Project Manager Quality Assurance

LEE STEWART

Tampa, FL *****

Home: 813-***-****

Cell: 727-***-****

abnl11@r.postjobfree.com

http://www.linkedin.com/in/stewartml

SUMMARY:

** ***** ** ** ********** to include project management, software development management, quality

assurance management, testing management, configuration management, training management,

engagement management, client management and marketing.

Key responsibilities include performing business development, providing thought leadership, working with

executive management to define strategy, lead strategic assessments and business process re-engineering

initiatives, managing multiple accounts and project deployments.

Highly proficient in guiding and assisting commercial businesses, Government, U.S. Military and their related

IT/IS organizations in achieving compliance with SAP/ASAP, CMM/CMMI, ISO 9000/9001, OMB Memorandum

M-05-23, MIL-HDBK-61A, Defense Contract Audit Agency (DCAA) requirements and Federal Acquisition

Regulations (FAR).

Results driven manager providing significant cost reduction in operational/production environments along

with achieving improvements in customer satisfaction and project cost containment resulting in timely project

completion for the development and maintenance of systems.

Management activities with specific strengths in:

o Delivering engagements within time and within budget

o Turning around “at risk” projects and initiatives

o Business Development

o Global IT QA Testing delivery and program management

o Coordination of On-shore & Off-shore development & testing resources

o Practice building and strategic thinking

o Business Process transformation

o Business Intelligence and Reporting

PROFESSIONAL EXPERIENCE:

DISYS - Practice Manager (Part time) July 2009 - Present

Testing Services

Establishing SAP/IT Testing Services for DISYS.

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Developing SAP/IT and Mercury Testing Services marketing collateral, strategies and proposals.

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Authored the following DISYS web based marketing collateral:

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o DISYS Testing Services (http://www.disys.com/services/testing.html)

o Marketing Brochure for DISYS Testing Services

(http://www.disys.com/services/pdf/Disys_Testing_Services.pdf)

Lee Stewart Page 1 of 5

CIBER - Principal Consultant May 2007 - December 2008

Manager, SAP & Mercury QA/Testing Services COE

Established CIBER’s SAP QA/Testing Services Center of Excellence (TCoE).

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Responsible for the management of manual & automated testing on SAP Projects.

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Developed SAP and Mercury Testing Services marketing collateral, proposals and strategies.

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Fostered, negotiated and established the HP/Mercury Software Partnership for CIBER, Inc.

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Authored the following web based marketing collateral for the SAP TCoE:

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o SAP Testing Services Center of Excellence (TCoE)

(http://www.ciber.com/services/pdfroute.cfm?id=636)

o HP (Mercury) Software Test Tools (http://www.ciber.com/ces/sap/index.cfm?id=es-sap-testing-merc)

CIBER May 2007 - December 2008

Project Manager, SAP QA/Testing for the CSI Leasing SAP Program

Performed pre-sales support to win this contract as a direct result of the marketing web sites above.

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Subject Matter Expert (SME) for manual and automated QA/Testing Process Assessments & Improvements.

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Trained and managed SAP Test Teams consisting of SAP Analysts and Business Area Representatives.

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Developed Testing Plans, defect/bug tracking, resolution and test/retest processes for SAP implementation

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consisting of FICA, CRM and LEA modules.

CIBER May 2007 - December 2008

Project Manager, SAP QA/Testing for the Pennsylvania Turnpike Commission

Managed SAP Test Teams (38 manual testers, 6 automated testers) using HP/Mercury Test Tools.

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Trained and managed SAP Test Teams consisting of SAP Analysts and Business Area Representatives.

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Hired and managed SAP Automation Testers using Quick Test Pro, LoadRunner and Quality Center.

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Developed Testing Plans, defect/bug tracking, resolution and retest processes for the SAP Project consisting of

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FICO, TM, GL, AP, AR, FM, HCM, PS, SRM, MM, PM, BI, BW & EIS modules.

