Address:
**** ******* **. ******: 214-***-****
Colorado Springs, CO Email: abnlak@r.postjobfree.com
David Gray
Profile:
High-energy, business professional with MBA has owned and operated a very successful million
dollar business and is passionate and proficient with consumer and product marketing, research,
development and communications; Innovative, creative, transformational ideals.
Education:
MBA Marketing and Management
1998 – 2000 West Texas A&M Canyon, TX GPA: 3.5/4.0
BS Psychology Minor in Business
1993 – 1996 West Texas A&M Canyon, TX GPA: 3.0/4.0
Qualifications:
• 11 years consumer and product marketing research and development experience.
11 years target marketing initiatives, objectives and strategies.
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• 11 years progressive brand marketing knowledge and experience.
11 years progressive management competencies, concepts and proficiencies.
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P&L competencies and comprehension.
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Inventory and sales tracking systems proficiencies.
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Charismatic, proactive leader; Team oriented.
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Effective listener and communicator.
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Goal-driven; Serving, gracious attitude.
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Proficient in Microsoft Office Suite, Adobe Photoshop, and Adobe Illustrator.
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Professional Highlights:
09/2004 – 02/2007 ChopChop Japanese Steakhouse - Owner Amarillo, TX
www.chopchoprice.com
Marketing & Sales Competencies
• Researched and developed a target market niche within the hospitality sector.
• Developed and implemented marketing plans and sales initiatives through research of
local businesses and consumer target markets.
• Developed brand marketing objectives, strategies, and business building concepts
through drive through, delivery, and catering services.
• Developed advertising and print campaigns.
• Developed competitive strategies and initiatives through product and service
differentiation.
• Researched and developed a tri-state, 100 store expansion plan.
• Achieved total sales of one million 2004-2005 (First full year in operation).
• Achieved total sales of one million 2005-2006 (Second full year in operation).
Management Competencies
• Project manager for the development and construction of two restaurants.
• Researched and developed management framework complete with policies and bonus
programs.
• Authored and developed business policies, employee hand books, training materials, and
cross-team development and incentive programs.
• Management of multiple store unit operations.
• Managed, trained and developed 20+ employees and managers.
• New product testing and implementation systems.
• Food and beverage inventory control/sales tracking systems.
• Managed daily operations of the business.
Financial Competencies
• Authored successful business plans complete with pro forma financials and forecasts.
• Achieved profit in fifth month of new business venture.
• Achieved a net profit over 15% first year.
• P&L competencies and comprehension.
Concept & Design Competencies
• Researched and developed original restaurant concept within the hospitality sector.
• Created and developed restaurant layout and logistics.
• Created and developed restaurant logos, signs and menus.
• Created and developed restaurant theme and interior design.
02/2007 – 10/2007 Hospitality Consultant Amarillo, TX
Client: Kevin Morgan – Eskimo Hut Owner – 16 Locations
www.eskimohut.com
Project: Bonzai Grill (Fast Casual Japanese Steakhouse Concept)
• Project manager for the development and construction of the restaurant.
• Created and designed restaurant layout and logistics.
• Created and designed restaurant logos, signs and menus.
• Created and designed forms, manuals, and print materials.
• Sourced and ordered restaurant equipment.
• Developed and implemented marketing plans and sales initiatives through research of
local businesses and consumer target markets.
• Developed brand marketing objectives, strategies, and business building concepts
through delivery and catering services.
• Developed advertising and print campaigns.
• Developed operational systems and procedures.
• Developed food, beverage, beer and liquor inventory control/sales tracking systems.
• Trained and developed managers and employees.
02/2008 – 02/2009 America’s Incredible Pizza Company – Managing Partner Mesquite, TX
• Lead and manage a team that runs a multi-million dollar family entertainment center.
• Driving sales through local store marketing, strategies and directives.
• Mentor and develop 10+ managers in 4 different facility departments.
• Direct training and development of over 300+ employees.
• Building the business at the rate of 10 – 15% per year.
• Generating a fair return to the investors of 30%+ per period.
• Manage, direct, and control the facility yearly budget of 7M.
Position Proficiencies:
• Interviewing, selecting, training, and developing management and supervisors.
