, using my experience to grow their sales revenue and increase their market share.
Metrowine Florida, Wine distributor specialized in French wines – 7 people
•
Developed sales strategy to increase their market share in Florida and Caribbean: in charge of global
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marketing within customer’s portfolio and on prospective customers. Portfolio customers includes but not
limited to 5 stars hotels, wine stores (Crown Wine & Spirits, Big Daddy etc.), international resorts (Disney, Club
Med), etc…
Conducted market studies and competition analysis
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Managed the sales representatives: organize daily operations, define targets and follow up their sales
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Monitored stock and inventories and managed relationships with suppliers.
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Supervised the office manager in administrative and accounting tasks
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BO Technology, IT Solution provider with Headquarters in New York and offices in Miami – 25 people
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Identified and qualified prospective customers and business opportunities, elaborated proposals, negotiated
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and closed the deals, maintained relationships with customers – opened 10 new accounts
Managed the IT engineer daily work: project assignments and follow-up
•
• Sales of IT consultancy, IT support, Disaster recovery, applications and websites development services
Intercomp USA, Distributor of electronic components – 25 people
•
Responsible for growing revenue in the French market
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Opened 25 new accounts in France: increased revenues on the French market by 50% in 9 months
•
• Managed daily client relations: quotations and follow-up
• Managed relationships with suppliers: asked for quotations, negotiated prices, issued purchase orders
SOLUCOM Group – Paris, France 2004 –2007
Leading IS and Management Consulting company on the French market – 1,000 people
Senior Account Manager
Sales of IT consultancy projects in the field of consulting in strategy, design and governance of IT infrastructures
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(telecom, network and desktop, datacenter, IS security, software architecture)
Account Manager for LA POSTE, EDF and LVMH Group (among the 5 major customers of Solucom):
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Developed, implemented, and managed actions to cross-sell and up-sell services to my existing customers
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Developed strong and long-term relationships with my customers, from project managers to senior level
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managers
Managed RFP: responsible for the proposal elaboration, budget evaluation, negotiation, closing
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Set-up Project team and participated to project follow-up
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Negotiated and closed a new contract of 2 M€ with EDF in 2005 and one of 3 M€ in 2006; both were the biggest
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deals of the year for Solucom. Overachieved for 3 years
Gaelle CHAPON
1900 N. Bayshore Drive, Apt. 4409 Miami, FL 33132 305-***-**** abnlwq@r.postjobfree.com
THALES Security Systems – Paris, France 2001 –2003
The Group THALES Pure player in IT Security professional services – 110 people – start-up founded in 2001
Senior Account Manager
• Responsible for developing business in the Service industry and for selling projects in the field of IS security including
consulting, design, integration, operation and maintenance, outsourcing of security systems.
• Opened new customers: Bouygues Telecom, Cegetel/SFR, Auchan, Kingfisher, Darty, Saint Gobain, Alcatel.
• Developed relationships and networks high-level managers to expand contacts and cultivate new business
Coordinated prospecting and presales actions with the consulting, integration and operation internal departments
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• Built strong relationships with business partners (hardware and software vendors, IT solution providers)
Cap Gemini – Paris, France 1998 – 2000
Global IT leader in consulting, technology and outsourcing services – 50,000 people
Account Manager – High Tech and Telecom
Defined and implemented the sales strategy in the telecom carriers sector
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Managed RFI and RFP, negotiated master agreements, participated to project follow-up
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Grew revenues with R&D departments of leading telecom manufacturers by 200% in 2 years
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In charge of business Development with Alcatel, by identifying and closing new IS projects regarding Finance, HR, CRM,
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SCM, IT outsourcing
• Consistently negotiated and closed 3 to 4 million in new business yearly -
Dun & Bradstreet – Paris, France 1995 –1998
Worldwide Leader for business credit reports and business information
Consultant in Risk Management
Developed sales of business information solutions to small and mid sized businesses in Paris great area
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• Overachieved every year
EDUCATION
1992-1995: Business School “ESC Bretagne” in Brest, France– MBA degree – major in Finance
1991-1992: Business School preparation class
1991: Bachelor in science with honors
SKILLS and OTHERS
Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and Sales applications (Siebel, Vantive…)
Bilingual French and English
VISA E1 (as spouse) valid until January, 2014 – authorization to work with any company in USA.
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