JEREMY D. DAVIS
***** ******** ****. #**** ~ Warren, MI 48092
586-***-**** abnll1@r.postjobfree.com
SUMMARY OF QUALIFICATIONS
Articulate and effective professional with management potential, marketing expertise and a background in
higher education and training. Possesses excellent communication skills, strong initiative and analytical
thinking. Goal-oriented, customer-focused with a team player attitude and a drive to succeed.
CAREER ACCOMPLISHMENTS
GALE CENGAGE LEARNING
Exceed first quarter sales goal
•
ROCHESTER COLLEGE
Achieved the highest percent of applicants to enrolled students for 2 years
•
DAVENPORT UNIVERSITY
Increased student organization membership by 186% in the first year of employment and 148% in
•
the second year
PROFESSIONAL EXPERIENCE
GALE CENGAGE LEARNING, Farmington Hills, MI 2008 - Present
Account Manager
Provide front line training for customers utilizing online webinars and online support tools.
•
Manage assigned public library territory and serve as point of contact for all customer needs.
•
Track all customer contacts and activities within CRM (Siebel) database.
•
Use Richardson Training Model to build rapport, probe for needs, present solutions and close
•
customers.
ROCHESTER COLLEGE, Rochester Hills, MI 2005 - 2008
Admissions Advisor
Located students who are strong academically and seeking a challenging curriculum and adding
•
them to the prospect database of students through prospecting, cold calling and traveling throughout
assigned territory.
Gave presentations about Rochester College to prospective students, parents, guidance counselors
•
and other decision makers.
Traveled throughout assigned territory to recruit prospective students and build relationships.
•
Provided assistance to students and parents by explaining the admissions process including
•
financial aid, registration, transcript evaluation, and payment.
DAVENPORT UNIVERSITY, Dearborn, MI 2002 - 2005
Student Life Coordinator
Organized all new student orientations and supervised the student recruitment for Dearborn location
•
student clubs and organizations
Spoke to groups of 10 - 100 prospective and/or new students and conducting campus tours with the
•
Admissions Department.
Guided the development of the student organizations by offering suggestions for recruitment,
•
Jeremy D. Davis - 1
fundraising, and activities.
EDUCATION
MICHIGAN STATE UNIVERSITY, East Lansing, MI
Master of Arts in Education, 2008
DAVENPORT UNIVERSITY, Dearborn, MI
Bachelor of Business Administration in Marketing, 2004
Graduated with High Honors (3.76)
•
President - Business Professional of America and Delta Epsilon Chi
•
Layout Editor - Davenport's Insider News
•
Site Coordinator - Martin Luther King Jr. Day of Service
•
COMPUTER SKILLS
SOFTWARE:
Microsoft Word, Excel, PowerPoint, Access and Outlook
•
Adobe InDesign, Illustrator and Photoshop
•
OPERATING SYSTEMS:
MAC OS
•
Microsoft Windows
•
Blackboard
•
Angel
•
Jeremy D. Davis - 2