Shannon Tilley, BS, CPC

*** ********* **.

King, NC 27021

336-***-****

Email: abnl78@r.postjobfree.com

Qualifications

I am experienced in areas of computerized reporting, database management, and data analysis.

The positions I have held have required me to be a self starter and highly self-motivated. I am

highly proficient in MS Office (Word, Excel, Power Point, and Access). I have the skills to

provide data aggregation, analysis, display, and interpretation.I have the ability to summarize

analytical results graphically and numerically in Excel and Powerpoint. I have sound knowledge

of data extraction methodologies and experience in database structures and standard query and

reporting tools. I am a certified coder through the AAPC and a certified Trauma Registrar.

Professional Experience

• Data Analyst

Planning and Accountability CenterPoint Human Services,Winston-Salem NC

Jan 2008-Present

Performs intermediate skilled technical work assisting in the design and implementation of

program evaluation of a service delivery system. Assists in designing and implementing a system

of measuring key indicators of success. Works with staff to develop useful reports for systems

development. Assures the integrity of systems used in data collection, analysis and interpretation

of information.Creates and maintains databases to track operational performance. Summarizes

performance data using statistical procedures. Develops periodic and ad hoc reports as needed.

Researches, analyzes, and manages statistical data. Designs research protocols. Tracks trends in

data and makes recommendations for errors within the data. Identifies issues for quality

improvement within the system. Determines most appropriate statistical analysis and software to

be used for data.

• Medical Coding Instructor Forsyth Technical Community College

2007-Present (Part-Time basis)

Responsible for instructing students in medical terminology and medical coding. This course

works in collaboration with Goodwill Industries of Winston Salem to prepare low income adults

for employment in the medical field.

• CIREN Research Project Coordinator WFU Baptist Medical Center,Winston Salem NC

2005-2008

CIREN is a research project sponsored by the

NHTSA and Toyota Motor North America, Inc.

Responsible for developing and implementing procedures for the study. Responsible for the

administration and coordination of various aspects of the study. This position assumes

responsibility for the successful and timely completion of tasks within the project. Interacts with

all CIREN (Crash Injury Research and Engineering Network) project staff. Provides direction

and supervision to the team on tasks and see them through to completion. Responsible for

developing and maintaining relationships with insurance companies. Interviews staff for the

project as needed. Interviews patients that have consented to the project. Provide quarterly

progress reports to the Principal Investigator of the project in a timely fashion. Participate in data

analysis and assist with publications for the study as requested. Prepare and develop data

collection tools for the project including form design and data tracking procedures. Develop

computerized methods to report project progress. Responsible for abstracting clinical data from

medical records for project database. Responsible for coding ICD9 and CPT codes for all

diagnoses, procedures, and radiology. Reviews radiology for all case review meetings. Assume

responsibility of recruiting enrollees, coordinating follow-up activities and data collection.

Attend quarterly national meetings. Serves as a representative for project outreach within the

community. Prepare PowerPoint presentations and present to a multidisciplinary team of

engineers and physicians at case review. Serves as main contact regarding issues with database

for programmers and researchers. Assists in implementing corrections for database issues.

Coordinates meetings for the team. Assists in other research efforts for grant submissions and

applications.

• Trauma Registrar WFU Baptist Medical Center Winston Salem NC

1999-2005 Level I Trauma Center

Maintain all aspects of the Trauma Registry software, Coding for diagnosis and procedures.

Responsible for abstracting clinical data from medical records. Responsible for training

inexperienced trauma registrars in coding. Responsible for ensuring data integrity, security,

reliability and performance of the Trauma Registry database within the Trauma Program. This

position recommends, plans, and implements modifications and enhancements to the software as

necessary. This position ensures HIPAA compliance guidelines and maintains documentation as

required by Information Systems. Troubleshoot problems with software and communicate needs

and concerns to programmers. Test solutions that are made available. Assist in the analysis of

clinical and financial data to identify areas of improvement. Prepare graphs and spreadsheets as

needed to represent data. Develop Business Objects reports as needed. Complete clinical data

requests for various departments.

Education

Gardner Webb University Boiling Springs, NC

August 2005-August 2007

• Bachelor of Science in Business Administration

Coursework includes:

Accounting, Economics, Statistical Analysis, Human Resource Management, Financial Planning,

Business Management and Law

Surry Community College Dobson, NC

2003-2005

• Associate Degree in General Education

References Available Upon Request

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