Quality Assurance Medical

Austin Scott Beard

***** ******** ***** **********, ** 71106

Home 318-***-**** Cell 318-***-**** ********@*********.***

FORMAL EDUCATION

Bachelor of Science - Emergency Medical Care, Western Carolina University, 1998

ADDITIONAL EDUCATION/CERTIFICATIONS

Nationally Registered Paramedic, State of Louisiana ALS Instructor, Advanced Cardiac Life Support

Provider/Instructor, Pediatric Advanced Life Support, Basic Life Support Provider/Instructor,

Advanced Trauma Life Support (Audited).

EXPERIENCE

American Medical Response Shreveport, LA

LERN Call Center Supervisor 9/07 to Present

• Implement, organize and supervise a regional trauma system call center in northwest Louisiana.

• Conduct all interviews and hiring procedures for full time and part time call communicators

• Schedule and manage three full time and ten part time call communicators for a 24-7, 365 operation

• Create and implement strategies for documentation of patient encounters as well as organization of

all data collection points

• Assist in the creation and implementation of regional protocols for the purpose of routing trauma

patients

• Educate rural Hospital medical staff and EMS services to the purpose and mission of LERN

• Create and implement SOP’s for all procedures related to routing patients through the call center

• Organize and distribute data collection points to the state LERN medical director and operations

manager

• Assist in the hiring of a regional medical director for the call center

• Attend tri-regional and state LERN commission meetings

• Maintain an 24-7 on call status for call center in the event of routing issues or in the event of a

disaster

Bossier Parish Community College Shreveport, LA

Paramedic Program Director 8/05 to 9/07

• Organized and prepared all Paramedic classes including state and national required syllabi, course

schedules, and learning outcomes

• Prepared Microsoft PowerPoint and multimedia presentations for educational and instructional use

• Coordinated and instructed laboratory sessions allowing students to gain hands on experience and

training through the use of interactive patient simulations

• Instructed and oversaw all course content, and coordinated guest lecturers and adjunct faculty for

quality assurance and strict adherence to Department of Transportation curriculum

• Coordinated and supervised student field internships with various Fire and EMS departments

• Managed three faculty staff members who assisted in coordinating night classes and student clinical

rotations

• Maintained Southern Association of Colleges and Schools (SACS) and Committee on Accreditation

of Educational Programs for the Emergency Medical Services Professions (CoAEMSP)

accreditations

• Conducted counseling and disciplinary actions for students related to class participation and/or

clinical/field conduct

• Prepared students for mandatory state and national written and practical examinations

• Conducted and supervised all written and practical examinations in which students are evaluated and

graded on simulated patient care scenarios

• Attended area EMS conferences to maintain knowledge base and new research and product data

University of Texas Southwestern Dallas, TX

Assistant Faculty Instructor 2/04 to 8/05

• Instructed approximately 100 Paramedic and EMT students within the Dallas metropolitan area

• Coordinated and conducted continuing education modules in the field with practicing Paramedics for

the purpose of quality assurance, continuing education and customer relations

• Performed Ride-outs with practicing field paramedics for the purpose of quality assurance and

maintaining clinical skills

• Coordinated, supervised, and instructed paramedic students within the hospital setting during clinical

rotations

• Created and presented various emergency medical courses and emergency procedures based on

regional protocols and national standards

• Created of Microsoft PowerPoint and multimedia presentations for educational and instructional use

• Proctored and supervised students during all written and practical examinations through the use of

simulated real life patient care scenarios

• Prepared students for mandatory state and national certificate examinations

• Implemented and coordinated continuing education and quality assurance testing for all practicing

field paramedics

• Participated in the creation and approval of new regional paramedic protocols with the Medical

Director and various Fire and EMS departments

• Counseled and implemented disciplinary actions for students and or Paramedics related to class

participation or field conduct

Children’s Medical Center Dallas, TX

Facility Coordinator Manager 9/02 to 2/04

• Acquired and maintained all medical equipment and related materials for the Emergency Center

• Managed all issues related to the “Environment of Care” and the reporting of various issues to

appropriate personnel and departments

• Participated in several interdepartmental and hospital wide committees including EOC, Products,

Supply Chain Assessment, Omnicell™, Monitor Acquisition, Critical Care, and Education

Committees

• Supervised and managed Equipment Technician(s) for the department

• Maintained and supervised the Omnicell™ materials system, and tracked and developed strategies

for lost revenue

• Organized and purchased all budget related equipment and materials for the department

• Educated and trained staff on new and existing equipment including monitors, defibrillators,

Omnicells™, and hospital safety systems

• Supervised all Electrical/Mechanical/Engineering projects that occurred throughout the department

• Maintained working relations with several departments including Infection Control, Laboratory,

Distribution, Purchasing, Materials Management, Central Sterile, Biomedical Engineering,

Information Systems, and Security to maintain all systems and equipment

• Reported directly to the Director for Emergency Services and communicated all ongoing issues and

projects within the department

• Served as the Transportation Unit Coordinator for the hospital within the “HEICS” disaster

readiness plan

• Worked as a Paramedic in the ED for one year prior to promotion.

REFERENCES

• Available upon request

Contact this candidate