Manager Project

Michael Sabarre

*** ********* ** ************, ** 24112

e-mail: ********@*******.***; tel: 703-***-****

Objective: A management position in the Financial Services Industry with a focus on Sales, Operational Management, Team Leadership,

And Process Improvements.

Summary of Qualifications

• More than 6 years of management experience in diverse financial services institutions, with a proven track record of

productivity, quality, and integrity.

• Analytical and detail-oriented, able to identify and implement process improvements that increase accuracy, consistency, and

efficiency.

• An energetic team leader, able to communicate effectively with people of all ages and backgrounds, to work collaboratively to

resolve problems, and to motivate team members to achieve personal and organizational objectives.

• An informative and persuasive public speaker and presenter, able to enlist support and buy-in from clients and prospects.

Work Experience

Bank of America Roanoke, VA

Bank Center Manager I (12/07-08/09)

• Managed sales and operations of a 10 person profit center. Maintained full responsibility for P&L.

• Met multiple daily, weekly, monthly, and quarterly goals for profit center.

• Developed a strategic business development plan for acquiring and expanding retail/commercial clients. (Chamber of

Commerce, Networking events, “Wagon” wheel, “Refer a friend”, At Work)

• Facilitated daily and weekly staff meetings to share information, respond to issues, objection clinics, an d talk about current

performance in comparison to target.

• Directed weekly production meetings, generated forecasts, and set performance milestones to ensure accuracy and timelines of

monthly-end deliverables.

• Worked closely with other managers and senior managers to discuss and implement process improvements (Six Sigma

Process) for determining customer needs resulting streamlined operations and increased revenues.

• Coached individual team members in presentation and communication skills, supporting each member’s growth and career

development.

• Facilitated onsite training of up to 10 associates for new product rollouts and process, with a particular focus on sales

performance and quality.

• Averaged 350k in Monthly Loan Production.

• Increased 10% in Total Sales Value from quarter to quarter.

Charter Funding DBA First Magnus Financial Corporation/Access National Mortgage Annandale, VA

Sr. Loan Advisor (8/06-8/07)

• Originated and expanded commercial and residential loans through an established network of real estate brokers/agents,

principal brokers, builder/developers, business bankers, and financial center managers.

• $500k Average in Monthly Loan Production.

• Handled broad aspects of the loan origination process.

• Assisted clients in securing mortgage financing for new home purchases.

• Solicited and develop new relationships with brokers/agents, principal brokers/agents, builder/developers, business bankers,

and financial center managers through networking events, cold calls, newspapers, flyers, seminars, and word of mouth.

• Marketed and promoted the company through events, community involvement, professional and personal affiliations.

First Horizon National Corporation Alexandria, VA

Relationship Manager I (11/05-08/06)

• Originated mortgage loans A Paper through solicitation of builder/developers, real estate brokers/agents, and financial

institutions by selling the advantages of the company.

• $400k Average in Monthly Loan Production.

• Called on trade organizations, typically in assigned geographic area, to obtain FHA/VA or conventional applications.

• Cross Sold company services to all customers while working closely with company Cross Sell Coordinators.

• Followed through on the loan process until closing by working within standardized methods/processes and utilize company

standard rates as outlined by your region.

• Continuously looked for new and improved methods of handling customer interaction. This includes changing procedures as

needed to ensure the level of service within the organization is held to a high standard.

First Horizon National Corporation (DeNovo Branch)

Financial Center Manager II (03/04-11/05) Fairfax, VA

• Increased and managed branch profitability; minimized economic and environmental risk.

• Established a $35MM loan and deposit profit center in a year and 7 months.

• Averaged $1.5 million Average in Monthly Loan Production.

• Ensured all retail loans extended met the following key performance measures: Profitability, Growth,

Safety, Productivity, Liquidity, and Asset Quality.

• Increased non-interest income growth by 15.00%.

• Increased transactional account (DDA) growth by 20% over annual target deposit growth.

• Attained top 5% of First Horizon Bank Network for Retail Loan Production.

• Participated in civic, government, professional, and business groups to solicit and develop new retail business.

• Directed branch personnel: hiring, goal setting, performance reviews and ratings, salary reviews, objection clinics, promotional

transfers, terminations, and training.

• Maximized operations by managing non-interest expenses. (refunds, overtime)

• Initiated and directed outside retail client development and in-house marketing programs.

BB&T Alexandria, VA

Financial Center Manager I/Retail Service Officer I/Relationship Banker II (8/01-3/04)

• Coordinated the delivery of a broad range of bank products and services (deposit, credit, mortgage, investment, insurance,

Non-proprietary products, etc. to assigned BB&T’s emerging affluent clients; proactively develop new client accounts; and

deliver exceptional, high-level service to existing client accounts.

• Attained top 10% in sales for Retail Service Officers in the DC Metro Region.

• Determined needs, abilities, earnings, and Bank risk; requests necessary information.

• Evaluated and extended credit and terms in accordance with policy and lending authority.

• Prepared and recommended to higher authority any loans in excess of authority.

• Assumed responsibility for proper documentation and review of accounts.

• Successfully executed the BB&T Decathlon by calling on potential and existing clients.

• Proactively cultivated spheres of influence, such as CPA and law firms to keep an active source of referrals.

• Achieved top 25 Relationship Banker award for BB&T National Region.

• Facilitated weekly campaign sales meetings and analyzed sales forecasts.

• Developed both commercial and retail client relationships.

Zephion Telecommunications Falls Church, VA

Team Leader – Data Network Provisioning / Project Manager (6/00-6/01)

• Managed a team of 4 provisioners. Ensured that they complete the necessary tasks to complete circuit installation in a timely

fashion.

• Coordinated the installation of 500 circuits.

• Established an escalation process in solving circuit problems.

• Worked collaboratively with different departments to achieve the common goal of delivering circuits to the customers in a

timely fashion, while maintaining responsibilities with being a Team Lead of Data Network Provisioning.

MCI WorldCom Reston, VA

Circuit Designer (5/99-6/00)

• Responsible for Service Order Information and Order Implementation.

• Created Access Service Requests (ASRs) for submission to the proper CLECs and ILECs. Tracked from start to finish of circuit

installation.

• Implemented cost analysis formula from Hub to End User (Customer) for the most cost efficient path. Provisioned Frame Relay,

Private Line, ATM circuit installation, change and disconnect service orders.

Education and Training:

Virginia Polytechnic Institute Blacksburg, VA

Bachelor of Science Accounting Information Systems (05/99)

Training: Loan Origination University; Cohen Brown; Inter-Relationship Management; Retail Lending; Lending to the Affluent Market

Segment and the Self-Employed; Retail Documentation and Compliance; Commercial Lending and Treasury Services; Secured and

Unsecured Credit Training; Creative Management.

Computer Based Training: Federal Regulation Acts; USA Patriot Act; Privacy, AML, and Bank Secrecy Act

Contact this candidate