Quality Assurance
Resume:
Nicole Cornish 607-***-****
P.O. Box *** Van Etten, N.Y. 14889 *****@****.***
Professional Profile
Ambitious, detail oriented Quality Specialist offering 15 years manufacturing experience and in-depth
knowledge of quality functions and data needs. Specialty is creating, developing, auditing, and continually
improving quality systems identified through customer requirements, international standards, regulatory
compliance and strategic plans. Extensive knowledge in manufacturing operations focused on lean practices,
cost savings, waste reduction and an uncompromising emphasis on quality.
• •
Certified Lead auditor of ISO9001/TS16949 Attention to Detail
• •
Proficient Auditor of ISO9001/AS9100 & ISO14001 Auditor and EMS Rep.
•
Military Standards Oracle Administration
• •
Corrective Action and Root Cause Analysis Document Control Change Management
• •
Blueprint/GD&T training Lean Practices, 5S, SMED, six sigma, Team Building
• •
Skilled in Microsoft suite Fish bone diagrams, 5y’s, and 8D’s
• Experience in APQP & PPAP processes
Professional Experience
BAE Systems Johnson City, NY
March 2009 – October 2009
Quality Assurance Representative
• Manage Corrective Action System- Investigate noncompliance issues, established bi-weekly status review
meetings, reviewed root cause analysis, and conducted verification/ validation activities.
• Conducted internal audits according to AS9100, Corporate, customer and military standards. Increased audit
efficiency and quickly became the lead auditor of engineering operations and served as escort to third party
auditors.
• First Article Inspection (FAI) - Appointed member of FAI problem solving team. Results were the implementation of
a “red flag” alert in Oracle to prevent shipment of product missing FAI and an increase of FAI retrievability by 40%.
• Lead member of Material Review Board (MRB) improvement team – developed MRB process flow, procedure, and
created logic for MRB process to be created in application of Oracle System. All improvements were performed in
conjunction with DOD, customer and corporate policies.
• Took lead on Inspection, Test and Engineering Stamp Control. Maintained system in Oracle and developed a brief
training presentation to accompany the issuance of all stamps. Conducted Stamp audits and maintained system
according to military standards.
Eaton Corporation- Cutler Hammer Horseheads, NY
April 2008 – March 2009
Quality Systems Coordinator
• Processed Engineering Change Requests (ECR). Including Blueprint changes, Bill of Material changes and in
process updates.
• Reduced ECR process time by 30% and implemented closed loop verification process.
• Conducted internal audits according to ISO9001 and Corporate Standards. Issued and followed up on corrective
actions.
• Created, Implemented and maintained all procedures in compliance with Quality System requirements.
• Successfully managing multiple projects simultaneously using effective time and priority management skills.
• Served as a member of inventory accuracy team, resulting in 200k reduction of shrink.
• Integral part of MRP system, working daily with supply chain, master scheduler, production and engineering
personnel.
Nicole Cornish •607-***-****•*****@****.***
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Borg Warner, Cortland, NY
September 2006 – April 2008
Quality Technician
• Responsible for conducting root cause analysis studies, analyzing and interpreting data, and performing the
appropriate follow-up relative to parts that do not meet quality standards. Including the use of fish bone diagrams, 5
why and 8D problem solving tools.
• Assisted in PPAP preparation and familiar with APQP, design and development activities.
• Able to read and understand technical blueprints and possess good mechanical skills, as well as the ability to utilize
semi-complicated gauging and measuring devices.
• Creation and implementation of Standard Operating Procedures. Maintain revision control of all documentation in
the facility; which includes approximately 20,000 documents.
• Report monthly Quality department metrics to Plant Manager. Metrics include PPM, First time throughput, customer
and supplier scorecards, customer complaints/issues and corrective action closures.
• Created, Implemented and maintained Layered Audit System, complying with customer mandate.
• Lead Auditor, conducted audits according to ISO9001/TS16949 on multiple sites. Created audit schedule, reports
and training materials.
Borg Warner, Cortland, NY
October 2004 – September 2006
Quality Systems Specialist
Achievements:
• Situation Lean practices forced Document Control, Quality and Environmental Systems to fall under the same
position.
• Result Reduced $30,000 annual salary expenses through effective use of Time Management, understanding the
key principles of time management to become more effective and efficient.
• Situation Customer required ISO14001 Environmental certification.
• Result Implementation of complete system within six months, certification was issued Feb 2006.
• Situation Immense document control backlog, 75% of document control coordinator’s time spent on document
control.
• Result Eliminated document control backlog for the first time in the facilities history. Reduced time spent on
document control to 35%. The success was a result of organization and implementation of an electronic system.
Borg Warner, Ithaca, N.Y.
Oct. 1994- Oct.2004
Tensioner Assembler
• Utilized gauging and measuring devices, including CMM and performed visual and dimensional conformity tests to
ensure a high level of quality, SPC, inventory records.
• Trained new staff in equipment operation and quality standards.
• Administratively requested to serve as member continuous improvement team.
• Received multiple above and beyond rewards for successful product launches and exceeded production goals.
• Selected to visit Big 3 engine plants to review production lines and discuss quality issues with customer.
Education:
Elmira College, Elmira, N.Y.
Bachelors of Science Degree, Business Management
July 2006
Nicole Cornish •607-***-****•*****@****.***
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