Meridian Partners, Miami, FL March 2007 - May 2007

Director, QA/Testing Services

Subject Matter Expert (SME) for manual and automated QA/Testing.

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SAP QA/Testing Project Manager for South Florida Water Management District SAP Support Center.

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Managed SAP Test Teams (3 automated testers) using HP/Mercury Test Tools (QTP 9.1 and QC 8.2).

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Developed SAP Test Automation Strategies, Test Standards, Test Plans and Defect Resolution process.

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SophLogic, Bradenton, FL July 2006 - February 2007

Project Manager, QA/Testing Services

Developed QA/Testing Services Marketing Collateral, Proposals and Strategies.

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Performed Pre-Sales Activities, Pre-Sales Assessments and Proposal Team Support.

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Authored the following SophLogic.com marketing collateral for the SAP Testing Services COE:

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o Quality Assurance & Testing (http://www.sophlogic.com/SAP-quality-assurance-testing-services.php)

Project Manager for the Mercury Test Tools Proof of Concept Project at Orange County Public Schools.

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Managed SophLogic Testers for Mercury Load Runner, Quick Test Pro and Quality Center.

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Lee Stewart Page 2 of 5

AT&T/CSC/Softworld, St. Louis, MO June 2006 - August 2006

Manager, SAP QA/Testing

Managed QA/Testing for the SAP Flexible Real Estate Module (RE) implementation project at AT&T.

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Coordinated On-shore & Off-shore Testing resources.

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Trained & managed SAP Test Team, preparing test estimates, metrics, budgets and timelines.

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Performed defect tracking, resolution and retest using Mercury Quality Center.

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System Technology Institute, Seminole, FL Dec. 2004 - May 2006

Principal Instructor

Authored and presented Configuration Management courses achieving high ratings from Department of

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Defense (DoD)/Federal Agencies & contractor companies based upon: CMM/CMMI, ISO9000/ISO9001.

Subject Matter Expert (SME) for Software Configuration Management and manual/automated QA/Testing.

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Performed Configuration Management and QA/Testing Process Assessments & Process Improvements.

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Henry Elliott, Seminole, FL Feb. 2004 – Dec. 2004

Software Quality Assurance Analyst

Member, SQA Task Force (SQA & Testing process improvement group, Chartered by the SEPG).

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Performed QA/Testing Process Assessments & Process Improvements.

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Subject Matter Expert (SME) for manual and automated QA/Testing.

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Publix Super Markets, Inc., Lakeland, FL Dec. 2001 - Jan. 2004

Manager, SAP QA/Testing for the SAP Program

Managed a $7M+ SAP testing effort for the $80M+ Publix Supermarkets SAP Program.

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Trained and managed SAP Program Test Teams including 11 Test Leads and 50+ Testers.

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Managed & performed Pilot Project for Mercury Quick Test Pro (QTPforMySAP.com).

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Developed Software Quality Assurance Plans, Test Plans, Testing Standards and training.

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SAP Program Test Teams consisted of SAP Analysts and Business Area Representatives.

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Publix Super Markets, Inc., Lakeland, FL Dec. 2000 - Dec. 2001

Project Manager

Managed eight concurrent IS Projects with 40+ associates & total budgets $4+ Million.

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Managed System Analysts, Developers, Server Engineers, DBA’s, Quality Assurance and Test Teams based

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upon the PMBOK and CMM Level 3 processes.

Prepared and maintained multiple project plans, estimates, budgets and timelines.

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Managed On-shore/Off-shore Development Project.

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Home Shopping Network, St. Petersburg, FL April 2000 - Nov. 2000

Project Manager

Responsible for management and process improvements to the Help Desk Problem Management Process.

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Performed GAP Analysis, comparing Help Desk processes to Industry Best Practices and made

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recommendations.

Managed the Rational Tools (ClearQuest and RequisitePro) Implementation Project and Teams.

