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Customer Service Manager

Location:
Mansfield, OH, 44904
Posted:
March 09, 2010

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Resume:

Russell T. Goddard III

*** ******** **.

Lexington OH, 44904

419-***-****

Cell Phone - 419-***-****

______________________________________________________________________________

OBJECTIVE:

To become successful in your company.

EMPLOYMENT:

Job Title: CABLE INSTALLATION TECHNICIAN - Years Employed - (1996 - 1999)

Cable Express, Adelphia Cable Company Columbus, OH- Mansfield, OH

Trained in the complete installation of cable, customer service, sales, and technical support.

Job Title: PRODUCTION SUPERVISOR - Years Employed - (1999 - 2003)

G.I. Plastek Bellville, OH

I instructed press operators, mold setters, material handlers and maintenance how to perform

their job safely and efficiently. I processed problems with injection molding machines and

assisted in the setup of mold changes along with reporting and working along with the plant

manager.

Job Title: RECONSTRUCTION SPECIALIST - Years Employed - (2003 - 2008)

Richland Renovating Mansfield, OH

Job duties are complete restoration of all structures, new construction, and insurance claim

repair. I also test and evaluate all electronics for defects that have been in a fire, flood, or any

other circumstance, along with new installation of phone, cable or other telecommunication

needs.

Job Title: PRODUCTION SUPERVISOR - Years Employed - (2008 - 2009)

Therm-O-Disc / Emerson - Mansfield, OH

My job was to direct and coordinate all activities related to production to maximize productivity

while maintaining quality. The responsibilities I had included; training employees, disciplining

employees, directing work, assessing work performance, coaching, developing and motivating

employees. I gathered all production data and reported on a daily basis. I also ran continuous

improvement projects using lean manufacturing skills and other methods along with being hands

on to technically repair equipment when necessary.

EDUCATION:

______________________________________________________________________________

North Central State College: ELECTRICAL ENGINEERING Years Attended (1995 -1996)

Mansfield, OH

Professional Career Development Institute: Home electronics course.

SKILLS:

______________________________________________________________________________

I am trained in Perfx and 5S. I have great lean manufacturing skills that are implemented daily.

I am trained and certified in overhead crane operation through Great Lakes Supply Company. I

also have been trained and certified in the use of forklifts and powered industrial trucks by

OSHA.

I completed the training course for supervisor safety and proper ergonomics in the work place. I

have completed lock out tag out safety courses. I am trained in telecommunications field that

includes proper and safe use of work related equipment. A list of additional skills I feel I have are

electrical, mechanical, computer repair service and troubleshooting, excellent customer service

skills, respect for the company and associates, the strive for more education, and the quick ability

to learn.

REFERENCES:

Available upon request.



Contact this candidate