• Excellent verbal and written communication. Able to easily communicate expectations
and provide positive and constructive feedback to employees. Enjoys communicating
with employees, guests, and vendors. Allows others to provide input and opinions that
foster good two-way communication. Able to easily motivate others.
• Multitask and keep track of multiple areas within the 50,000 sq ft facility at one time.
Ability to move from department to department to ensure all aspects of the operations
has been prepared and performing up to expectations.
• To be “the calm in the storm” that employees look up to when it is very busy or there is a
crisis in the store. Always speaks in a positive, constructive tone to subordinates and
peers.
• Constantly moves around from one part of the store to another, willing to jump in and
help out when needed; leads by example.
• Excellent computer skills with working knowledge of Microsoft Office products and learns
new computer programs quickly.
• Excellent skills in managing cost controls and understanding the impact of decisions on
the Profit and Loss statements.
• Competitive person that enjoys setting and achieving very aggressive goals.
• Excellent organizational skills. Tracks different projects and activities within the facility.
• Excellent delegation and control skills. Knows what needs to be done and has the ability
to delegate the tasks and then follow up to ensure that it has been done.
• Quick on the feet and willing to change direction with little notice. Willing to run with a
great idea without any other promotion. Willing to step out and make a decision and not
be afraid to make mistakes.
• Understand the importance of sharing opinions and taking a passionate stand for what
one believes in. Owns all decisions. A great leader is able to overcome prejudices to
promote the decision.
Position Responsibilities:
• Create an incredible customer experience and manage all aspects of the overall
experience at the store level to maximize customer satisfaction and profits for the
company. Includes having overall responsibility for all operations of the store, with
oversight of Customer Service, Food Service, Entertainment, and Marketing.
• Hire, manage, motivate, and coach all Directors to create and excellent customer
experience. Manage the Events Sales Director to maximize group sales.
• Use existing and future data to project net sales, labor, and food goals for the week.
• Manage purchases and overall sales, with ultimate responsibility for the store’s Profit and
Loss statements reviewed on a monthly basis.
• Ensure the store is operating within the standards of operations.
• Manage expenses and take full responsibility for all Profit and Loss controllable line items
on the store ledgers.
• Protect all physical and financial assets of the company.
• Implement all new products and procedures, and marketing programs as instructed by
the company.
04/2002 – 11/2003 Jason’s Deli – Catering Manager Amarillo, TX
• Promoted to Catering Manager.
• Developed and implemented marketing plans and sales initiatives through research of
local businesses and consumer target markets.
• Brand marketing objectives, sales strategies, and business building concepts through
delivery and catering services.
• Achieved top ten in store sales growth companywide of 140+ stores during tenure.
• Achieved over 10% increase in sales during tenure.
• Marketing efforts drove total sales over 200,000 per month.
• Managed, trained and developed 20+ store employees.
• New product testing and implementation systems.
• Inventory control and sales tracking systems.
• Managed daily operations of the business.
02/2009 – 08/2009 Soulman’s BBQ – General Manager Rockwall, TX
• Develop and implement marketing plans and sales initiatives through research of local
businesses and consumer target markets.
• Develop brand marketing objectives, strategies, and business building concepts through
delivery and catering services.
• Develop advertising and print campaigns.
• Develop operational systems and procedures.
• Manage, train and develop 10+ employees.
• Food inventory control/sales tracking systems.
• Manage daily operations of the business.
07/2007 – 01/21/2008 Boomer Jack Grill – General Manager Terrell, TX
• Developed and implemented marketing plans and sales initiatives through research of
local businesses and consumer target markets.
• Developed brand marketing objectives, strategies, and business building concepts
through delivery and catering services.
• Developed advertising and print campaigns.
• Developed operational systems and procedures.
• Managed, trained and developed 10+ employees.
• New product testing and implementation systems.
• Food, beverage, beer and liquor inventory control/sales tracking systems.
• Managed daily operations of the business.
08/2009 – Present More Than Music – Booking Manager Colorado Springs, CO
• Booking concerts and appearances for the Christian music artist Stephanie Pauline.
• Fundraising for the perpetuity in the mission of the More Than Music ministry.
• Marketing and promoting the call of the More Than Music ministry.