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Lee Stewart Page 3 of 5

Celotex Corp., Tampa, FL Dec. 1998 - March 2000

IT Quality Assurance Manager

Designed, developed and documented the IT Department Best Practices Manual for the CIO.

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Performed Quality Assurance/Testing Process Assessments & Process Improvements.

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Developed QA/Testing Strategies, Test Standards, Test Plans and Defect Resolution process.

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ABR Benefits Services, Inc., Palm Harbor, FL August 1998 - Nov. 1998

Director of QA and CM

Accountable for the Software Quality Assurance and Configuration Management (CM) groups in the nation’s

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largest COBRA Health Insurance Services firm.

Subject Matter Expert (SME) for manual QA/Testing.

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Performed QA/Testing Process Assessments & Process Improvements.

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Decision Consultants, Inc., Clearwater, FL Oct. 1997 - July 1998

Quality Assurance

Managed process improvements for the SDLC; covering Requirements, Development, QA, Testing, CM,

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promote to production migration and metrics.

Responsible for Process Improvement Teams consisting of Business Analysts and IT middle management.

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Subject Matter Expert (SME) for manual QA/Testing.

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ARServices, Ltd., Tampa, FL March 1997 - Sept. 1997

Assistant Project Manager on the PEBESMIS Project for US Special Operations Command (USSOCOM)

Provided work direction to direct reports consisting of Business Analysts, Software Developers, QA/Testers,

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Software Configuration Management Analysts and Infrastructure Teams.

Chaired Configuration Control Board (CCB) for Change Requests, Impact Analysis & Disposition.

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Prepared project plans, estimates, budgets and timelines.

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ARServices, Ltd., Tampa, FL May 1995 - Sept. 1997

Software QA/Test Manager

Managed Software Quality Assurance, Testing and Configuration Management on concurrent projects.

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Managed, designed, developed, documented, tested and implemented Software Configuration Management,

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Software Quality Assurance Test Teams, processes and metrics.

Processes developed and implemented, received ISO Registration awarded by INTERTEK, 12/20/1995.

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EDUCATION:

Post Graduate work seeking MBA-MIS, Florida Institute of Technology, Melbourne, FL.

BS Business Management, minor: Economics, University of Tampa.

AWARDS:

Achievement Award for Team Contributions toward Quality Achievement, ARS, Ltd., 1997

Achievement Award, Department of Labor, 1995

Certificate of Achievement, Private Industry Council (PIC), Hillsborough County, 1995

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PUBLISHED:

SAP Testing Services Center of Excellence (TCOE) (http://www.ciber.com/ces/sap/index.cfm?id=es-sap-testing)

Testing Services for SAP/ERP Projects (http://www.ciber.com/ces/sap/index.cfm?id=es-sap-testing-erp)

HP (Mercury) Software Test Tools (http://www.ciber.com/ces/sap/index.cfm?id=es-sap-testing-merc)

Automated Test Tools (http://www.sophlogic.com/Automated-Test-Tools-White-Paper.pdf)

Quality Assurance & Testing (http://www.sophlogic.com/SAP-quality-assurance-testing-services.php)

RELATED COURSES:

SAP Solution Manager Seminar, SAP Insider, 2008

Authored & Taught, Program Configuration Management Fundamentals, STI, 2005

Authored & Taught, Software Configuration Management Fundamentals, STI, 2005

Authored & Taught, Practical Implementation of Software Configuration Management, STI, 2005

Mastering the Management of Iterative Development, Rational Tools, IBM Software Group, 2004

Using Test Director 7.6, Mercury Interactive, 2003

Mastering Test Design, Software Quality Engineering, Inc., 2003

QuickTestProformySAP.com, Mercury Interactive World User's Conference, 2002

Systematic Software Testing, Software Quality Engineering, Inc., 2002

Mastering the Requirements Process, Software Quality Engineering, Inc., 2002

Lee Stewart Page 5 of 5

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