To
RANCHI
Sub : APPLIED FOR
Respected Sir,
From reliable sources, I came to know about a vacancy in your
organization for varient post. I feel that I can serve your organization
and can hold the responsibilities of this post.
Thanking you,
Md. Imran
RESUME
MD. IMRAN
E mail : Zee_imran76@ rediffmail.com
Mobile: 933-***-****
: abnl9n@r.postjobfree.com
PROFESSIONAL SUMMARY
A keen analyst with 7 Years of experience in Operations and General
Management with Automobiles Sector Proficient in handling large workforce
ensuring harmonious work environment and accomplishment of targets.
Demonstrated communication skills coupled with excellent problem solving
ability.
ORGANISATIONAL EXPERIENCE
1. Worked with "Sai Ad Agency", As a fresher designer January 1997 to
July 2001.
2. Worked with Printing Press"SUMUDRAN" as a Designer Ranchi 2001 to
2005.
3. At Present, serving in M/S SUSHILA AUTOMOBILES PVT. LTD., Ranchi
Authorised Dealer of Maruti Udyog ltd. as a Customer Relationship
Manager. (DMS CHAMPION- MSPIN NO. 56481)
4. SUSHILA AUTOMOBILES PVT LTD, Ranchi, Promoted as a Rural Team Leader
work with rural DSE's.
The Key Responsibilities Areas:
Data Analysis: Compiles a historical record of sales, arrival, and order
data, and presents an analysis for critical consideration during the
Rundown and order process.
Order Preparation and Administration. Creates and maintains accurate
external and SAP model database. Manages the accurate, complete, and timely
submission of the monthly orders and color breakdown.
Coordinates with TSM and SND & RO office.
Order Update. Ensures all production information is consistent, correct and
updated with the latest variables. Purchase Order Creation and Fund
Maintenance & Submission SND.
Prepares the Purchase Order following the monthly Order Confirmation for
each production by manufacturing source and port of entry.
Customer Focus. Attends to customer requests, special orders, and queries
in a timely manner, and provides immediate feedback.
Continuous Improvement. Prescribe to Kaizen and best practices concepts and
develop a mindset of constantly improving internal processes and
efficiencies.
Communication: Provides the department with regular and relevant updates
that will affect Sales Planning for updated sales plans, and Product
Planning for updated.
External. Coordinates with TSM principals for order guidelines and
restrictions. Customer. Provides immediate feedback to customer queries.
Innovation:
Process Mapping and Improvement. Ability to strip down existing processes
and analyze them for improvement and better efficiency.
Training. Actively participates in training courses aimed at improving self
and work.
A. Technical Operations
V Operations
1. Sales, Delivery, Maruti Finance, Maruti insurance for new and old
vehicles. Looking after all Finance-Documentation in Dealer Point.
2. Controlling after the Dealer & Direct Selling Agent (To sale all
models).
. Doing Punch all enquiry source by dealer, maintenance, follow
up, order booking, allotment & invoice.
. Have done New Insurance, Extended Warranty, Corporate Login &
renewal insurance.
. Maintenance all types of reports which requires as dealer point,
making monthly reports for meeting.
. Have done all Computer designing work (Banner, Flax,
Advertisement, Pamphlets) which was published through Sushila
Automobiles Pvt. Ltd. Ranchi.
Other Experiences in : Good Knowledge of Ms-office (Ms-Word, Ms-
Excel, Ms-PowerPoint) Adobe PageMaker, Adobe
Photoshop CorelDraw Scanning. Graphic
Designing, Color Separation Work.
Installation. & Knowledge of INTERNET
Package. & Computer Billing etc.
: Experience with Handling Infoman CRM (Software of Maruti Udyog
Limited)
: DMS (DEALERSHIP MANAGEMENT SYSTEM) for Maruti Udyog Ltd. all
over India online service for MUL.
: MARUTI INSURANCE, RENEWAL, EXTENDED WARRANTY, FINANCE Etc.
Computer Hardware : Installing & troubleshooting etc.
Typing & Shorthand : Typing for Hindi - 40 & English - 45
: Shorthand: Hindi 90 & English - 100
. Working with Language : C, C++, JAVA, ORACLE,
V Maintenance
Scheduling and planning predictive, preventive and breakdown
maintenance jobs with key focus on spares availability and
analyzing the root cause of failure of components/PCs.
Preparing maintenance plans/ schedules for reducing machinery
downtime to minimum for ensuring smooth production.
ACADEMIC and TECHNICAL CREDENTIALS
Matric : Bihar Board, Patna Bihar. 1992 - 52%
Intermediate : Bihar Intermediate Council, Patna, Bihar 1994. - 48%
B.A. (Hons) in Economics from Ranchi University in 1996. - 47 %
Additional Qualification : Diploma in Software Management from
APTECH & IICM.
DTP : ESS-EMM Computer Institute, Ranchi.
Diploma in Hardware Eng. : IICM Hardware Computer Institute, Ranchi.
PERSONAL DETAILS
Date of Birth : 06 JANUARY 1976
Present Address : Qtr No. 12, Darbhanga House, Kutchery Road, Ranchi-
834001.
Permanent Address : H.No.106, Barka Irga, Daroo, Hazaribagh,
Jharkhand-825313.
Language known : Hindi, English, Urdu.
Nationality : Indian
Sex : Male
Marital Status : Married.
Place : Ranchi.
Present Salary CTC : 15000+mobile+petrol+incentive
Expected Salary : 18000+mobile+petrol+incentive
Date: Md.
Imran