Project Manager Sales
Resume:
EDWARD L. DIAMOND, CAIS, MBA
** ****** ****** *********: 973-***-****
Morristown, New Jersey 07960 Office: 973-***-****
E-Mail: **********@***.***
SUMMARY
IT/Telecommunications Executive with a track record of partnering with senior management to improve
strategic and tactical business goals. Strong well-rounded professional with more than twenty-five years of
diverse experiences in the Consumer Products / Information Systems / Communication Industry including
over two decades in Disaster Recovery Test Program Management, IT Project Management, IT Auditing,
and Sales/Marketing Management. Experience with Global Fortune 100 companies who consistently
delivered quality improvements and outcomes in:
Disaster Recovery Implementation IT Auditing and Performance Reviews
Business Continuity/Availability Market Management
Strategic Planning Financial Analysis
Business Planning/Assessment Sales/Distribution Channel Analysis
PROFESSIONAL EXPERIENCE
Linden Corporation, Morristown, New Jersey 5/1994-Present
Project Manager, Senior Manager Technical Support, IT Auditor
Business Continuity & Availability/Disaster Recovery Planning and Implementation – Led for
Fortune 1000 Companies their Disaster Recovery Programs. Major work initiatives included:
FORMULATED DEPARTMENTAL BUSINESS IMPACT ANALYSIS, its execution and
analysis leading to the prioritization of department needs and their associated applications;
SUPPORTED DISASTER RECOVERY PROGRAM WITH FULL DATACENTER DR
EXERCISES - both Mainframe and Midrange Applications using a variety of recovery strategies:
Internal Recoveries (Sister, Dual and Hot-sited) and External recovery - assisted by Electronic
Vaulting and Offsite Storage Processes;
COORDINATED TECHNICAL SUPPORT RESOURCES in support of DR exercises for both
Mainframe and Midrange applications including System, Network and Application components;
PROJECT MANAGED AND IMPLEMENTED A DISASTER RECOVERY HARDWARE
AND NETWORK INFRASTRUCTURE; COORDINATED DR DOCUMENTATION;
AUDITED/INVESTIGATED ALL TECHNOLOGY COMPONENTS AND
DOCUMENTATION VOIDS RELATED TO BUSINESS CONTINUITY/DR PROGRAMS;
LED CONTRACTUAL NEGOTIATIONS FOR USING OUTSIDE 3RD PARTY
RECOVERY VENDOR’S INFRASTRUCTURE COMPONENTS.
4/1989-5/1994
Operations Manager
Developed, sold, lead, and participated in various vendor and end-user engagements. Advised and
assisted Fortune 100 corporate executives in helping them reach their business objectives. Major
engagements include:
The PBX MARKETPLACE: Competitive Analysis and Assessment for many of the leading
market share players in order to increase their revenues, profit margins and percent of market;
COMPETITIVE DISTRIBUTION CHANNEL ANALYSIS OF THE PBX MARKETPLACE;
PUBLISHED CELLULAR INDUSTRY: TECHNOLOGY, END USER REQUIREMENTS
AND COMPETITION TO THE YEAR 2001.
The Eastern Management Group, Parsippany, New Jersey 5/1984-3/1989
Project Manager / Senior Consultant
Supported and participated in a variety of vendor and end-user engagements within the
telecommunications arena. Major focus of work efforts included market research, uncovering functional
product and service needs, strategic business planning, and competitive analysis. Select projects include:
EDWARD L. DIAMOND PAGE TWO
**********@***.***
STRATEGIC PLANNING FOR THE IMPLEMENTATION OF INFORMATION SYSTEMS
TECHNOLOGY - Used by the State of California’s government agencies, as the planning tool for
the next five years to ensure compatibility with current and new emerging technologies while
highlighting application voids that currently exist.
INFORMATION TECHNOLOGY COMPETITIVE ANALYSIS: Developed competitive
analysis that was instrumental to major telecommunications switching system, data processing, and
data communications vendors. Output was used to profile the current users of different technologies
allowing the vendor to better differentiate, support and market their products / services. Areas
included integrated voice/data PBX and Key systems, data processing equipment, and enhanced
service provider services.
SALES / DISTRIBUTION CHANNEL ANALYSIS for major telecom vendors that were used to
help segment and optimize the penetration of their product and services in the most cost effective
manner. This was complemented with the development of direct and indirect sales and marketing
support programs.
PRICING AND COST ANALYSIS for leading information system suppliers that were used to
provide competitive market analysis and implementation plans for the provisioning of technology.
SALES/MARKET SUPPORT PROGRAMS for clients that were used to reinforce business
strategies. Support programs included direct and indirect sales compensation, applications for
targeted technologies, optimal marketing and sales organizations to penetrate that marketplace, and
competitive analysis.
AT&T Information Systems, Morristown, New Jersey 8/1982-5/1984
Long-Term Strategic Planner
Responsible for the development of risk analysis scenarios for AT&T’s revolving five-year capitalization
business plan. Later developed and managed marketing strategies used as a directional implementation
framework by AT&T, to enter the computer processing market and to allocate existing sales resources in
their traditional markets.
Implemented contingency planning programs that would be utilized to minimize potential corporate
risks or to maximize potential corporate opportunity, particularly in the areas of switching system and
low-end computer technology;
Developed resource allocation tool for distributing corporate marketing and sales resources among
targeted market management centers (MMCs).
Southern Bell Corporation / AT&T, Atlanta, Georgia and Morristown, New Jersey 6/1980-8/1982
Market Manager - Field Sales Support
Catalyst for producing a compound growth rate of 28% over a two-year timeframe in revenues
generated from applications for the manufacturing sector. Developed and taught large end-users
within the Southern Bell four state regional area and later nationwide how to use customer premises
equipment (CPE) and enhanced network services as a strategic differentiator;
Researched, developed and published market profiles and technological applications backed by
business case histories used by Bell System Account Executives to more effectively market network
services and CPE to industry specific end-users.
EDUCATION
New York, NY
New York University
Advanced Professional Certificate (CAIS), Computer Applications and Information Systems
New York, NY
New York University
Masters of Business Administration – Finance
New Brunswick, NJ
Rutgers College, The State University of New Jersey
Bachelor of Arts – Economics / Psychology
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